Subex Ltd, a leading global provider of business support systems (BSS) for Communications Service Providers (CSPs), has launched its ROCware Product Performance Management solution. This new solution from Subex enables CSPs to monitor the overall health of a product, track progress against targets and make informed decisions to improve uptake and customer experience.

ROCware Product Performance Management solution enables service providers to obtain complete visibility into the product performance and quickly isolate problem areas requiring immediate attention before they affect customers. It also helps them track financial performance metrics such as ARPU, AMPU, acquisition costs, fixed and variable costs that contribute to real time monitoring of product performance and also provide the necessary elements to track progress against financial targets.

By using ROCware Product Performance Management service providers can also get near real-time visibility into detailed product KPIs, such as uptake, utilization, revenue and margin. It also includes a multi-dimensional product performance analysis which allows drilling down to market and subscriber levels. The solution’s unique variable forecasting analytics and ‘what-if’ modeling capability allows operators to instantly see the impact on margins by altering variables. ROCware Product Performance Management solution also includes automated analysis and alerting features when performance of service provider’s product violates set thresholds.

The Subex ROCware Product Performance Management solution is market ready. For more information visit: http://www.subex.com/product-performance-management.html