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Home Archives for Service Fulfillment, Provisioning and Inventory

Axiom Systems Partners With TierOne OSS Technologies To Deliver Complete Service Fulfillment Solution

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Axiom Systems, a leader in Service Fulfilment software for communications service providers, has announced a strategic partnership with a leading North American Operations Support System (OSS) consultancy and systems integrator, TierOne OSS Technologies. The partnership will result in the seamless integration of AXIOSS with TierOne™ enSEMBLE, to create the industry’s first integrated Service Fulfillment solution to simultaneously address provisioning and activation requirements across Layer 1 (Optical, Photonic), Layer 2 (Carrier Ethernet, DSL, Broadband) and Layer 3 (VoIP, IPTV) networks.

“Service Providers are under real pressure to address the demands that new converged services are placing on their underlying transport network infrastructure and OSS systems,” said Brad Niven, Axiom System’s Regional Director for the Americas.

AXIOSS is a unique component-based platform that enables Service Provider’s to design, create and deliver next generation services such as IPTV and VoIP over agnostic broadband and IP networks. TierOne™ enSEMBLE is the telecommunications industry’s leading integrated solution suite for comprehensive transport network management supporting last-gen, this-gen and next-generation services. [Read more…]

Bermuda Cablevision First Customer to Deploy JacobsRimell’s Advanced IP Service Activation and Management

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JacobsRimell, a leading provider of customer-centric IP service fulfillment solutions, today announced at the SCTE conference the availability of APS(tm) ‘QuickStart,’ the latest implementation of its innovative Automated Provisioning System (APS).

“We have successfully implemented APS to multi-service cable and telecom service providers around the world, ranging from providers such as Comcast and UPC to Cbeyond and now Bermuda CableVision”, said David Jacobs, co-founder and CTO, JacobsRimell. “The APS QuickStart package will help Bermuda CableVision reach its goal to roll out Point-to-Point Data Services over a short time frame to its large subscriber base and also easily scale new services to new subscribers.”

Bermuda CableVision, the leading cable operator in Bermuda, will use APS QuickStart to more rapidly launch their High Speed Data (HSD) service. This solution will give Bermuda CableVision an automated and integrated platform to manage all of their HSD subscribers and provision all HSD related services, ultimately allowing them to launch new services by evolving rather than replacing their existing infrastructure. [Read more…]

NuVox Communications Selects Syndesis for Convergent Service Delivery Management

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NuVox Communications, a provider of voice, data, and security services to business customers throughout the Southeast and Midwest United States, has selected Syndesis from a competitive field for a multi-phase convergent service delivery management project. NuVox has successfully deployed Syndesis® TrueSource™, the world’s most widely deployed data integrity management solution, for auto-discovery and reconciliation across its communications network. The implementation is already providing business benefits, including a more accurate view of OSS/BSS data. NuVox looks forward to realizing additional benefits in service delivery and management. A future phase of the ongoing partnership will include the implementation of Syndesis® NetProvision™ to power VoIP service delivery and other next-generation offerings at NuVox.

“Syndesis will play a critical role in streamlining our operations and ensuring the integrity of our OSS data, thereby enhancing service delivery for our customers,” said Jeff Sivori, Vice President of Technology Development for NuVox Communications.

Currently in production at NuVox, Syndesis TrueSource is powering the auto-discovery of numerous network elements and reconciling the data against inventory and provisioning databases of record. Discrepancies between the network and these databases are being corrected, resulting in improved service delivery. This, in turn, is helping NuVox to offer faster time-to-service and ensure exceptional customer service. [Read more…]

Sudatel Chooses CDMA Mediation and Provisioning Solution from Comptel Corporation

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Comptel Corporation, a convergent mediation, charging and provisioning software vendor, and Sudanese Telecom Company LTD (Sudatel), the Sudanese incumbent operator, announced today that they have signed an agreement for the delivery of Comptel EventLink® mediation solution and Comptel InstantLink® provisioning solution for Sudatel’s new CDMA network.

Mr. Osman Muktar, IT Manager for Sudatel says: “Comptel has proven to be a highly professional company and we have enjoyed working with them. We have a very aggressive roll-out schedule for our new network in which we will need Comptel’s expertise and assistance to be successful. Our mediation and provisioning layer will now be truly standardised, convergent and open – thanks to Comptel platform.”

