OSS News Review guides explain the systems, processes and terms behind telecom operations, billing and enterprise communications. Each guide is written for a mixed audience of operators, vendors, enterprise buyers and analysts, and links to the news coverage and dictionary entries behind it.
Telecom Operations and Billing
- OSS vs BSS: Operations and Business Support Systems Explained: what each system does, how they work together and how OSS/BSS is changing.
- Revenue Assurance and Telecom Fraud: where revenue leaks, the most common fraud types and how operators fight them.
- Call Detail Record (CDR): what a CDR contains and how it is used in billing and analytics.
Enterprise Telecom
- Telecom Audit Guide: what an audit finds, how it works and how to hire an audit firm.
- Telecom Expense Management (TEM): the TEM lifecycle, software and services, and how to choose.
Reference
- Telecom Dictionary: more than two hundred OSS, BSS, billing, network and enterprise telecom terms.
- OSS and BSS topic hubs and the company directory.