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Home Archives for Unified Communications and Collaboration

Convergys Partners with IP Integration to Deliver Enhanced IVR and Speech Automation Solutions

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Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced that IP Integration, a leading UK systems integrator, has entered into a partnership to resell Convergys’ award-winning Interactive Voice Response (IVR) voice portal and speech automation solutions to the UK contact center marketplace. [Read more…]

VOSS Named as Cool Vendor in Unified Communications

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VOSS, a leader in unified communications (UC) service delivery software, has been named by global analyst organization Gartner, as a Cool Vendor in UC for 2009. VOSS develops solutions for businesses with complex UC and IP telephony delivery requirements; ensuring customers are able to fully benefit from next generation UC. [Read more…]

Comverse Introduces Unified Communications Offering for Telecom Providers’ Enterprise Customers

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Businesses to benefit from seamless interaction between desktop and mobile applications

Comverse announced the commercial availability of its Unified Communications offering that allows telecom providers to deliver seamless mobile and PC-based voice and data communications to small and medium-sized businesses inside and outside the office setting. [Read more…]

VOSS Strengthens Team with Proven Management

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VOSS, a leader in Unified Communications (UC) service delivery software, announced today that it has appointed Norman Halvorson as its new Chief Financial Officer (CFO), and Will Blench to the role of VP Global Sales. VOSS, who closed $12 million in Series B private equity funding in September 2008, is using the funds to fuel its growth in the rapidly expanding marketing for deploying UC features (i.e. deploying integrated voice and video telephony, messaging, conferencing, presence and collaboration tools). These two strategic new hires directly support the funding objectives to grow the business. [Read more…]

Comverse Launches Integrated Voice, Messaging, and Billing Services in Next-generation IMS Solution

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Fast network rollout, future-proof growth, and interoperability are assured by cost-effective IP Multimedia Subsystem (IMS) solution

Comverse launched an end-to-end IP Multimedia Subsystem (IMS) solution to accelerate the rollout of rich communication services, such as converged messaging, address book management, residential and business voice, presence, visual voicemail, video, and prepaid and postpaid billing services. [Read more…]

Comptel and Bull Chosen by OPT to Launch Innovative Telecommunications Services

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OPT’s Comptel Dynamic OSS deployment by Bull extended at the heart of the telco’s information systems

Bull will be working in close collaboration with OPT to extend the existing deployment of the Comptel solutions for mediation and provisioning to enable New-Caledonia’s OPT-NC (Office des Postes et Télécommunications de Nouvelle-Calédonie) to launch innovative messaging and multiple play services. Since 2004, Comptel Convergent Mediation Solution™ has been in operation at OPT to [Read more…]

iBurst Selected the FTS Leap Billing Solution

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Real-time billing of new and existing Services to be supported by Leap Billing Solution

FTS announced today that iBurst selected FTS’ Leap Billing as its real-time billing solution.

iBurst is a provider of wireless services to a large customer base in South Africa. The company offers [Read more…]

Mtel Hosted Contact Center Selected Covergence to Manage and Control SIP Trunking

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Session Manager provides cost savings and increased call control though deployment of a SIP trunking solution

Covergence(r) announced that Mtel selected the Covergence Session Manager (CSM) to deliver a single point of policy enforcement for real-time applications used within its Whizper online contact center services. The Covergence Session Manager will enable Mtel to increase the [Read more…]

Suddenlink Communications Selects Sigma Systems to Power Advanced IP Voice Services for Small and Medium Business

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Today, Suddenlink Communications and Sigma Systems announced that the extention of their long-standing relationship to power a new addition to the Suddenlink services portfolio: Advanced Commercial VoIP services for small and medium businesses (SMB). Based on its successful multi-year track record in fulfilling all VoIP and high-speed data services for Suddenlink’s residential customers, Sigma’ solutions were selected. [Read more…]

Broadband Takes Off: OnAir Brings Highdeal and Bull On-board for its Mobile Telephony Offer

