NetScout Systems, Inc. (NASDAQ: NTCT), the industry pacesetter for advanced network and service assurance solutions, has recently announced that a recent customer survey revealed the nGenius® Performance Management System has cut network performance problem diagnosis times by nearly 70 percent. Users reported that problem diagnosis took an average of 9.1 hours with other tools and approaches, and an average of 2.8 hours once the nGenius® System was deployed. [Read more…]
Berg Insight: 52 Million Machines Connected to Mobile Networks by 2011
According to a new research report from the analyst firm Berg Insight, the number of machines connected to mobile networks in Europe will grow by 43.7 percent annually to reach 52.0 million by 2011. [Read more…]
Yankee Research Highlights Product Management Weakness in CSPs
The seismic shift in customer demand for new personalized services is exposing major weaknesses in the product management (PM) strategies of major communications services providers (CSP), according to new Yankee Group research. The report highlights a massively fragmented PM environment where responsibilities are blurred, current tools are ‘often simplistic and, at worst, amateurish’, and reliance on manual processes can double product launch timescales. [Read more…]
Amdocs Receives Very Strong Ranking in Gartner BSS and OSS Market Reports
Amdocs (NYSE:DOX) , the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), has received a “Very Strong” overall viability rating in two Gartner market reports: “Dataquest Insight: BSS Market Overview and Strategic Scorecard for Vendors, 2007″(1), and “Dataquest Insight: OSS Market Overview and Strategic Scorecard for Vendors, 2006″(2). “Very Strong” is the highest possible rating in the reports. [Read more…]
Berg Insight Says 66 Million Machines Connected to Cellular Networks by 2011
According to a new research report from the analyst firm Berg Insight, the number of machines connected to cellular networks in North America will reach 66 million by 2011. At the end of 2006 there were about 9 million active cellular and satellite wireless M2M connections in the US and Canada . Private vehicles constitute the largest vertical market segment in terms of units, followed by commercial vehicles, security alarms and POS-terminals. [Read more…]
Comptel Research Says Mobile Operators Ill-Equiped to Meet User Demands
New independent research, commissioned by Comptel Corporation (OMX Helsinki: CTL1V), the leading Operations Support System (OSS) software vendor for convergent mediation, charging, provisioning and network inventory, has revealed that mobile operators are struggling to meet growing demand by consumers for more control over their services. [Read more…]
Frost and Sullivan Gives Comverse its 2006 Technology Leadership Award for Converged Messaging
Frost & Sullivan chose Comverse as the recipient of its 2006 Technology Leadership Award for its ability to continuously adapt to the growing demands of the dynamic telecom market as demonstrated by its Converged Messaging solution. Comverse Converged Messaging enables seamless interworking across various messaging services, networks and terminals so that users enjoy a simple and intuitive experience for all their messaging needs. [Read more…]
Frost and Sullivan Appoints Karl Whitelock as Stratecast Senior Consulting Analyst
Frost & Sullivan, the world leader in helping companies achieve growth, has appointed Karl M. Whitelock as Senior Consulting Analyst in the Stratecast OSS/BSS competitive strategies practice. Whitelock brings more than 20 years of communications industry experience focused on OSS/BSS from an industry analyst, business strategy, competitive marketing, operations management and software development perspective. [Read more…]
Berg Insight Says 60 Percent of WCDMA Handsets Will Be GPS Galileo enabled by 2010
A new research report from the wireless analyst firm Berg Insight forecasts that 60 percent of WCDMA handset shipped worldwide will have integrated GPS/Galileo receivers by 2010. Satellite positioning technology enables delivery of location based services such as personal navigation on mobile phones. Another significant benefit is the ability to position mobile emergency calls with high accuracy. [Read more…]
Report Says Oracle in Talks to Acquire Intec Billing
According to a report published in the 25 November 2006 Sunday Telegraph, Oracle Corporation is in early talks with Intec Billing (formerly Intec Telecom Systems). [Read more…]
FTS Presents Telenet Case Study at TeleManagement World Dallas 2006
FTS (LSE: FTS), a global provider of Business Control, Billing & CRM solutions for communications service providers, has announced that Telenet, Belgium’s largest cable provider and a FTS customer, will be presentingf at the forthcoming TeleManagement World event on 6th December 2006 at the Adams Mark Hotel in Dallas. [Read more…]
Yankee Group Reveals More About Business Control Layer in Report
Yankee Group has announced that the Business Control Layer is a key new technology in driving Service Provider innovation. The Business Control Layer concept, originally conceived by leading telecom billing and CRM company, FTS (LSE: FTS), is gaining traction as a variety of industry observers, including Yankee Group promote the importance of this new sector. [Read more…]
Research and Markets Releases The Next Generation Bill Report
Research and Markets has announced the addition of The Next-Generation Bill: Commercial and Technical Strategies to their offering. The Next-Generation Bill: commercial and technical strategies examines the changing role of the bill in the next-generation world from the perspective of three different groups of telecoms service users: residential subscribers and small businesses; corporate customers; and wholesale customers (including network and content partners). [Read more…]
White Paper Addresses Telecommunications Information Management Architecture TIMA
JacobsRimell (JR), a leading provider of customer-centric IP service fulfillment solutions, recently unveiled guidelines for a unified approach to telecommunications information management for all service providers as they face a number of systematic changes in the industry. The white paper, entitled “Telecom Information Management and Analysis (TIMA): Challenges and Solutions,” describes how an important strategic priority for service providers is to create an operations infrastructure that allows them to roll out new services much more rapidly, and with fewer errors, than in the past. [Read more…]
Survey Says African Telcos Losing Billions
Subex Azure Ltd, the world’s largest vendor of revenue maximization solutions for telecom operators, has revealed that African telecom operators are estimated to be losing over a quarter of revenues due to revenue leakage, which is double the global average (12.1 per cent).