Sudatel is currently deploying a new CDMA technology in Sudan in order to offer new services to their customers. Sudatel needed a solution to provision this new network to enable customers to enjoy those new services. Sudatel also needed to be able to collect and process usage information in order to charge customers for services used. Having previously deployed Comptel’s convergent mediation solutions for PSTN services, Sudatel decided to extend the agreement with Comptel to use not only mediation but also for provisioning for all their networks including CDMA. [Read more…]

Syndesis Launches Converged Fulfillment Workflow and Order Management Solution with ConceptWave Software

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Syndesis has unveiled enhancements to its industry-leading Convergent Service Delivery Management (CSDM) solution suite with the launch of Syndesis® Controller™, a modular fulfillment workflow and order management solution. Syndesis Controller accelerates order-to-cash lifecycles, improves measurable operational efficiencies and enables an interactive and flexible environment critical for the delivery of converged services. It is built on technology from ConceptWave, a widely deployed global leader in order management solutions.

“In emerging telecom markets, a good OSS basically delivers two things: 1) accurate and rapid provisioning of next-generation services, and 2) efficient back office automation to keep the operation lean,” said Dan Baker, OSS/BSS Research Director for Dittberner Associates Inc. “This solution addresses both sides of the OSS value chain: Syndesis brings a talent for managing complex Triple Play services and ConceptWave supplies expert workflow efficiencies.”

Syndesis Controller is a fully integrated and highly configurable application that incorporates technical workflow around service delivery, order decomposition and a service catalog to enable the rapid introduction of new service types. Syndesis Controller’s workflow templates and processes are built on ConceptWave’s industry-leading technology leveraging Syndesis’ 20-year domain expertise in the best practices for service delivery. [Read more…]

NTG Clarity Networks Provides PPL Telcom with Management Software

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NTG Clarity Networks Inc., (TSX VENTURE:NCI) a leader in delivering network, IT and infrastructure solutions, today announced that it will supply PPL Telcom, a regional facilities-based carrier offering transport services to carriers, ISPs and large enterprise customers, its integrated operations support system (OSS) software. The OSS will manage customer orders, network inventory, service provisioning and trouble ticketing.

“NTG is proud to add PPL Telcom to its list of customers,” said NTG Clarity CEO Ashraf Zaghloul. “NTG’s software solutions have been developed to meet the needs of next generation service providers and new wire and mobile carriers. Our software and services enable customers to achieve increased productivity, faster execution and innovative capability, making us an excellent fit with the new breed of telecom service provider.”

The latest version of NTG Clarity’s OSS product, NTS, utilizes the latest technology and provides an integrated suite of applications to enable customer information management, order management, network inventory maintenance, capacity management, service provisioning, service management, billing and customer relation management (CRM) and trouble ticketing. [Read more…]

Axiom Systems Completes Integration With Alcatel 5620 Service Management

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Axiom Systems, a leader in Service Fulfilment software for telecommunications, today announced that its AXIOSS® for IP Services solution is now integrated with the Alcatel 5620 Service Aware Manager (SAM). This integration will allow Alcatel and Axiom Systems customers to automate the service fulfilment of mass volume orders whilst reducing the cost of ownership of those new service products and their variants from component design to rapid service creation and product launch. All of these benefits occur whilst service revenues increase.

As an Alcatel Connected Partner, Axiom Systems participates in a rigorous certification process to ensure that its products are integrated with Alcatel’s IP service routing portfolio in order to simplify introduction of the solution within customer networks, and thus speed implementation of carrier-grade service provisioning. [Read more…]

Maroc Telecom Selects Atos Origin and Comptel for Automated Broadband Delivery

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Atos Origin, an international IT service provider and Comptel Corporation, a leading OSS software vendor for convergent mediation, charging, provisioning and network inventory announced today that they had been selected by Maroc Telecom, Morocco’s leading telecoms operator to automate DSL services across Morocco. Maroc Telecom provides fixed, broadband internet and mobile services across all regions in Morocco.

The Comptel® Fulfilment solution will be integrated into Maroc Telecom’s OSS by Atos Origin to automate the activation of DSL services to Maroc Telecom’s customers. This will meet the rapid growth in demand for broadband in Morocco. [Read more…]

Alcatel Selects Syndesis OSS for Triple Play and Next-Generation Services

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Alcatel (Paris: CGEP.PA and NYSE: ALA) announced today the signing of a global partnership agreement enabling Alcatel to offer Syndesis’ carrier-grade suite as part of its Operation Support Systems (OSS) portfolio. Combined with Alcatel integration services, service providers will be able to rapidly launch revenue generating next-generation services such as Triple/Quad Play, IPTV and VoIP. The integrated offering focuses on the end-to-end service delivery across access, aggregation and core, including subscriber-centric activation and discovery, in multi-vendor networks.

