NetCracker Technology announced today that TOT Public Company Limited has implemented NetCracker’s Convergent Billing Solution to combined their pre-paid and post-paid fixed and mobile rating, charging and billing processes. This consolidated platform will allow TOT to improve their billing accuracy, flexibility and agility to deliver a superior customer experience. [Read more…]
T-Mobile Netherlands Implements NetCracker Product Management Solution
NetCracker Technology announced that T-Mobile Netherlands has implemented NetCracker’s Product Management solution in order to not only obtain a centralized view of their product catalog, but to also enhance their product management capabilities. This platform will enable T-Mobile Netherlands to simplify the way it manages products across their lifecycles, from development to production to retirement. [Read more…]
Bright House Networks Deploys NetCracker CRM Solution
Bright House Networks has deployed NetCracker’s eCommerce and CRM solutions in order to enhance the customer experience and deliver increased personalization through more effective and automated customer engagements. The offerings will not only simplify customer management by allowing customers to self-manage their service requirements, but will also enable Bright House Networks to streamline their sales and order fulfillment process to maximize efficiency and customer experience. [Read more…]
O2 in the UK Extends NetCracker Hosted Managed Services Partnership
NetCracker Technology announced recently that Telefónica UK, which operates as O2 in the UK, has agreed to extend the use of NetCracker’s Revenue Management solution through a hosted managed services model for two new significant initiatives. By using NetCracker’s Revenue Management solution and Hosted Managed Services, O2 will provide rating, billing and mediation capabilities for a nationwide smart metering program across 53 million devices as well as a large-scale partner revenue-sharing ecosystem, which allows Telefónica customers to purchase third-party products and services that can be charged directly to their monthly phone bill. [Read more…]
Slovak Telekom Selects NetCracker
NetCracker Technology has expanded its billing relationship with Slovak Telekom, the largest telecommunications service provider in Slovakia. Slovak Telekom will leverage NetCracker’s Revenue Management solution to bring its fixed and mobile billing processes onto a single, end-to-end platform. [Read more…]
Suddenlink Communications Leverages NetCracker’s Managed Services to Improve Business AgilityAbout NetCracker Technology
NetCracker Technology announced that Suddenlink Communications, one of the largest cable broadband services providers in the United States, has expanded its partnership with NetCracker by engaging in a multi-year managed services program. As part of this initiative, NetCracker will deliver its cutting-edge CRM solution to Suddenlink via a fully hosted managed service model with industry-leading SLAs. [Read more…]
NetCracker Technology Named a Leader in Gartner’s 2015 Magic Quadrant for Operations Support Systems
NetCracker Technology, a global leader in policy-driven fulfillment, orchestration and assurance solutions for virtualized and physical networks, announced recently that Gartner positioned NetCracker as a Leader in its 2015 “Magic Quadrant for Operations Support Systems” * (OSS). [Read more…]
Gartner Positions NetCracker Technology as a Leader in IRCM for CSPs Magic Quadrant
NetCracker Technology, a global leader in analytics-driven, dynamically adaptable revenue, customer and partner management solutions, has announced that Gartner positioned NetCracker Technology as a Leader in its 2015 “Magic Quadrant for Integrated Revenue and Customer Management for CSPs”[1] (IRCM). [Read more…]
Alestra Leverages NetCracker’s Revenue Management Solution to Support New and Innovative Offerings
NetCracker Technology has announced that Alestra, a leading IT services company based out of Mexico, has deployed the NetCracker Revenue Management solution in order to leverage a modern and flexible billing system capable of supporting Alestra’s innovative offerings. [Read more…]
Virtualization Needs Strong Use Cases and Ongoing Industry Support to Push Forward
As SDN & OpenFlow World Congress winds down, the future of SDN and NFV will be determined by continued hard work and viable business cases.
This week at SDN & OpenFlow World Congress, a lot of talk was devoted to what’s still needed to get virtualization technologies out of the lab and proof of concept stage and into full-scale commercial productions. This includes multi-vendor support, partnerships, standards and a more open environment. There is movement on each of those fronts, but there’s still a way to go, and in the meantime questions around the business cases and real-world viability of SDN and NFV still swirl around the industry.
