Elisa Corporation (HEL: Elisa A), Finland’s leading provider of wireless, wireline, broadband Internet and cable TV services, and Amdocs (NYSE: DOX), the leading provider of customer experience systems, has signed a six-year managed services and billing consolidation agreement. Under the terms of the agreement, Amdocs will immediately assume responsibility for day-to-day management and maintenance of the Amdocs billing, ordering and customer relationship management (CRM) software that was originally deployed in 2007 to support Elisa’s wireless operations. [Read more…]
Benin Telecoms SA Chooses Intec for Interconnect Billing and Mediation
Intec, a global provider of business and operations support systems (BSS/OSS) has been selected by Benin Telecoms, Benin’s incumbent telecommunications operator, to deploy Intec’s market-leading InterconnecT billing and Total Service Mediation settlement solutions. The implementation will ensure best-in-class operations to deliver a superior customer experience, while preventing revenue leakage and securing increased revenue streams. [Read more…]
FTS Implements RevChain Billing Solution at Cbeyond
FTS (LSE: FTS), a global provider of billing, CRM and business-control solutions for communications, content and service providers, has announced that Cbeyond, a provider of advanced communications and IT solutions to small businesses, has deployed FTS Leap RevChain v 7.1, an advanced billing, rating and customer-care solution. [Read more…]
MetraTech Wins Best Overall at 2009 World BSS Awards
MetraTech won the Best Overall prize at the prestigious World BSS Awards. The award was presented to two companies, MetraTech and Oracle Corporation, at a ceremony during IIR’s BSS Summit 2009 in Amsterdam from June 8-11, 2009. [Read more…]
Sotelco Selects Comverse ONE Billing Platform to Enter Cambodian Market
Comverse has announced that Sotelco, a new Cambodian mobile operator, has launched the Comverse® ONE™ Billing and Active Customer Management™ solution to support prepaid and postpaid subscribers and roll out bundled multi-play service offerings. [Read more…]
Frost and Sullivan Choose Comverse as Telecom BSS Vendor of the Year
Comverse has received the 2009 Telecom BSS Vendor of the Year award for Asia Pacific from Frost & Sullivan. This is the fifth consecutive year that Comverse has been awarded this honour, which recognises the most outstanding telecom solutions vendor in the BSS (Business Support Systems) segment in Asia Pacific. [Read more…]
Transverse Introduces SAAS Version of Open Source BSS Solution
Transverse, a leader in providing high-quality, low-cost, carrier-grade business support systems (BSS), has introduced blee(p) On Demand, the Software as a Service (SaaS) delivery option of their Business Logic Execution Environment Platform or blee(p). blee(p) is the industry’s first commercially supported carrier-grade open source BSS solution for communication service providers. [Read more…]
ICON-X Solutions Secures Tele2 Russia During Trade Mission to Moscow
Irish interconnect vendor, i-conX Solutions, has announced that GSM operator Tele2 Russia is the latest telco to implement its wholesale billing solution. [Read more…]
ESKADENIA Software Engages in the MOICT’s Graduates and Internship Program
ESKADENIA Software was one of the earliest ICT companies in Jordan to sign an agreement with the Ministry of Labour and the Ministry of Information and Communications Technology (MoICT) to participate in the Graduates and Internship Program (GIP), aiming at the increase of new graduates’ employment and competence development . [Read more…]
Veraz Networks and Comarch Announce Wholesale Revenue Assurance Solution Using Pre-Paid Billing
Veraz Networks, Inc., (NASDAQ: VRAZ), the leading provider of Multimedia Generation Network application, control, and bandwidth optimization products, and Comarch, the leading BSS/OSS vendor and systems integrator, have announced a joint offering for wholesale carriers that combines Comarch’s real-time pre-paid, service creation and credit control application with Veraz’s ControlSwitch™ interconnect VoIP platform. [Read more…]
J:COM Chooses Amdocs for Customer Management
Amdocs (NYSE: DOX), the leading provider of customer experience systems, has announced that Jupiter Communications (J:COM), Japan’s largest multi-play service provider, has selected Amdocs for customer management and will upgrade its Amdocs billing system to address its future growth and manage billing for multi-play products and services. In addition, Amdocs will continue the partnership with Sumisho Computer Systems Corporation, a local systems integrator, for this project. [Read more…]
