Comarch Field Service Management will automate processes at TVCable, reducing paperwork and improving the accuracy of scheduling customer visits.
Krakow, January 28, 2014 – Comarch, a provider of complete IT solutions for telecommunications announced recently that the most important triple-play service provider from Ecuador, GRUPO TVCABLE, will implement the Comarch Field Service Management (FSM) system. Thanks to the solution, TVCable subscribers will benefit from faster delivery of services and enjoy technicians’ visits set exactly according to their preferences. Comarch has been cooperating with TVCable for over eight years as a provider of BSS/OSS solutions. [Read more…]