Eric Hanselman, Chief Analyst at 451 Research, said that now that the industry has been working with SDN for about seven years and NFV for about three, deployments have finally gone beyond just the theoretical. He said the level of maturity in the technologies and standards, along with a wide range of operators deploying functionality around these capabilities, means SDN and NFV have hit their stride.
However, he cautioned, what’s happening today is part of a much longer journey along which the industry is probably only at the midpoint if even that far. It may still be early days, but Hanselman said the industry must continue to look ahead to areas such as improving scale and capabilities in terms of application sophistication, true service orchestration, a broader ecosystem and greater integration with BSS and OSS.
With interesting use cases such as the Internet of Things (IoT) already here, now’s the time to seize those opportunities to realize the benefits of virtualization.
The Internet of Everything
IoT is a natural use case that will greatly benefit from virtualization technologies. As sensors, wearables and other devices proliferate in applications ranging from connected cars and homes to fitness trackers and package delivery, among just a very few examples, issues such as traffic volume, latency, reliability and performance will be significant. Considering the IoT is expected to quickly ramp up to many billions of devices in the next five years, the network issues alone are daunting.
But by bringing in NFV, operators will be better able to optimize traffic management. For example, by managing bursts of traffic – which will be a common occurrence with many IoT applications – at the network edge, they will be able to manage performance degradation much more efficiently. In addition, operators will be able to offload control and data plane traffic using vEPC, while SDN will bring dynamic provisioning to the table, which will allow for real-time capacity management by allocating bandwidth as needed. SDN will also enable security enforcement at the network edge to provide a more tightly controlled environment for IoT applications.
Commercial Deployments Ramping Up
Another use case for virtualization comes in the form of the virtual CPE (vCPE), which Telefónica plans to roll out in 2016, according to Francisco-Javier Ramon Salguero, Head of Network Virtualization at the operator’s GCTO Unit. He said that while the industry as a whole might be in the middle of the virtualization journey, and not quite to the end goals of better programmability and overall simplicity of network operations, Telefónica belief has been that it’s not enough to discuss the technology; instead, it’s necessary to get your hands dirty in order to move virtualization efforts forward. And with today’s access network getting more and more complicated, vCPE brings a strong business case to operators.
Overall, the mood at SDN & OpenFlow World Congress has been one of optimism but tempered by the reality that the work is far from over. But given the intense commitment on the part of operators, vendors, standards organizations and others, by the next time this event convenes there will likely be many more real-world examples alongside even more interesting and innovative use cases.
*NetCracker Technology submits this article live from the SDN & OpenFlow World Congress
Operators Make Their Virtualization Demands
At SDN & OpenFlow World Congress, it’s the operators in the driver’s seat as they lay out their requirements for advancing virtualization deployments.
With a diverse mix of operators, vendors, standards organizations and others who form the broad ecosystem for virtualization, there are bound to be widely divergent views on what the industry should do, when it should do it and how it should do it. But one thing seems clear: it’s going to be the operators that really drive what happens with SDN and NFV.
Operators are the ones taking the risk, stretching their budgets and expending the energy and resources to move down the virtualization road. And while the benefits of SDN and NFV are crystal clear, the path to realize then doesn’t necessarily follow a straight line.
According to Michael Howard, Senior Research Director, Carrier Networks, at IHS, there are three distinct markets within SDN and NFV: carrier SDN, data center and enterprise SDN and NFV. According to Howard’s research, of a projected total $30 billion combined market in 2019, only $6 billion will be new spend, with the rest constituting existing or displaced numbers.
Specifically, within the SDN space, only 25 percent of spending in 2019 will be new, going toward things like orchestration and controllers, network applications and outsourced services. Only 10 percent of NFV spending will be new, constituting NFV MANO and outsourced services.
So the market is pushing ahead but in unexpected ways. Howard went on to say that there are two primary drivers and two primary barriers to carrier SDN and NFV. He cited drivers as service agility for quicker time to revenue and a global view across multi-domain, multi-vendor networks. For barriers, he mentioned that the software is not yet carrier grade as well as ongoing concerns around how to interoperate both physical and virtual functions in existing networks.
