Today, eServGlobal Limited announced a partnership with SpinVox. SpinVox® will enhance the capability of eServGlobal’s Mailis Unified Communications Suite by allowing subscribers to read their voice messages on their handset, as an SMS text.
Under the partnership agreement, SpinVox will be available to service providers installing eServGlobal’s Mailis Suite, who can then offer this value-added service to their clients. SpinVox ensures that subscribers will no longer have to phone voicemail services to retrieve and listen to the message and will be able to respond to the call by text, email or voice with just one click.
eServGlobal’s Mailis Suite is an enhanced Unified Communications suite offering solutions such as SMS Call Notify, Voice SMS, Push Voicemail, voice & video mail, unified mail, and video blogging. Deployable in all types of networks, from TDM to SIP and IMS, Mailis Suite improves the end-user experience and ultimately unleashes the potential of rich content creation in messaging, thereby enabling new revenue generation from advertising and content resale.
Laurent Lafarge, Chief Executive Officer of eServGlobal said, “This partnership will enhance Mailis Suite’s sophisticated messaging offering with the innovative SpinVox voice-to-text service, providing additional value to end-users and helping service providers stand out in today’s crowded market.”
Daniel Doulton, co-founder and chief strategy officer of SpinVox, said “We are very pleased to further expand our presence in Unified Communications by offering SpinVox alongside the Mailis Suite solution. It will get SpinVox into the hands of even more Enterprise clients – who will soon see the benefits of getting all their voice messages as text on the one device that they carry with them at all times – their mobile phone.”
SpinVox® is one of the world’s largest private speech technology companies and has brought together the two most popular methods of communication – voice and text – and created a new category of messaging called Voice-to-Content™. Its award-winning service is now making everyday communication simpler and more powerful, creating new recurring revenues for wireless, landline, cable and VOIP carriers as well as service providers and web partners. SpinVox has already launched its service with Alltel, Cincinnati Bell, Sasktel, Rogers, Telus, Telstra, Vodacom South Africa, Vodafone Spain and Livejournal and announced a deal with Skype. As a managed service provider, any network or service can rapidly and cost-effectively implement SpinVox.
At the heart of SpinVox is its Voice Message Conversion System™ (VMCS), which works by combining state-of-the-art speech technologies with a live-learning language process. VMCS is now being rolled-out across five continents in English, French, Spanish, and German – with a fifth language, Portuguese, under development.
eServGlobal (LSE: ESG & ASX: ESV) is a provider of end-to-end solutions that invents smart communication and payment services for telecommunications service providers operating on all generation networks.
The firm’s innovative solutions help service providers to grow new revenues, reduce churn, and lower costs. In addition, service providers are assured of seamless evolution to new network architectures, such as IMS and beyond.
As payment is crucial, eServGlobal’s Charging Suite responds to increasingly sophisticated charging and billing challenges while providing advanced recharge and m-payment solutions. The innovative Retention Suite delivers targeted incentives to increase customer satisfaction and retention. Meeting customer demand for new communication experiences, the eServGlobal Messaging Suite enables reliable delivery of multimedia services such as unified messaging, video blog, SMS, and instant messaging. The Network Suite supplies enhanced personalization and network optimization.
Over 80 of the world’s leading service providers, with over 400 million mobile subscribers in more than 50 countries, are taking advantage of eServGlobal’s end-to-end solutions and expertise to quickly deliver revenue-generating services. With 14 offices around the world and staff from 20 different countries, eServGlobal provides flexible solutions with ongoing product development, based on a deep understanding of its customers’ challenges.
For more information, please visit their website: http://www.eservglobal.com