The ‘Operator Attitudes to Revenue Assurance 2006’ report conducted by Subex Azure and telecoms analysts Analysys, reveals that the estimated loss across the sample of African operators was 26.8 per cent which is the equivalent to $25.7bn. [Read more…]
NetCracker Expands Global Footprint and Increases OSS Market Share
NetCracker Technology has reached two corporate milestones with back-to-back customer wins around the globe and a fast-growing workforce to support its implementations. This is the third year in a row that NetCracker has more than doubled its worldwide personnel to meet the growing demand for NetCracker solutions in the global communications service provider marketplace.
To support the company’s rapid European expansion, including new customer wins in the Netherlands, UK and France, NetCracker announced the opening of a new office in London. The new office will manage ongoing implementations in the region. [Read more…]
Berg Insight Says Mobile Location-Based Services Revenues to Reach 622 Million in Europe
Revenues from mobile location-based services (LBS) in the European market will grow by 34 percent annually to reach about $622 million in 2010, according to a new report from the research firm Berg Insight. Johan Fagerberg, senior analyst at Berg Insight, said that the market is picking up speed through successful launches of mobile personal navigation services and location based billing plans in several European countries.
“Nokia’s recent acquisition of Gate5 is an evident example of the importance mobile industry players attach to navigation”, said Johan. “We expect GPS-enabled handsets with preinstalled navigation software to become available from the leading brands on the European market very soon.” Berg Insight forecasts that navigation will account for 48 percent of mobile LBS revenues in 2010. [Read more…]
Frost and Sullivan to Host Analyst Briefing on the Mobile Virtual Network Operators MVNOs
The Information & Communications Technology Group at Frost & Sullivan will hold its Exclusive 2006 Quarterly Webinar on Wednesday, September 20, 2006 at 2:00 p.m. CDT / 3:00 p.m. EDT.
As competition in the mobile communications arena continues to build, the rise of MVNOs presents an opportunity for brand-strong entities, irrespective of their core business area, to play a significant role in the wireless services market without making investments in wireless infrastructure. Though fairly new to the wireless space in the U.S., MVNOs have made a popular impact in the industry with some key players such as Virgin Mobile, Boost and TRACFONE, having made an impact in a short time-span and some major names that sprung up, over the last one year, to join the bandwagon. [Read more…]
Subex Azure Report Says Telcoms Operator Losses On the Increase
According to a report released by Subex Azure Limited, telecoms operator losses are on the increase. But, operators are now taking greater corporate responsibility for revenue assurance. Subex Azure Ltd, the world’s largest vendor of revenue maximization solutions for telecom operators, today revealed that average revenue leakage across global telecoms operators has increased to 12.1 per cent of turnover ($176 billion), compared to 11.6 per cent in 2005. This is one of the main findings of the fourth consecutive annual ‘Operator Attitudes to Revenue Assurance 2006’ report, which Subex Azure conducted with telecoms analysts, Analysys.
Danny Dicks, Principal Analyst at Analysys, said: “From this year’s research it is clear that operators are more concerned about all sources of revenue leakage. It is apparent that revenue assurance has become much more of a board-level issue.”
The report is based on the responses of over 100 operators around the world, to investigate levels of revenue loss globally. Fraud was again the single largest area of revenue leakage having increased to 2.9 per cent of turnover. There were also increases in revenue leakage due to credit management, incorrect service usage data and interconnect/partner payment errors. [Read more…]
iGR Report Ranks ACE-COMM a Leading Developer of Parental Controls for the Youth Mobile Market
ACE*COMM Corporation (NASDAQ:ACEC), a provider of advanced OSS, value-added services, and network business intelligence solutions, today announced that an independent research report by iGR – “Mobile Phones, Children and Parental Controls”, August 2006 – has ranked ACE*COMM’s Parent Patrol(TM) as a leader in the parental controls marketplace. iGR is a market strategy consultancy focused on the wireless and mobile communications industry.
“From conversations with multiple mobile operators, we understand that the need to provide a solution that incorporates parental controls is one of the most pressing product strategies for wireless service providers today,” said Iain Gillott, wireless analyst at iGR and acknowledged mobile industry authority. “Our data clearly shows that there is a significant untapped mobile market with children, but the mobile operators must be responsible in addressing this opportunity. In the competitive wireless marketplace, operators need to provide the appropriate parental protection and management capabilities in order to responsibly target younger subscribers with parents’ blessings.”
According to the iGR report, “ACE*COMM, a leader in the parental control industry, is offering Parent Patrol and is a good example of a network-based product that has met with wide acceptance and a high level of interest from the mobile operators.” [Read more…]
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