Sticking with the subject of carriers, Howard also said that carriers are clamoring for support of the NETCONF protocol and YANG data modeling language, which he said are on their way as vendors ramp up including them in routers, Carrier Ethernet switches and optical transport products.
The Operators’ Side of the Story
Continuing on the subject of what carriers are doing, Hiroshi Nakamura, Senior Vice President of R&D Strategy at NTT DOCOMO presented an update of his company’s plans for virtualization, saying that he expects to have a commercial vEPC deployment in place by March 2016. This follows on from a proof of concept in early 2014 involving three vendors, and an expanded version later in the year that added three additional vendors to the project.
Nakamura added that standardization is necessary to realize a multi-vendor environment, which is very important to the operator. He said standard interfaces to enable multi-vendor apps and interfaces between existing BSS/OSS will need to be available for large-scale deployments.
He went on to say that in the future, he’d like to see the extension of SDN across data centers in order to get more usage out of resources, especially in the case of natural disasters, something that hit DOCOMO’s home country of Japan extremely hard during the 2011 earthquake. Nakamura said traffic volume on the carrier’s network spiked 60 times above normal, which DOCOMO couldn’t support.
He closed by saying SDN and NFV can be put into practice today, and operators do not need to wait until 5G deployments.
Mirko Voltolini, VP Technology and Architecture at Colt, said that his company started its transformation project in 2009, going from a very siloed approach to one that would support multiple vendors, which seems to be a common theme among operators. Colt’s project, called Novitas, will enable network services to be used, provisioned and orchestrated in real time and on demand with resulting reduced costs, improved time to market and the ability to turn up new services in a more agile manner. This massive project will impact all aspects of Colt’s business but will result in its customers having the ability to self-provision services in near real time or real time with flexible services.
As operators make their demands known, the rest of the industry is taking notice. With major transformation projects already underway at many organizations, it’ll take a lot of cooperation and collaboration to make the shift to a virtualized infrastructure.
*NetCracker Technology submits this article live from the SDN & OpenFlow World Congress
Partnerships, Openness Characterize Next Phases of Virtualization
At SDN & OpenFlow World Congress, operators, vendors and standards organizations come together to take SDN and NFV to the next level.
If there was any commonality among the diverse set of speakers at the plenary session during SDN & OpenFlow World Congress in Dusseldorf, it revolved around the twin themes of open standards and environments and strong partnerships to move virtualization forward at a rapid pace.
Dan Pitt, Executive Director of the Open Networking Foundation (ONF), kicked off the morning sessions by saying that while the SDN value proposition hasn’t changed – making and saving money – the trend is now more on the making money side, especially on the part of enterprises. But operators are also getting into the mix with Open SDN deployments and other projects based on open source.
In fact, Axel Clauberg, VP of Aggregation, Transport, IP & Fixed Access at Deutsche Telekom, said it’s an open world, not a proprietary one, something the operator is taking into consideration as it plans and rolls out an ambitious slate of projects including cloud VPN. Clauberg added that even if SDN and NFV are relatively young technologies, especially compared to the decades-old IP, a lot has happened in just the past few years with the industry going from SDN getting into the spotlight in 2011; the birth of NFV in 2013; proofs of concept in 2013 and 2014; and finally, commercial deployments in 2015.
David Amzallag, Head of Network Virtualization, SDN & NFV, at Vodafone, discussed open interfaces and said that without a clear strategy and effort, SDN and NFV won’t become a reality. He added that Vodafone has an ambitious goal of delivering a single VPN product for all of its operations worldwide, something that will not be possible without a close relationship with vendors and other partners.
Vodafone operates in dozens of countries, making the operator’s transformation to virtualization very challenging as a project of this magnitude touches everything from budget to human resources. Amzallag said his organization is looking toward multi-vendor design and implementation, because bringing in several vendors can only have a positive impact on Vodafone’s network, services and products, and therefore to customers.
Echoing the need for partnerships and cooperation, Noel Foret, VP of Network Control at Orange, said that ecosystem fragmentation is a real risk and to avoid it standardization will need to play a larger role. Orange’s goal is to implement a fully distributed cloud working with SDN, or as Foret put it, a connected cloud, a massive undertaking that will require working with partners to achieve the plug-and-play environment he’s looking for.
