OSS News Review

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Home Archives for Unified Communications and Collaboration

VOSS Announces Plans for Cisco Live 2012

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VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced they will be exhibiting at the upcoming Cisco Live conference to be held in San Diego, June 11-14, 2012. VOSS will be exhibiting with ISI Telemanagement Solutions, a provider of cost management solutions for voice, data, wireless and unified communications (UC). [Read more…]

Open Mobile is betting on technology to provide a better service

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In order to facilitate the interaction between the human and technical processes, oriented to the information´s management and business processes, Open Mobile, a Puerto Rican leading telecommunications company, has successfully completed the upgrade of its information´s platform with Smart Flex, product of Open International Systems Corp, leader in development and implementation of B / OSS solutions. [Read more…]

VOSS Solutions Selected as Finalist for Best of Enterprise Connect 2012 Award

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VOSS Solutions has been selected as one of six companies chosen as a finalist for Enterprise Connect Orlando’s Best of Enterprise Connect Award. The Best of Enterprise Connect winner will be announced during the event, which is happening March 26-29, 2012 at the Gaylord Palms in Orlando, FL. For more information visit: http://www.enterpriseconnect.com/bestofenterpriseconnect/. [Read more…]

Latest Technology from VOSS Solutions Empowers Organizations to Profit from Cloud-Based Enterprise Communications

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VOSS Solutions recently announced the general availability of VOSS 8.0, the next generation of its fulfillment management technology that enables companies to deliver collaboration and mobility services in the public and private cloud. [Read more…]

VOSS Shortlisted for Two World Vendor Awards and CEO of the Year Award

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VOSS Solutions, provider of a world-class fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud, recently announced that it has been shortlisted for two of the Total Telecom World Vendor Awards. In addition, VOSS CEO Mike Frayne has been nominated for the prestigious CEO of the Year Award. [Read more…]

Gartner Positions Convergys in Leaders Quadrant for Customer Management Contact Center BPO, Worldwide

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Convergys Corporation (NYSE: CVG), one of the largest agent-assisted customer service companies in the world, announced recently that it has been positioned by Gartner, Inc., in the Leaders quadrant of the 2011 Magic Quadrant for worldwide customer management (CM) contact center business process outsourcing services, released on December 19, 2011. [Read more…]

Enterprise Collaboration

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Ovum Events Enterprise Collaboration Summit, taking place on 30th November at the Grand Connaught Rooms in Central London will focus on how mobile, social and cloud technology can offer organisations a real opportunity to do things differently. This will be highlighted through a series of vendor presentations and case studies. [Read more…]

Convergys Appoints Marife Zamora to Managing Director for Asia Pacific, EMEA

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Convergys Corporation (NYSE: CVG), a global leader in relationship management, and the largest private employer in the Philippines, has announced the appointment of Marife Zamora to Managing Director for Asia Pacific, Europe, Middle East, and Africa for Convergys’ Customer Management business. Previously, Zamora served as the first country manager of the Philippines, and managed Convergys’ burgeoning presence in the Philippines from its first contact center in 2003 to its 17th contact center and 25,000 employees today. [Read more…]

Major US Carrier Selects Evolving Systems for VoIP Number Management

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Evolving Systems, Inc. (NASDAQ-EVOL), a leading provider of software solutions and services to the wireless, wireline and IP carrier market, has announced that a major US carrier has selected the Company’s number resource management solution, NumeriTrack®, to replace its current legacy system. [Read more…]

VOSS Announces Series C Capital Round to Support Growth and Product Evolution

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VOSS Solutions, the leading provider of unified communications and collaboration (UC&C) service delivery and management software, has closed $10 million in Series C private equity funding. Intel Capital – Intel Corporation’s global investment organization – led the Series C round and was joined by existing investors Eden Ventures and XAnge. Eden Ventures and XAnge led VOSS’ Series B in 2008. [Read more…]

VOSS 7.3 Launched to Enable Customers to Achieve RIO in Unified Communications

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VOSS Solutions, the leader in unified communications and collaboration (UCC) service delivery and management software, today announced the general availability of VOSS 7.3; an award-winning, highly scalable management platform that overarches complex UCC and IP telephony networks for managed service providers and large enterprises. [Read more…]

VOSS Solutions Joins UCIF to Advance Unified Communications Interoperability

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VOSS Solutions has announced its adopter level membership in the recently formed Unified Communications Interoperability Forum (UCIF), a non-profit alliance of worldwide technology leaders working together to fully realize the potential of unified communications (UC). The UCIF is dedicated to enabling standards-based, cross-vendor interoperability of UC hardware and software across enterprises, service providers and consumer clouds and is designed to enable global businesses to be more productive. [Read more…]

Matrix Telecom Launches SETU VFXTH- Multi-Port VoIP-FXO-FXS Gateway

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SETU VFXTH- the multi-channel SIP based gateway offering seamless connectivity between VoIP and POTS networks through FXO and FXS ports. It offers universal and transparent call routing irrespective to type of ports – VoIP-FXO, VoIP-FXS and FXO-FXS. Its superior call and signal processing capabilities ensures unrestricted flow of multiple calls with higher speed and better speech quality. [Read more…]

Comarch Deploys its OSS BSS Platform for OnePhone Deutschland

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OnePhone Deutschland, a new German operator created as a joint venture between KPN and OnePhone Holding with the purpose of offering telephony services specifically for enterprises, decided to deploy Comarch’s BSS and OSS Suite. [Read more…]

VOSS Wins Global Telecoms Business Innovation Award

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VOSS, nominated a Cool Vendor in Unified Communications (UC) by Gartner, and a leader in UC service delivery software, today announced that its Middle East customer, UAE’s integrated telecom service provider ‘du’, has won the prestigious 2009 Global Telecoms Business Innovation Award, for the implementation of a state of the art UC service delivery platform (UC SDP). The award was received by Samer Geissah, Vice President, Core Network, on behalf of du. [Read more…]

NewWave Communications Streamlines Triple-Play Support and New Service Delivery with Convergys

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Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced that NewWave Communications, a leading regional cable, broadband, and telephony provider, has expanded its contract with Convergys to further increase and enhance the services it provides its customers. The expanded contract includes implementing a multiple channel, single billing solution and Intervoice [R] IP Contact Center (IPCC). [Read more…]

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