Specialist inter-carrier billing and routing optimisation solutions vendor i-conX Solutions has announced that Canar Telecommunication Co. Ltd of Sudan have chosen the company for implementation of its Routing Optimisation solution. [Read more…]
Subex launches ROCware Product Performance Management solution
Subex Ltd, a leading global provider of business support systems (BSS) for Communications Service Providers (CSPs), has launched its ROCware Product Performance Management solution. This new solution from Subex enables CSPs to monitor the overall health of a product, track progress against targets and make informed decisions to improve uptake and customer experience. [Read more…]
HP Helps China’s Liaoning Mobile Manage Its Network for Better Customer Experience
HP recently announced that Liaoning Mobile, a fast-growing division of the telecommunications company China Mobile, has selected HP solutions and services to manage its network operations, helping to ensure a consistent, positive customer experience. [Read more…]
E.ON IT Embraces Convergys Smart Revenue Solutions across its Group
Convergys Corporation (NYSE: CVG) announced recently that it has signed a new group-wide Framework Agreement with E.ON IT. E.ON IT GmbH is the IT function of E.ON AG, one of the largest private power and gas companies in the world. The agreement will enable E.ON IT to leverage within E.ON the full portfolio of Convergys solutions, driving enhanced customer experiences. [Read more…]
Subex Presents Business Optimization Solutions at TM Forum Management World Americas 2011
Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), will be participating in a big way at the TM Forum’s Management World Americas 2011 to be held in Orlando, Florida, November 8-10, 2011. [Read more…]
Connectiv Solutions Provides Enhanced Network Intelligence with netCLARUS 2.0
Connectiv Solutions recently announced the latest release of their flagship product, netCLARUS v2.0. netCLARUS 2.0 builds on leading, industry-driven features and functionality to provide telecom service providers visibility, control and tight management of network usage cost. As a suite of specialized software modules, netCLARUS 2.0 enables an enterprise-wide shared resource center for Traffic, Interconnect and Cost Management functions. This role-based approach addresses the unique challenges faced by individual business units while streamlining analysis and increasing productivity. [Read more…]
Astellia Helps Videotron Automate Wireless Network Optimization
Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS and performance has strengthened its collaboration with Videotron, a major operator in Canada to stimulate Wireless Network Quality of Experience. Under the agreement, Videotron will take full advantage of Astellia’s expert system for automatic diagnosis and optimization. The rule-based solution automatically detects low quality cells, analyses QoS issues’ root causes and thereby improves both service quality and optimization task efficiency. [Read more…]
MTS Russia Chooses Comarch
Comarch Next Generation Service Assurance and Comarch Service Inventory Management solutions are to be used for managing MTS mobile and fixed networks in Russia. [Read more…]
Enhancing customer experience through flexible M2M services
Machine-to-machine communication enables equipment anywhere in the world to provide data on its own status, relay other information and be remotely controlled. There has been notable growth in the adoption of M2M communications, which is a significant type of application and an emerging sector transforming customer experience. Leading analysts forecast an annual growth of 40-50 %. [Read more…]
Astellia Appoints Rajesh Sharma As VP Sales & Customer Operations
Astellia, leading provider of monitoring solutions for the optimization of mobile network QoS and performance has appointed Rajesh Sharma to the position of Vice President Sales and Customer Operations. He will lead all sales activities, operations and customer service to drive Astellia’s expansion into new markets and growth in its customer base. [Read more…]
Astellia Chosen as Cool Vendor by Gartner
Astellia, leading provider of monitoring solutions for the optimization of mobile network QoS and performance was recently selected by Gartner, Inc. as one of the “Cool Vendors in Communications Service Provider Infrastructure 2011” * in a report that lists some of the most innovative companies in this field. [Read more…]
BroadHop and CommProve Team to Deliver Industry’s First End-to-End Intelligent Application and Subscriber RAN Congestion Management
BroadHop, Inc., the network intelligence experts for service providers, and CommProve, the top innovation provider of network monitoring and business solutions for mobile networkstoday recently announced interoperability of their independent, best of breed solutions. BroadHop’s advanced next gen policy management platform, the Quantum Network Suite and CommProve’s RAN Insight, the state of the art application designed to dramatically improve radio optimization, will deliver the industry’s first intelligent end-to-end application and subscriber Radio Access Network (RAN) Congestion Management solution enabling service providers to apply radio policies based on subscriber service level and the application being used. [Read more…]
CommProve and 2operate Partner to Provide Network Troubleshooting Solution
CommProve, the top innovation provider of network monitoring and business solutions for mobile networks, has signed a partnership agreement with 2operate, the leading provider of troubleshooting process automation technology. The combination of the extreme level of detail in real time from CommProve’s network monitoring solution and the automated reasoning capabilities of 2operate’s auto-diagnosis solution enables operators to troubleshoot networks faster, more accurately, and less costly. [Read more…]
Astellia to Release New Intelligent Probe for Core Data Networks
Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS and QoE, has recently told OSS News Review about the launch of Neptune, its new generation of intelligent and high capacity IP probing systems. The first release, Neptune for Gn, is designed to help operators monitor and optimize their mobile broadband networks and deal with the traffic surge. [Read more…]
Subex takes customer experience to a new high with Subex Live!
Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers is hosting user conferences on 22nd and 23rd September 2010 in Kuala Lumpur and on 28th and 29th September in Rome. There will be speakers from a number of the major wireless and wire line operators and the TM Forum. For customers unable to travel, all major presentations will be made available via the internet through its private on-line community – Subex Live. [Read more…]
CEM Control Center Catalyst to Showcase Enhanced Customer Experience and Product Management Approach
Service provider champion Vodafone, together with Netezza Corporation, Nokia Siemens Networks, N-Pulse AG, Quantellia Inc., and Subex Limited, will be showcasing an innovative approach to product management decision making at TM Forum’s Management World, in Nice, France on May 18-20, 2010. As one of TM Forum’s Catalyst projects, the team will be demonstrating how operators can better analyze their alternatives in a complex environment when making decisions affecting customer experience. [Read more…]
Clarity to Chair Management World 2010 Customer Experience Summit
Clarity, a leading provider of Unified NGOSS Telecommunications Operational Management solutions, recently announced a high-profile presence at TM Forum’s Management World 2010 taking place from May 18th – May 20th in Nice. [Read more…]
Customer experience dominates Clarity’s agenda at OSS BSS Summit
Clarity, the leading provider of Unified NGOSS Telecommunications Operational Management solutions today announced a high-profile presence at the Frost & Sullivan 4th Annual OSS BSS Asia-Pacific Summit in Singapore, taking place from 24th – 25th March, 2010. [Read more…]
Polystar Supplying Roaming and Network Performance Solution to MTN Cyprus
Polystar OSIX, a leading supplier of Service Assurance and Network Performance Monitoring solutions has been selected by MTN Cyprus, one of the biggest telecommunications providers in Cyprus, to supply network-wide integrated monitoring system, ensuring end-to-end quality of service across legacy and next generation UMTS technologies. [Read more…]
MYCOM to Launch its New Convergent OSS Service Assurance Software Solution in North America
MYCOM, a leading global provider of best-in-class OSS Service Assurance software solutions and innovative ICT professional services to the telecom industry, will launch their new convergent NIMS-PrOptima Performance Management software solution for the North American market at TM Forum’s Management World Americas event in Orlando, Florida (December 8-10, 2009). [Read more…]
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