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OnAir has chosen Highdeal, the world’s leading provider of Pricing & Rating solutions, to manage Mobile OnAir, its mobile telephony offer aimed at airline companies. Created in 2005, OnAir is a subsidiary of Airbus and SITA, a provider of IT solutions for the transporation industry. OnAir’s services enable passengers to use their portable devices (laptops, mobile phones and PDAs) as well as the airplane’s own equipment, to communicate just as easily in the air as on the ground. [Read more…]

Cypress Communications Selected as One of North America’s Top Technology Integrators

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Firm added to the VARBusiness 500, the definitive list of the biggest and best solution providers

Cypress Communications honored as one of North America’s top technology integrators by Everything Channel’s VARBusiness magazine’s naming the company to the VARBusiness 500 list. The telecommunications solutions provider ranked 343 on the VARBusiness 500. [Read more…]

ASC Dislays Sophisticated Quality Monitoring and VoIP Recording Solutions at CommunicAsia 2008

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INSPIRATIONpro 8.0 and EVOip 8.0 Presentation Demonstrates ContinuedFocus on Asian Pacific Market

ASC announced today it will exhibit new versions of its quality monitoring solution, INSPIRATIONpro 8.0, and its VoIP recording solution, EVOip 8.0, at CommunicAsia in Singapore. It will be held in Hall 6 of the Singapore Expo. from 17-20 June 2008. The ASC exhibit will be at booth 4H2-12. ASC’s participation demonstrates its continued focus on the Asian Pacific market, anchored by a regional noffice in Singapore. [Read more…]

Cypress Communications’ Unified Communications Educational Seminar will be Presented to Wall Street Technology Association

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Value of a hosted delivery model for unified communications to be discussed by
Frank Grillo at financial technology seminar at Warwick New York Hotel

Frank Grillo, Cypress Communications’ executive vice president of marketing, will present an educational session entitled, “Why Go Hosted? Implementing Unified Communications” for the Wall Street Technology Association (WSTA). The seminar will be held Wednesday, 21 May 2008 at the Warwick New York Hotel in New York City, NY USA. [Read more…]

Subex Reaches for Accelerated Delivery of Next-generation Services with the Launch of WiMAX-enabled Fulfillment Solution

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Subex Limited announced the availability of its WiMAX-enabled Syndesis Express solution, designed to help operators to quickly and efficiently define and deliver value-added, next-generation services, like VoIP and IPTV, over WiMAX. [Read more…]

Cypress Communications’ Hosted VoIP Solution Selected by Octapharma USA

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Cypress Communications’ solution selected for its cost advantage and mobility capabilities

Octapharma, a worldwide pharmaceutical company that makes life-saving drugs derived from plasma, selected Cypress Communications’ for its new USA headquarters because of the solution’s mobility capabilities and cost advantage over upgrading their current premises-based system. [Read more…]

NetMotion Wireless Improves Network Security For Mobile Workers and IT Administrators

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Firm releases Mobility XE 8.0 with Mobile Network Access Control features and optimization for wireless VoIP and Video

NetMotion Wireless released version 8.0 of Mobility XE (TM), the company’s award-winning mobile virtual private network (VPN) software. This latest version provides new security controls that intelligently extend corporate security policies to mobile devices without needlessly impacting mobile worker productivity. In addition, enterprise customers can now use the software to reliably deploy real-time applications like Voice over IP (VoIP) and streaming video while maintaining high quality, even over wireless networks prone to high packet loss. [Read more…]

Cypress Communications Selected by Lauth for Multiphase Partnership

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Cypress Communications picked to be hosted VoIP service provider to Lauth and preferred communications provider for Lauth-owned buildings

Cypress Communications announced today its partnership with Lauth. Cypress will deliver its hosted VoIP and unified communications solution, C4 IP, to Lauth’s corporate and field offices and acquire certain assets and customers of Lauth’s wholly-owned subsidiary, Leapfrog Communications, LLC. In addition, the partnership will also allow Cypress to provide its fully managed communication services to tenants in Lauth-owned buildings. [Read more…]

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