JacobsRimell (JR), a leading provider of customer-centric IP service fulfillment solutions, has announced the availability of JR QuickStart Business, a service fulfillment and management solution designed to support communications service providers’ rapid rollout of IP-based solutions to global businesses. JR QuickStart Business VoIP is the first of a range of packaged solutions aimed at helping operators deploy VoIP-based business services immediately and cost-effectively. [Read more…]
Cox Communications Implements Intec Billing Convergent Mediation
Intec Billing, a worldwide provider of business and operations support systems (BSS/OSS) for fixed, mobile and next-generation networks, has recently announced the implementation of Intec Convergent Mediation by US-based Cox Communications for its billing mediation replacement project to support its telephony and wireless services. Intec Convergent Mediation provides key functionality for companies adopting an IMS architecture. [Read more…]
Engin Selects Cerillion to Facilitate New Growth in Australia
Convergent billing and CRM specialist, Cerillion Technologies, today announced that engin, Australia’s leading broadband phone company, has selected Cerillion to provide a new CRM, billing and mediation solution for its rapidly expanding operations. [Read more…]
Convergys to Open New Facilities in Kentucky and Texas
Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services, and the largest, outsourced contact center services provider in the world, has announced that it will open new facilities in Kentucky and Texas as part of a plan to increase capacity for its Customer Care business. These two new customer care centers are in addition to the previously announced Albuquerque, New Mexico facility Convergys acquired in December. [Read more…]
ASC Telecom Receives Product 2006 Product of the Year Award
ASC (www.asctelecom.com), a leading global provider of innovative solutions that comprehensively record, analyze and evaluate communications, has announced that Technology Marketing Corporation (TMC(r))’s Internet Telephony magazine (www.itmag.com) has named EVOip for Windows as a recipient of a 2006 Product of the Year Award. Internet Telephony has been the “VoIP Authority Since 1998.(tm)”. [Read more…]
Central European Telecommunications Provider eTel Selects Sonus Networks for Voice Over Broadband Network Deployment
Sonus Networks, Inc. (Nasdaq: SONS – News), a leading supplier of service provider Voice over IP (VoIP) infrastructure solutions, has announced that eTel, an Internet Service Provider (ISP) and fixed telephony service provider in Central Europe, has selected Sonus’ Voice over Broadband (VoBB) network infrastructure as the foundation for its next generation voice network. The Sonus solution will be delivered through the Company’s strategic partner, NK Networks & Services, an independent IT-network and telecommunications systems integrator, which extends Sonus’ presence in the German, Austrian and Swiss telecommunications markets. eTel will leverage the Sonus-based platform to deliver a broad suite of consumer and business voice services. [Read more…]
Openet Telecom Contributes to IMS Mediation and Accounting Specification for Voice Over IP VOIP Services
Openet, a market leader in offline and online charging and rating solutions for communications providers, has announced its participation in developing cable industry specifications for delivering residential Voice over IP services and related features. As a participant on the CableLabs® PacketCable(tm) 2.0 Accounting focus team, Openet contributed to the development of the Residential SIP Telephony Accounting Specification, which defines the cable industry specification for usage collection and processing for SIP-based cable telephony services. [Read more…]
CA Selected by Industry Group to Monitor Next Generation Telecom VOIP Services
CA (NYSE: CA) has announced that its industry-leading enterprise application management solutions, Wily Introscope and Wily Customer Experience Manager (CEM), have been selected to provide real-time performance monitoring for the Accelerated VoIP and IMS Services (AVIS) Catalyst Project. [Read more…]
Comwave Telecom Partners With RADCOM to Enhance VoIP Service Quality for Growing Customer Base
Comwave Telecom Inc., a leading Canadian provider of Voice-over-Internet Protocol (VoIP) telephone service and RADCOM, Ltd., (Nasdaq and TASE: RDCM), a network test and service monitoring solutions provider, has announced that, in the third quarter of this year, Comwave selected RADCOM’s Omni-Q solution to monitor the quality of service delivered by its VoIP network. Omni-Q will allow Comwave to continuously collect, monitor and analyze voice quality and traffic performance to enhance service delivery to its customers. [Read more…]
Veramark Releases New Cost Effective SMB Call Accounting Bundles for VoIP
Veramark Technologies, Inc. (OTCBB: VERA) has announced the release of six new call accounting bundles that address the specific needs of Small Mid-sized Businesses (“SMB”). With all the traditional feature-rich functionality of eCAS® – at a very affordable price – the new eCAS SMB bundles are perfectly suited to even the smallest of businesses. [Read more…]
telSPACE and deltathree to Offer Integrated VOIP and Cellular MVNO Service Platform
telSPACE, a leading MVNE, has teamed up with deltathree, Inc. (NASDAQ: DDDC), a leading provider of hosted Voice Over Internet Protocol (VoIP) solutions worldwide, to provide a multi-service application for service providers that wish to deploy both VoIP and MVNO cellular services under a unified platform. [Read more…]
Budget Telecom Chooses Highdeal for Pricing and Rating of New VOIP Services
Highdeal, the world’s leading provider of pricing, rating and charging solutions has announced that Budget Telecom, a prosperous low-cost telecommunications provider, has selected Highdeal to price and rate its new VoIP services. In a second phase, Highdeal will replace Budget Telecom’s existing pricing and rating infrastructure for all other IP services as well as future fixed-mobile and MVNO services. [Read more…]
