Intec, a global provider of business and operations support systems (BSS/OSS) has been selected by Benin Telecoms, Benin’s incumbent telecommunications operator, to deploy Intec’s market-leading InterconnecT billing and Total Service Mediation settlement solutions. The implementation will ensure best-in-class operations to deliver a superior customer experience, while preventing revenue leakage and securing increased revenue streams.
A robust, scalable wholesale billing and mediation system is essential for Benin Telecoms to launch new services to maintain its existing subscriber base as well as attracting new users in this fast-growing market, all the more important given recent deregulation and Benin Telecoms losing its former incumbent position.
Intec’s InterconnecT solution will enable Benin Telecoms to maximise revenues through intercarrier billing, previously unachievable due to its legacy, proprietary systems; reduced disputes and shortened resolution times will further facilitate improved cash flow. Intec’s Total Service Mediation, through its real-time collection and automatic processing of CDRs, will also prevent any revenue leakage while checking for potential fraudulent usage patterns.