MetroPCS Deploys Amdocs Billing, Customer Relationship Management and Operational Support Systems
MetroPCS Communications, Inc. (NYSE: PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service in the U.S., and Amdocs (NYSE: DOX), the leading provider of customer experience systems, has announced that MetroPCS completed the conversion of all of its customers onto Amdocs CES 7.5. Under the six-year managed services agreement announced on October 6, 2008, Amdocs is providing MetroPCS with integrated software for convergent real-time charging and billing, customer relationship management (CRM) and operational support systems (OSS) to support MetroPCS’ pay-in-advance, roaming and retail offerings. [Read more…]
NewWave Communications Streamlines Triple-Play Support and New Service Delivery with Convergys
Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced that NewWave Communications, a leading regional cable, broadband, and telephony provider, has expanded its contract with Convergys to further increase and enhance the services it provides its customers. The expanded contract includes implementing a multiple channel, single billing solution and Intervoice [R] IP Contact Center (IPCC). [Read more…]
SunTec offers Enhanced Relationship Loyalty Solution to Communication, Media & Entertainment providers
SunTec Business Solutions, the leading provider of convergent transaction pricing and billing solutions for Communication, Media & Entertainment (CME) and Relationship-based Pricing and centralized billing solutions for Banking, Financial Services & Insurance (BFSI) domains, today announced the launch of their enhanced Relationship Loyalty solution for CME providers. Riding the success wave of their revolutionary, fully automated Loyalty solution for BFSI industry, SunTec plans to capitalize on the customer loyalty management requirements of the CME market by empowering service providers to control customer attrition and maximize profits. [Read more…]
Comarch to Hold OSS BSS Seminar in Krakow Poland
Comarch will show how to deal with the economic downturn and maintain business profitability during their 5th annual OSS/BSS Seminar to be held in Krakow, Poland. This year’s edition of Comarch OSS/BSS Seminar is held between the 18th & 19th of May in Krakow, Poland. Comarch will unveil best practices and new OPEX optimizing tools during presentations, user group round tables and workshops. [Read more…]
Nigeria’s ZOOMmobile Chooses Cerillion for Interconnect Billing and Settlements Solution
Leading Nigerian private telecoms operator, ZOOMmobile (formerly Reltel Wireless) has gone live with Interconnect Manager from convergent billing and interconnect specialist, Cerillion Technologies. The implementation marks an extension of the existing relationship between the two companies, which began in 2006 with the successful delivery of Cerillion’s Mediator product on ZOOMmobile’s CDMA network. [Read more…]
Nokia to Release Ideas and Innovations to Finnish ICT companies; Ground Breaking Partnership Model Aims to Kick-Start New Success Stories
Nokia, Technopolis and Tekes have unveiled the Nokia Technopolis Innovation Mill, a ground breaking initiative to recycle Nokia s unused ideas and innovations to selected Finnish ICT companies for further development and exploitation. Prepared and launched in cooperation with several Finnish cities, the initiative aims to match ideas with companies that will be able to develop them into world-class products and services.
[Read more…]
Australian Telecom Operator AAPT Comverse Billing Solution
AAPT, the third largest telecommunications company in Australia, has completed a major upgrade of its Comverse Billing solution to consolidate billing operations on a unified platform. [Read more…]
i-conX Interconnects with Belgium’s Base Telecom
i-conX, the world’s fastest growing interconnect solutions vendor, has announced that Belgian operator BASE is the latest customer to complete the implementation of the i-conX
a-s-p interconnect billing service. [Read more…]
Time Warner Cable Expands and Extends Relationship Management Contract with Convergys to Drive High Performance Service
Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced that Time Warner Cable Inc. (NYSE: TWC), a leading national cable television company, has expanded and extended its existing e-Care contract with Convergys. Time Warner Cable has leveraged various Convergys products and services to improve its operating performance over the past decade, including convergent billing solutions. The company will continue to use Convergys’ customer solutions to drive a superior customer experience. [Read more…]
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