Minacom and Sunrise Telecom Partner to Deliver Advanced VoIP and IPTV Testing Solutions
Minacom, the foremost service quality test automation supplier to telcos and cable MSOs, and Sunrise Telecom(R) Incorporated, a leader in testing and monitoring solutions for voice, video, data services and next-generation digital multimedia, announced today they will work together to provide integrated test solutions for telcos and cable Multiple System Operators (MSOs) offering VoIP and IP-Video services. The partnership will focus on combining the centralized test capabilities offered by Minacom’s DirectQuality(R) R7 service level test automation platform with the leading network and service test functionality available in Sunrise Telecom’s handheld FTTx, DSL, and cable test sets. [Read more…]
Telephony Magazine to Publish TeleManagement World 2006 Online
Telephony(R), a Prism Business Media publication for telecom service providers, has announced a partnership with the TeleManagement Forum (TM Forum) to serve as the exclusive publisher of the Show Daily for TeleManagement World Americas 2006, Dec. 4-7 in Dallas. In addition to the online Show Daily and a series of e-newsletters related to the event, Telephony will produce a related print supplement on Operational and Business Support Systems (OSS/BSS) in conjunction with its November 6 issue. [Read more…]
Veramark Announces Significant Order from State Government Agency
Veramark Technologies, Inc. (OTCBB: VERA) has announced receipt of a significant VeraSMART(R) order from a large state government agency. The agency plans to deploy the VeraSMART solution for 20,000 extensions at 34 sites with various Nortel VoIP and Legacy Meridian telephony platforms. VeraSMART’s Call Accounting module will be utilized to implement security measures and IP polling of remote sites for the agency.
The EZ-Share(TM) LDAP interface will be used to import data from an existing directory. The agency chose the VeraSMART Telemanagement solution based on its totally web-based interface, robust functionality, and ease of use. [Read more…]
NetCracker’s Sanjay Mewada to Appear on Telephony Magazine’s Website
NetCracker Technology has announced that Sanjay Mewada, Vice President of Strategy for the company, will be appearing as a regular on the “Ask the Experts” section on the Telephony magazine website. Sanjay will be the “OSS Expert” tackling such relevant subjects as next generation converged services, triple play, and telecom business transformation. NetCracker Technology is a leading solutions provider focused on enabling operators around the world to rapidly deliver and effectively manage convergent and content-rich offerings. [Read more…]
MTS Completes Acquisition of TelSoft Solutions
Mer Telemanagement Solutions Ltd. (NASDAQ Capital Market: MTSL), a global provider of business support systems (BSS) for comprehensive telecommunication management and customer care & billing solutions (CC&B), announced today the completion of the acquisition of the telecom expense management and call accounting software assets of TelSoft Solutions, Inc. The acquisition will expand MTS’s TEM (Telecommunications Expense Management) solution. [Read more…]
TelTel Enables Digitrad and TelePlus to Rapidly Deploy VoIP Service
TelTel, a provider of SIP-based global Internet telephony services, has announced that it is enabling Digitrad and TelePlus to rapidly offer VoIP service over TelTel’s PsipTN (Public SIP Telephony Network). TelePlus will offer VoIP via the PsipTN as a result of a relationship with Digitrad, who is a TelTel SVNO (SIP Virtual Network Operator) partner. The addition of VoIP service greatly enhances TelePlus’s service offering for its core product, Vocalyz(TM). [Read more…]
MTS Mer Telemanagement Solutions to Acquire Telecom Expense Management Assets of TelSoft Solutions
MTS, Mer Telemanagement Solutions Ltd. (NASDAQ Capital Market: MTSL), a provider of business support systems (BSS) for comprehensive telecommunication management and customer care & billing solutions, has signed a definitive agreement to acquire the telecom expense management and call accounting software assets of TelSoft Solutions, Inc. of Glendale, California. The acquisition will expand MTS’ TEM (Telecommunications Expense Management) solution.
“This acquisition is in line with our business objectives and delivers on our strategy to improve our market position, accelerate growth and profitability and as a result enhance shareholder value,” said Eytan Bar, President and CEO of MTS.
Under the terms of the agreement, MTS will acquire certain assets of TelSoft and assume certain enumerated liabilities. MTS will pay TelSoft $1.1 million in cash plus earn-out payments based on revenue milestones for the 12 month period following the acquisition. The acquisition is expected to be completed on July 31, 2006. [Read more…]
Telecom Cost Management Survey Finds that Mid-Market Enterprises Average 2 Percent Late Payment Penalties
As a result of inefficient processes to manage telecom expenses, late payment penalties, carrier billing errors, and inadequate visibility into spend, mid-market enterprises are forfeiting opportunities to reduce telecom expenses by an average of 3% to 10%. AberdeenGroup’s new report, ‘The Challenge in Total Telecom Cost Management’ found that mid-size enterprises must address the following issues:
– Inefficient manual processes with 64% of bills were being received in paper format.
– Late payment penalties that are 2% of telecom spend.
– Complex carrier services, contracts, and legacy billing systems produce invoices with error rates of 7% to 12%.
– Eighty percent of the respondents have no formal program to audit for contract compliance.
Telecom costs are difficult to track because they include tangible assets with decentralized inventory spread over multiple locations and intangible services. Move Add Change, Disconnect service order activity creates a moving target that enterprises must reconcile. [Read more…]
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