“This partnership with Alcatel is based on a shared strategy, joint vision and proven customer success,” added John Lochow, President and CEO of Syndesis. “Thanks to our complementary competencies, service providers are leveraging a rapidly growing subscriber base and profiting like never before from their network investments. Subscriber-centric activation and first-time-right service delivery, built on product-based software solutions, are paramount to delivering a truly differentiated and unified communications experience. We are thrilled that our partnership with Alcatel enables service providers globally to benefit from these solutions and acknowledge their vote of confidence in our proven, industry-leading service delivery suite.”

Alcatel has embedded Syndesis’ award-winning IP Triple Play service delivery management solutions into its industry-leading suite of next generation network offerings. The solution is proven to dramatically reduce the time and costs associated with the installation of IP networks and the delivery of feature-rich IP-based video, voice and data services. [Read more…]

Telenet Deploys MetaSolv for Digital TV Activation

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MetaSolv Software, Inc., a leader in comprehensive operations support system solutions for next-generation communications service providers, today announced that Telenet has successfully deployed MetaSolv’s convergent service activation platform for Digital TV services. Telenet is the largest provider of broadband cable services in Belgium – including cable television, high speed internet and telephony services – with over 1.8 million subscribers.

Telenet’s converged services require a converged cross-domain activation platform – a single order of complex services can trigger activation and configuration requirements in multiple domains, including POTS, VoIP, Digital TV, and DSL-Broadband, all of which are supported by MetaSolv’s activation solution. [Read more…]

Comptel Launches Integrated Comptel Fulfilment Solution

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Comptel Corporation, an OSS software vendor for convergent mediation, charging, provisioning and network inventory, announced today the launch of the strengthened Comptel® Fulfilment – a suite of pre-integrated inventory and provisioning modules to cover end-to-end service fulfilment functionality from order capture to activation and reconciliation. The Comptel Fulfilment solution will help broadband and cable service providers meet the challenges of the growing demand and increasing competition for the delivery of services such as triple-play (voice, data, and video), by improving the cost, speed and quality of provisioning, to the obvious benefit of their customers. [Read more…]

Syndesis Revolutionizes Service Delivery Management – Launches Syndesis Express

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Syndesis, a worldwide leader in Convergent Service Delivery Management (CSDM) solutions, today unveiled Syndesis® Express™, a new group of fulfillment products to power rapid service definition, integrated service design and activation across connectivity, applications and device, and real-time subscriber self-management. The Syndesis Express fulfillment suite provides an integrated view of the subscriber, making it possible for carriers around the world to rapidly launch and automate fulfillment of new services without the costly upgrade or replacement of existing systems such as inventory.

“As CSPs introduce new mobile and residential broadband services their customers demand easy, rapid service activation. As a result, CSPs are looking for fulfillment solutions that span the application, connectivity and device domains,” said Larry Goldman co-founder and senior analyst at OSS Observer. “More than ever before, they need to link their subscribers with the associated network and services.”

Syndesis Express launches service delivery to new heights so that communications service providers (CSPs) can rapidly define, deploy and fulfill the industry’s most advanced service offerings, including IPTV, Triple/Quad Play, Unified Messaging, video conferencing, and others. In addition, with the ability to support thousands of round-trip subscriber requests per second, CSPs can meet peak demands well into the future and, at the same time, bring true self-service and integrated media impulse buying to the masses. [Read more…]

BT Selects Syndesis for Discovery and Reconciliation Across IP-Based Network

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Syndesis, the leader in Convergent Service Delivery Management (CSDM) solutions, is pleased to announce that BT is implementing Syndesis® TrueSource™, the most widely deployed data integrity management solution, for discovery and reconciliation across its entire 21st Century (21CN) IP-based network. Under the license agreement, Syndesis will enable auto-discovery, live discrepancy management and reconciliation to accurately track services and network assets, recover resources and enhance processes, including provisioning.

BT’s 21st century network is the transformation project designed to move from a Public Switched Telephone Network to an IP system. A critical step in this initiative is the installation of Syndesis TrueSource to ensure scaleable, flow-through automated service delivery based on clean data foundations, thereby reducing the need for manual audits, cutting non-productive re-work time in provisioning cycles and reducing lengthy repair cycles. The Syndesis solution will be integrated across multiple Operational Support and Business Support Systems (OSS/BSS).

