Zain, a leading provider of mobile telecommunications in the Middle East, has signed its fourth fraud management software deal with Neural Technologies, a leading provider of risk management software solutions.

Zain Jordan is the latest member of the group to sign up to Neural Technologies’ MinotaurTM Fraud Management Solution. The operator follows in the footsteps of Zain Kuwait and Iraq, who have been using the solution since 2007, and Zain Bahrain who installed MinotaurTM earlier this year.

The MinotaurTM Fraud Management Solution is providing Zain with protection against a multitude of fraud types, providing profiling to combat fraud at subscription stage and monitoring for any suspicious activity throughout the customer lifecycle.

The solution combines multiple approaches, including neural predictive analytics, behavioural modelling, link analysis and identity matching techniques, with a several stage detection process that delivers highly accurate fraud detection and low false positive rates.

MinotaurTM also incorporates a powerful case management environment that facilitates the process of case investigation and enables proactive fraud identification through new innovative data mining functionality.

Said Revenue Assurance & Fraud Manager for Zain Jordan, Hashem Mutasem: “We are looking forward to working on this comprehensive project to its successful completion and automating our existing fraud and risk controls with Minotaur.”

Commercial Director for Neural Technologies, Luke Taylor, said: “We have been working and in communication with Zain Jordan for many years around risk management and are looking forward to deploying Minotaur to protect its revenues and formulating a strong future partnership with Zain Jordan.”