Open to the Future
With a veritable alphabet soup of open source organizations present this week, it can be challenging to determine which group is focused on what, who’s involved in each effort and which are considered more standard than others. What seems clear is that vendors and operators alike see value in open source and the benefits of being involved in a larger effort alongside partners and competitors.
No one entity can go it alone in the complex world of virtualization. It will take the combined efforts of operators, vendors, standards organizations and other partners to make that next major push toward taking SDN and NFV to the next level in large-scale production deployments.
*NetCracker Technology submits this article live from the SDN & OpenFlow World Congress
Moving Toward SDN and NFV Operationalization
A major theme during SDN & OpenFlow World Congress this week will be how to get virtualization out of the demo and proof of concept stage and into full-scale production deployments.
From Clean Slate SDN at Stanford University in 2007 to SDN & OpenFlow World Congress in 2015, the software-defined networking and network functions virtualization (NFV) effort has come a very long way. Virtualization began life as a way to rethink the Internet by starting from scratch, hence the Clean Slate nomenclature. After 8 years, the movement has grown into no less than a total overhaul of the entire communications network in what’s considered the biggest disruption to the industry in at least a decade.
At this point, the debate on the merits of SDN and NFV are largely over. Operators and their suppliers understand the benefits of virtualization and are ready to start realizing lower costs, improved agility and flexibility and the ability to offer services quickly, efficiently and tear them down in the same manner.
The next step in the SDN/NFV conversation is how to go from where the industry is today – which largely consists of demos and proofs of concepts – to full operationalization of commercial deployments. This migration will not be an easy one, but is absolutely critical for virtualization uptake and for operators to start reaping the rewards.
Changing the Conversation
Operationalization will be a major theme this week at SDN & OpenFlow World Congress in Dusseldorf, where attendees will hear speakers discuss a wide range of related issues. A natural starting point will be the business case for NFV to prove there is value in undertaking a serious shift in network architecture. A great example of this is vCPE, which removes complexity for operators, allows them to quickly bring new services to market without the expense of truck rolls and improves control they have over services.
Another key area that needs to be addressed in SDN and NFV is management and orchestration, which alongside a modernized BSS/OSS will be absolutely essential given that for the next decade or two many operators will find themselves with hybrid environments. BSS and OSS will need to be able to perform tasks across physical and virtual functions without missing a beat.
Operationalization will naturally lead to new revenue streams for operators, including the ability for them to offer new and compelling business services to better compete against OTT players. This could include voice and video services but also cloud-based security, file sharing and a whole host of other offerings that will be directly enabled through a virtualized infrastructure.
In addition to business services, operators will be able to gain significant ground in areas such as the Internet of Things (IoT) and 5G networks by operationalizing SDN and NFV. These networks of the future will benefit greatly from a more flexible foundation – consisting of automation plus the ability to use standard equipment – to support the billions of devices forecast for the IoT in just the next few years.
Making SDN and NFV a Reality
For the first few years since their inception, SDN and NFV grabbed a lot of headlines and created more buzz in the industry since the introduction of IP. But it’s only in the past year that the prospect of virtualization has become real, with lab tests, demos and small-scale rollouts. And now operators are rolling up their sleeves and focusing on the next steps. After a week at SDN & OpenFlow World Congress, hopefully many of the challenges that lie ahead will be resolved, with solid answers for operators ready for the next steps.
*NetCracker Technology submits this article live from the SDN & OpenFlow World Congress
Suddenlink Deploys Cloud-Based NetCracker CRM Solution to Optimize Customer Experience
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NEC/NetCracker To Discuss Evolving Relationship Between IoT, Cloud and Virtualization at SDN & OpenFlow World Congress 2015
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CableSouth Media3 Extends and Expands BSS Engagement with NetCracker
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NEC and NetCracker Deliver Additional Solutions to Expand Maxcom’s End-to-End OSS Footprint
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NetCracker Receives the 2015 Stratecast Global Market Leadership Award
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Maxis Transforms Service Layer with NetCracker’s Comprehensive Resource and Service Management Suite
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