“BT chose Syndesis because of its proven ability to assure data consistency across BT’s multi-vendor 21st Century Network,” said Simon Curtis, BT Project Lead. “Network Assurance and data consistency are of the utmost importance with a project as ambitious as BT’s 21CN and, as such, it is imperative that only the most reliable solutions be implemented before our network roll-out. Syndesis will help BT transform the communications and entertainment experiences of its customers across the UK and provide an unrivalled service experience.”

Syndesis TrueSource’s service and asset discovery, network mediation, live discrepancy management and reconciliation enables communications service providers (CSPs) to accurately track their network assets and correct network, inventory and billing errors. This helps to eliminate production-stranded resources and ensures that customers are billed for the services, and levels of service, that they receive. [Read more…]

Atos Origin and Axiom Systems Announce Strategic Alliance for End-to-End Service Fulfillment

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Atos Origin, a leading IT services company, and Axiom Systems, a market leader in service fulfillment software have announced a strategic partnership to provide telecommunications providers with a solution to manage the end-to-end service fulfillment processes for services such as broadband (DSL/LLU), Triple Play, IPTV, VOIP and IPVPNs. [Read more…]

Oracle Outlines Roadmap for Comprehensive Service Delivery Platform for Telecommunications Industry

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Building on Oracle’s leadership in middleware and information management and the company’s experience in carrier-grade communications infrastructure, Oracle (NASDAQ: ORCL) today outlined its roadmap for a comprehensive, standards-based Service Delivery Platform (SDP) for the telecommunications industry. The new Oracle(R) SDP is being designed to enable communication service providers, network operators and system integrators to evolve current silo-based network investments into a service-oriented architecture (SOA) and shrink the time and cost to deploy new voice data and integrated multimedia services on existing and next-generation communication Internet Protocol (IP) networks. Enterprises are expected to be able to extend their communication infrastructures with the Oracle SDP, providing a strong foundation for new Voice-over-IP (VoIP), mobile, and real-time applications. [Read more…]

Axiom Systems Announces Strategic Alliance with Fastwire

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Axiom Systems, the leading provider of telecommunication software for the design and delivery of broadband and IP services, today announced a strategic partnership with Fastwire, a systems integrator providing advanced technology services for Asia’s Service Providers. This partnership will enable Service Providers in the Australia and the Asia Pacific region to take advantage of the award winning AXIOSS® suite currently used by Tier 1 carriers in around the world. [Read more…]

Comptel’s Network Inventory Helps Asset Tracking at Telenor Pakistan

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Comptel Corporation, a leading OSS software vendor for convergent mediation, charging, provisioning and network inventory, and Telenor Pakistan, announced today that they have reached a milestone in their deployment of the Comptel Incatel NIMS network inventory solution. The solution is now fully synchronized with the network, providing Telenor Pakistan with an up-to-date view of their network, as it is being deployed. [Read more…]

Axiom Systems Expands into U.S. Service Fulfillment Market

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Axiom Systems today announced its expansion into the U.S. market, bringing with it a proven track record for innovation and success overseas. Well established in Europe and Australasia, Axiom Systems’ vision and strategy for the U.S market is focused on business development through its already established network of high profile channel and technology partners. [Read more…]

Denmark’s TDC Deploys Cramer for Next Generation Transformation; Initial Project Complete, Broader Deployment Underway

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At the launch of the Cramer6 OSS Suite, OSS leader Cramer announced that TDC, Denmark’s leading provider of communications services, has completed the first phase of a multi-stage deployment. Cramer’s solution has been deployed across TDC’s Nordic Net, the Pan-Scandinavian infrastructure network. In addition, TDC has expanded its relationship with Cramer to replace its existing legacy systems and automate inventory management and fulfillment associated with its access and transmission networks. TDC has engaged Cramer Global Services, Cramer’s consulting, education and training division, to lead the implementation and deployment of this large-scale project. [Read more…]

Cramer6 OSS Suite – Delivers Complete End-To-End Fulfillment Suite For Any Service On Network

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Cramer announced the launch of the Cramer6 OSS Suite, unveiling a radical new vision of OSS for the telecom industry. The culmination of more than ten years of focused effort, the Cramer6 OSS Suite delivers the industry’s first complete, end-to-end fulfillment suite for any service on any network. The company has added seven new integrated products to its portfolio. [Read more…]

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