Customer Experience Management (CEM) in Telecoms World Summit 2012 will draw together highly-regarded expert speakers from across the ecosystems of telecommunications industry and CEM platform providers to present to you the latest key trends and … [Continue reading]
VOSS and Sizwe Announce Partnership
VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, have announced a partnership with Sizwe IT Group. Sizwe IT … [Continue reading]
How Mobile Operators Can Drive Revenues by Adding a ‘Personal Touch’
by Thad Dupper, chairman and CEO, Evolving Systems Mobile customer loyalty around the world has fallen to an all-time low with the average customer switching provider every 27 months, more than twice as frequently as a decade ago. This is … [Continue reading]
Tier 1 APAC Operator prevents POS (Point of Sale) fraud with Subex’s ROC® Fraud Management solution
Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), has told OSS News Review that the company’s industry-leading ROC Fraud Management solution has created a huge, positive impact on a … [Continue reading]
LogMeIn Showcasing Their Products at Customer Experience Management (CEM) in Telecoms World Summit 2012
Remote connectivity and customer care solutions provider, LogMeIn (www.LogMeIn.com) will be showcasing their products at Customer Experience Management World Summit 2012 which will be held from 27 to 28 September 2012 in Singapore. … [Continue reading]
Enghouse Interactive Announces Quality Management Suite with Enhanced Reporting
Enghouse Interactive, developer of the most comprehensive portfolio of interaction management solutions, announced recently the availability of version 4.3 of the CallRex Quality Management Suite. Designed for businesses seeking affordable quality … [Continue reading]
Ovum Highlights Importance of Partnering for Continued Growth in Telecoms Wholesale Market
Partnering is a more strategic approach to growth for telecoms wholesalers than the alternatives of in-house development or mergers and acquisition, according to global analyst firm Ovum. It enables carriers to broaden their service portfolios, … [Continue reading]
Globe Chooses Clarity OSS for Next Generation Network
Clarity, the award-winning provider of unified solutions designed to simplify the operations of communication service providers, recently announced that the next phase of its program for Globe Telecom has commenced. The latest project provides … [Continue reading]
Operators Getting Smarter on VIP Subscribers
Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS and QoE, unveiled recently new CEM analytics and reporting capabilities for its VIP Care application. The solution helps operators monitor and deliver the … [Continue reading]
Analysys Mason Study: How Much BSS OSS Can Be Shared?
Comarch, a global provider of end-to-end solutions for telecommunications recently released the findings of a commissioned white paper written by Analysys Mason’s Mark H. Mortensen, that investigates whether it is possible to share some BSS and OSS … [Continue reading]
Subex successfully completes FCCBs exchange offer
Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), has told OSS News Reviewthat it has successfully completed the FCCB exchange offer post approval from about 97% of the bond holders in … [Continue reading]
Subex and Idea Cellular Awarded Global Telecoms Business Innovations Awards 2012
Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), recently told OSS News REview that it has been awarded the Global Telecoms Business Innovations Awards 2012 along with Idea Cellular … [Continue reading]
Bharti Airtel launches Cloud Enablement Platform (CLEP) powered by HP
Bharti Airtel, a leading global telecommunications company with operations in 20 countries across Asia and Africa, recently announced the launch of its Cloud Enablement Platform (CLEP) based on the HP Aggregation Platform for SaaS (AP4SaaS). The … [Continue reading]
Orga Systems Presents New Telesperience Research Paper
Nine out of ten CSPs see real-time business processes as key to maximising revenue, according to a research paper by UK-based analyst house Telesperience and real-time charging and billing experts, Orga Systems. The revenue maximisation paper also … [Continue reading]
Verizon, Vodafone and MTS Select HP ProLiant Servers to Standardize, Reduce Costs
HP recently announced that Verizon, Vodafone and Mobile TeleSystems OJSC (MTS)—three of the world’s market-leading providers of wireless and wireline communications—have signed new technology agreements for the supply and delivery of industry … [Continue reading]
Astellia Chosen by Austria’s H3G Network for Monitoring and Optimization
Astellia, a provider of monitoring solutions for the optimization of mobile network QoS and QoE, was named by Austria’s fastest growing mobile operator Hutchison 3G (H3G) as a unique supplier for its E2E mobile broadband network monitoring and … [Continue reading]
HP Helps Japan’s SOFTBANK MOBILE Build Online Content Store for Mobile Customers
HP Enterprise Services has announced that SOFTBANK MOBILE Corporation has used an HP online storefront solution to offer its more than 29 million customers in Japan a fast, easy way to shop for, download and manage wireless services and entertainment … [Continue reading]
ALFA Chooses Astellia
Alfa, the first Lebanese mobile operator managed by Orascom Telecom, and Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS, announce the signature of a partnership agreement which will see Astellia … [Continue reading]
VOSS Issues Inteliquent Case Study
Today at Cisco Live, Cisco’s annual IT and communications conference, VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration … [Continue reading]
Subex gets Business Metrics Automation Certification from TM Forum
Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), recently announced that it has successfully completed the TM Forum Business Metrics Automation Certification on their ROCware … [Continue reading]
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