Comptel Corporation (NASDAQ OMX Helsinki: CTL1V), the leading vendor of dynamic Operations Support System (OSS) software, recently unveiled its strategy for Next Generation Fulfillment (NGF). Comptel is evolving its current fulfillment solutions … [Continue reading]
Subex Presents Business Optimization Solutions at TM Forum Management World Americas 2011
Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), will be participating in a big way at the TM Forum’s Management World Americas 2011 to be held in Orlando, Florida, November 8-10, … [Continue reading]
Dissatisfied U.S. Consumers Becoming More Vocal
New research from customer relationship management leader Convergys Corporation (NYSE: CVG) shows that while most consumers hold U.S. customer service in high regard, those who are dissatisfied with their service experiences are becoming increasingly … [Continue reading]
cVidya MoneyMap First Revenue Assurance Product to Receive TM Forum’s Product Conformance Certification
cVidya Networks, (www.cvidya.com) the global leader and innovative provider of Revenue Intelligence solutions for Telecom, Media and Entertainment service providers, announced recently that their MoneyMap® solution is the first Revenue Assurance (RA) … [Continue reading]
Supporting tomorrow’s requirements through a real-time platform
In a world where customer-centricity is paramount, focusing just on product differentiation will only lead to a short-term success. More than ever operators require a powerful communication channel to effectively reach the customer, since the focus … [Continue reading]
Business Intelligence
Ovum Events are proud to launch Steering for Success: Navigating through the Business Intelligence Maze on 1 December 2011 at the Grand Connaught Rooms in Central London. This Ovum event will provide a range of informative and practical sessions to … [Continue reading]
Ovum Social Media
Ovum Events Master Class Extracting Business Value from Social Media is taking place in Central London on 8 November 2011. This workshop led by Senior Ovum Analysts Richard Edwards and Mike Davis will provide delegates with practical insights into … [Continue reading]
IT Governance and Planning
Ovum Events are proud to launch IT Governance and Planning on 7th December 2011 at the Grand Connaught Rooms in Central London. Ovum believes that creating value through IT-enabled business projects is a chain of activities that involves both … [Continue reading]
Enterprise Collaboration
Ovum Events Enterprise Collaboration Summit, taking place on 30th November at the Grand Connaught Rooms in Central London will focus on how mobile, social and cloud technology can offer organisations a real opportunity to do things differently. This … [Continue reading]
Hybrid IaaS
Ovum Events are proud to introduce Hybrid IaaS: Coming of Age on 24th November 2011 at the Grand Connaught Rooms in Central London. This Ovum event is designed to inform senior IT professionals about the opportunities and challenges faced when … [Continue reading]
The Consumerization & Mobility Summit
Ovum Events are delighted to welcome you to The Consumerization & Mobility Summit. This event takes place on 10th November 2011 at Hotel Russell in Central London. This event will focus on how CIOs can manage and exploit the consumerization effect … [Continue reading]
Master Data Management – Lift Off: Getting Your MDM Project off the Ground
Ovum Events are pleased to announce Master Data Management, taking place at the CBI Conference Centre, London on 1 November 2011. This event will inform organisations that are serious and ready to invest in MDM as a way to improve their bottom line. … [Continue reading]
cVidya Introduces ProactiV
Currently Revenue Assurance (RA) and Fraud practices are mostly reactive in nature and focused on retrospective experiences, therefore their effect on preventing leakages is limited. In addition, operators usually rely on intuition to identify high … [Continue reading]
Convergys Appoints Marife Zamora to Managing Director for Asia Pacific, EMEA
Convergys Corporation (NYSE: CVG), a global leader in relationship management, and the largest private employer in the Philippines, has announced the appointment of Marife Zamora to Managing Director for Asia Pacific, Europe, Middle East, and Africa … [Continue reading]
NetCracker to Acquire Subex’s Activation Business
NetCracker has entered into an agreement to acquire Subex's activation business. NetCracker Technology has told OSS News Review that they have reached an agreement with Subex Ltd., to acquire its activation and provisioning business in an asset … [Continue reading]
Technology increases user satisfaction and reduces customer claims
A 5% increase in end users' claims confirms the challenge that telecommunication and public utilities services providers face, not only for the provisioning of quality services but for having the capacity of providing assertive answers to user … [Continue reading]
Nigeria Com Conference and Expo Coming Soon
Attend Nigeria Com conference and exhibition, and you’ll gather all the insights, ideas and contacts you’ll need to improve your networks and services to drive growth in Africa largest communications market. … [Continue reading]
CSG International Selected to Provide Interconnect Solution at Tunisiana
CSG Systems International, Inc. (NASDAQ: CSGS), a global provider of software- and services-based business support solutions that help clients generate revenue and maximize customer relationships, announced recently the selection and implementation … [Continue reading]
Convergys BSS Project with Major Provider,Telekom Deutschland, Hits Second Milestone
Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced recently that Telekom Deutschland's wireline subscribers have gone live on a state-of-the-art Convergys Smart Revenue Solution. Telekom Deutschland is the … [Continue reading]
Mobile money payment is expanding by more than 38 %
A recent study from leading analysts predicts a worldwide growth of mobile payment users. An overall increase of 38.2 % from 2010 will lead to surpassing 141.1 million users. Due to this trend, money transfers and prepaid top-ups will drive … [Continue reading]
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