Comarch, a provider of complete IT solutions for telecoms companies, recently announced that it has been placed in two Gartner reports. The BSS/OSS portfolio provided by Comarch was noted for its completeness, customer focus, flexibility and product configurability, in Gartner’s Magic Quadrant for Integrated Revenue and Customer Management (IRCM) and Magic Quadrant for Operations Support Systems (OSS).
Magic Quadrant reports feature exclusively those BSS/OSS vendors that offer multi-service and multi-technology, end to end solutions to the global market, and that deliver a full range of customer and revenue management (IRCM) and OSS functions to the CSPs’ core business. Additionally, these products have to be delivered in at least four major geographic regions.
Comarch was appreciated for the following:
· A comprehensive, feature-rich product portfolio of products with out of the box functionalities, built in-house rather than through acquisitions.
· Strong client focus and flexibility in customizing and configuring the product to suit client requirements.
· A good track record and market responsiveness that is reflected in the quick turnaround of CSP requirements and unified implementation best practices, especially across multiple CSP groups.
· A visible product roadmap and vision that address key CSP initiatives – such as how CSPs can monetize OSS investments related to SDN/NFV, over the top (OTT), big data, IoT and emerging big data industry vertical ecosystems — to grow revenue and improve operational efficiency and customer experience
Ma?gorzata Siwiec, Marketing Director at Comarch, says: “Customer-centricity and flexibility have been Comarch’s strengths for a long time now, and we believe that today these are among the biggest differentiators for software providers. Our customers value this kind of approach, as it ensures that their IT environments are aligned with their business objectives. We are constantly investing in developing solutions in prospective areas, such as Software Defined Networks and Network Function Virtualization, customer experience management and data analytics, and IoT and M2M. Being in line with telecom operators’ current initiatives enables us to support them in achieving a competitive advantage in the digital world”.