cVidya’s Tal Eisner Named Deputy Chair of TM Forum’s Fraud Management Group

Posted on January 15, 2012 Written by oss

cVidya Networks, (www.cvidya.com) the global provider of Revenue Intelligence solutions for Telecom, Media and Entertainment service providers, recently announced that TM Forum has appointed Tal Eisner, Senior Director of Product Strategy for … [Continue reading]

Comarch Supports Nokia Data Gathering Implementation

Posted on January 15, 2012 Written by oss

In response to the latest requirements of modern businesses, Comarch has broadened its Mobile Solutions and Services portfolio with services related to the commercial implementation of Nokia Data Gathering. Comarch will be able to provide data … [Continue reading]

Subex Launches Version 7.4 of Revenue Operations Centre (ROCR) Fraud Management Solution

Posted on January 15, 2012 Written by oss

Subex Ltd, a leading global provider of business support systems (BSS) for Communications Service Providers (CSPs), has launched a new release of its Revenue Operations Centre (ROC) Fraud Management solution – Version 7.4. Subex’s newest version of … [Continue reading]

Mobile Payments & NFC World Summit 2012

Posted on January 7, 2012 Written by oss

Mobile Payments & NFC World Summit 2012 will draw together highly-regarded speakers representing the mobile network operators, banks, money transfer providers, mobile transfer networks, mWallets, retailers, public transit providers, ‘interoperability … [Continue reading]

Comptel and Heavy Reading Analyse the Pivotal Role of Next-Generation Mediation in Operator Data Monetisation Strategies

Posted on January 7, 2012 Written by oss

Comptel Corporation (NASDAQ OMX Helsinki: CTL1V), the leading vendor of dynamic Operations Support System (OSS) software, and independent analyst firm Heavy Reading recently released a whitepaper that explores how communications service providers … [Continue reading]

Convergys Research: Agents Still the Focal Point of Customer Care

Posted on December 13, 2011 Written by oss

New research from customer relationship management leader *Convergys Corporation* (NYSE: CVG) reveals that while U.S. consumers still call agents their “go to” resource for customer service, the growing popularity of live Web chat, email, text … [Continue reading]

Mobinil launches Pay-For-Me on eServGlobal’s Value-Added Services platform

Posted on December 4, 2011 Written by oss

eServGlobal has told OSS News Review that its Pay-For-Me service, also known in the market as Collect Call service, was launched by Egyptian mobile network operator, Mobinil. … [Continue reading]

Clarity’s Tony Kalcina to Serve as TM Forum Ambassador

Posted on December 4, 2011 Written by oss

Tony Kalcina, Executive Director of Clarity, has been made a TM Forum Ambassador. Tony has been working with the TM Forum on its advisory board for over 2 years, with a particular focus on smart grids. … [Continue reading]

Subex to Raise Funds to Redeem FCCBs

Posted on December 4, 2011 Written by oss

Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), has obtained Board approval to raise up to US $ 135 million. This is subject to the approval of the shareholders at the Extra-ordinary … [Continue reading]

Telnet Worldwide Licenses Protector Telecom Fraud Software

Posted on December 4, 2011 Written by oss

Nashville-based Equinox Information Systems has told OSS News Review that TelNet Worldwide (TelNet) has implemented the Protector fraud management system. TelNet is a next-generation provider of essential business communications products and services … [Continue reading]

Leading telecoms operators succeed in outperforming broader economy 2011

Posted on December 4, 2011 Written by oss

The 40 leading telecoms operating groups out-performed the global economy by 5.0 ppt (percentage points), according to the latest research from Informa Telecoms & Media. Based on data taken from the recently published World Telecoms Financial … [Continue reading]

fonYou takes Telefonica Spain to the App Store

Posted on December 4, 2011 Written by oss

fonYou, the cloud telephony pioneer, today announced its XtraLine solution for operators is now available as an iPhone or Android app that can be downloaded direct to a smartphone. … [Continue reading]

Keshet Engages cVidya’s Consulting Services to Remove Fraud in Tele-Voting

Posted on December 4, 2011 Written by oss

cVidya has recently won a contract with the Israeli television production company, Keshet, to consult in the area of tele-voting fraud for their reality TV shows. This is a notable shift in the telecom fraud space and it was recognized that cVidya’s … [Continue reading]

Subex Reveals Results of Global Operator Survey on Data Integrity Management (DIM

Posted on December 4, 2011 Written by oss

Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs) and Heavy Reading, an independent research organization conducted an in-depth global survey to understand the problems operators face … [Continue reading]

Comptel Unveils Next Generation Fulfillment Strategy

Posted on November 4, 2011 Written by oss

Comptel Corporation (NASDAQ OMX Helsinki: CTL1V), the leading vendor of dynamic Operations Support System (OSS) software, recently unveiled its strategy for Next Generation Fulfillment (NGF). Comptel is evolving its current fulfillment solutions … [Continue reading]

Subex Presents Business Optimization Solutions at TM Forum Management World Americas 2011

Posted on November 4, 2011 Written by oss

Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), will be participating in a big way at the TM Forum’s Management World Americas 2011 to be held in Orlando, Florida, November 8-10, … [Continue reading]

Dissatisfied U.S. Consumers Becoming More Vocal

Posted on October 20, 2011 Written by oss

New research from customer relationship management leader Convergys Corporation (NYSE: CVG) shows that while most consumers hold U.S. customer service in high regard, those who are dissatisfied with their service experiences are becoming increasingly … [Continue reading]

cVidya MoneyMap First Revenue Assurance Product to Receive TM Forum’s Product Conformance Certification

Posted on October 20, 2011 Written by oss

cVidya Networks, (www.cvidya.com) the global leader and innovative provider of Revenue Intelligence solutions for Telecom, Media and Entertainment service providers, announced recently that their MoneyMap® solution is the first Revenue Assurance (RA) … [Continue reading]

Supporting tomorrow’s requirements through a real-time platform

Posted on October 20, 2011 Written by oss

In a world where customer-centricity is paramount, focusing just on product differentiation will only lead to a short-term success. More than ever operators require a powerful communication channel to effectively reach the customer, since the focus … [Continue reading]

Business Intelligence

Posted on October 20, 2011 Written by oss

Ovum Events are proud to launch Steering for Success: Navigating through the Business Intelligence Maze on 1 December 2011 at the Grand Connaught Rooms in Central London. This Ovum event will provide a range of informative and practical sessions to … [Continue reading]