Subex Ltd, a leading global provider of Business Support Systems (BSS) for communications service providers, has been awarded a five-year deal to deploy its industry leading Revenue Operations Centre (ROC) Fraud Management and Revenue Assurance solutions across 14 networks of the MTN Group. One of the biggest telecom service provider globally, MTN is the largest operator in Africa and the Middle East, with over 170 million subscribers.
MTN was looking for a single partner to meet its revenue protection requirements. Subex has proven success in the region, as well as technical superiority. The company’s ability to also cater to both large and small operators, in terms of price, and its highly scalable solution platform, made it a natural choice for the multi-country deployment in this high growth region.
As part of a turn-key model, along with hardware vendors, Subex will provide ROC Fraud Management and Revenue Assurance solutions to support MTN’s networks. The solutions will be deployed individually in each of the operating countries, with a central program office from Subex, which will work with the MTN Group and the individual countries to roll out the systems in phases across the 14 networks.
Commenting on the development, Nazir Patel, Group CFO, MTN Group said, “We were looking for a partner to collaborate with us long term, to address our revenue fortification requirements. Subex was selected for this deployment after a highly competitive bidding process”.
ROC Revenue Assurance from Subex provides continuous monitoring and revenue protection, and is designed to detect not only potential revenue loss, but also to assist operators with the investigation, diagnosis, and recovery of these revenues and with their on-going protection. It is highly effective in both the traditional circuit-switched and next-generation, packet-switched service environments; scalable enough to serve operators large and small; and flexible enough to support Revenue Assurance practices as they expand and mature.
The ROC Fraud Management solution version 7.4 is the latest version of Subex’s industry leading product and is setting the industry benchmark through its systematic approach to implementing in-line rules to support proactive prevention of fraud. The product also goes a step further in minimizing costs as well as anxiety of customers, as well as protecting operators from fraudulent access.
“We are pleased to have been chosen by MTN to deploy our industry-defining ROC Fraud Management and ROC Revenue Assurance solutions,” said Sudeesh Yezhuvath, Chief Operating Offer, Subex Ltd. He added, “We won the contract because of our thought leadership and our unique ability to address the total revenue chain through the bouquet of our ROC offerings. We are seeing more of our customers opting for multiple Subex ROC solutions, which is a testament to the depth and quality of our ROC portfolio.”