Comarch, a provider of complete telecom solutions, was selected to implement the Next Generation Performance Management platform (NGPM) for BASE Company, a major mobile network operator. The new system will enable the Belgian operator to better correlate network events, proactively monitor network performance and improve the quality of services offered to its customers.
The Next Generation Performance Management platform for BASE Company is implemented in a Managed Services model and hosted at the Comarch Data Center. Comarch is fully responsible for the project results and Managed Services deliveries. KPIs are defined both in the ITIL and in the time-to-market areas. Comarch will also provide integrations and network upgrades, as well as define additional KPIs and deliver reports.