For Joshua Ortiz one click turned out to be worth $50,000. Mr. Ortiz was named the winner of Cingular’s “Raising the Bar” photo contest for his photograph showing the shadows of five children — all siblings — holding hands. Mr. Ortiz, a graduate student in communications at Texas A&M University, took the photograph with his Cingular Wireless Sony-Ericsson S710 camera phone.

In July, Cingular asked photographers to submit images that resembled the Five Bars imagery in Cingular’s “Raising the Bar” advertising campaign. Photographs were submitted, weekly winners were named throughout the summer, and grand prize winners were narrowed down to five finalists. Nationally acclaimed photographer Robert Clark — an avid user of Cingular’s Sony Ericsson’s S710 camera phone — helped choose the grand prize winner. “I loved the picture the first time that I saw it; it is simple, clean and monochromatic,” said Clark. “Three things that make a picture read quickly and easily. But it also took me back to childhood, really a lovely image.”

“We’re thrilled to have received 15,000 photographs showing the Five Bar imagery — that’s quite a testament to the power of the ‘Raising the Bar’ advertising campaign,” said Marc Lefar, Cingular’s chief marketing officer. “Joshua’s photograph demonstrates the type of creative artistry you can explore using one of Cingular’s advanced camera phones.”

To see many of the photographs submitted to the contest, go to http://www.cingular.com/fivebars.

About Cingular Wireless
Cingular Wireless is the largest wireless carrier in the United States, serving 52.3 million customers. Cingular, a joint venture between AT&T Inc., formerly SBC Communications Inc., (NYSE: SBC) and BellSouth Corporation (NYSE: BLS), has the largest digital voice and data network in the nation — the ALLOVER(SM) network — and the largest mobile-to-mobile community of any national wireless carrier. Cingular is the only U.S. wireless carrier to offer Rollover(SM), the wireless plan that lets customers keep their unused monthly minutes. Details of the company are available at http://www.cingular.com/ . Get Cingular Wireless press releases e-mailed to you automatically. Sign up at http://www.cingular.com/newsroom .

Ericsson Australia has today announced the acquisition of the Australian company TUSC, with around 80 employees, specialized in systems integration for telecommunications, utilities and enterprises. The Australian company TUSC, is a subsidiary company of Allied Technologies Group, listed on the Australian stock exchange.

This acquisition illustrates Ericsson’s (NASDAQ: ERICY) ambition to further strengthen and develop its leading position within telecommunications services and the focus areas of systems integration, telecom management and operational support systems (OSS). The TUSC acquisition also allows Ericsson to diversify its customer base into a closely related sector — utilities.

The employees from TUSC will strengthen Ericsson’s global service organization and focus on the Australian market. Hans Vestberg, Executive Vice President and head of business unit Global Services, Ericsson said, “The acquisition quickly expands the capacity and competence in Ericsson’s systems integration business.”

“We’re also very excited to enter into network management solutions for utilities infrastructure,” added Mr. Vestberg. As the industry leader within telecommunications services, Ericsson will also benefit from the strong brand name and customer relationships that TUSC has developed over the last 25 years, mainly within the operator and utility industry sector.

Ericsson has a worldwide experience from systems integration of more than 500 network management solutions, over 100 charging solutions as well as over 450 billing, mediation, activation and settlements solutions.

Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world.

At its annual user conference held in Prague, Enterprise OSS software leader Cramer announced the general availability of Cramer5 Release 3. Building on the success of the award-winning Cramer5 product suite, Cramer5 Release 3 includes new adapters, and product related components—such as a new catalogue of network technology models, the introduction of language localization packs and extended support for IBM’s Websphere Application Server 6.0.2. The combination of new functionality will enable telecommunications providers worldwide to improve integration of business processes, accelerate deployment and increase productivity.

“Successful next generation transformation requires telcos to reduce time to market, to increase operational efficiency and to lower cost. Our customers demand that OSS meets these requirements,” said Guy Dubois, President and CEO, Cramer. “With Cramer5 Release 3, we continue to provide products to further reduce deployment time, automate business processes and deliver productivity enhancements.”

Improved Integration for Enhanced Process Efficiency
Faster, lower cost delivery can be achieved if the cost and time inefficiencies created by disintegrated systems, commonly referred to as “the integration tax”, are removed from business processes. Cramer5 Release 3 continues to deliver on its productized adapter approach with the Synchronization Adapter for Micromuse Netcool/Precision, developed jointly with Micromuse. The new Synchronization Adapter makes Cramer the only OSS vendor to deliver productized integration of autodiscovery and inventory. The solution’s ability to integrate inventory and external applications automates the dataload, on-going synchronization and process audits required to ensure inventory accuracy for the automation of processes such as fulfillment and assurance. As a result, companies can reduce risk by gaining a precise view of inventory and achieve a lower cost of ownership.

Enhanced Usability with Cramer SyncEngine
Cramer SyncEngine provides Data Integrity Management that automatically synchronizes and reconciles other network-held or system-held data sources to ensure that inventory accuracy is maintained. Cramer5 Release 3 introduces enhancements to SyncEngine to improve usability and simplify deployment. These enhancements include a new Synchronization Difference WebReport with more extensive filtering, grouping and sorting capabilities, and improved process statistics to show how closely aligned a customer’s inventory is with external systems. In addition, Cramer5 Release 3 provides a new streamlined architecture, attribute-only comparison and simplified configuration for SyncEngine.

New Technology Models for Rapid deployment
Cramer5 Release 3 introduces Technology Models to accelerate deployment and reduce risk. The new Technology Models consist of documentation and optional metadata that describe how technologies, such as SONET or ATM, are modeled in the Cramer solution. As a result, project teams can save time and ensure implementation consistency by re-using well-documented models based on Cramer’s in-depth industry knowledge derived from work with leading telecommunications companies around the globe.

Language Localization Packs
This new release of Cramer5 Release 3 introduces the first in a series of language localization packs. Building on the globalization capabilities available in Cramer5, the first of these productized localization packs is designed for the Japanese market and provides a full Japanese product suite and local configurations such as date and time initiated to support Japanese formats. These language localization packs increase user acceptance, enable rapid deployment and improve productivity.

Wider Choice with Expanded Support for IBM Websphere
Cramer5 Release 3 provides extended support for IBM WebSphere 6.0.2 Application Server. Cramer continues to build solutions that support this proven, scalable technology and enables customers to gain access to a wider choice of platforms. Cramer is involved with a number of IBM’s key telecom initiatives including Network Lifecycle Management.

About Cramer
Cramer is the global leader in enterprise software that changes the economics of telecommunications. With more than 300 staff and more than 70 customers on five continents, Cramer’s inventory-powered process automation solutions empower telecommunications carriers to lower costs, reduce time to market and enhance customer service. Cramer’s customers include Bell Canada, Cablecom, KPN and Vodafone.

OnFiber Communications, Inc., the premier source for purpose-built networks, today announced that it has won the Capacity Magazine Wholesale Telecommunications Award for Best U.S. Metro Operator.

The awards panel judged OnFiber to have the strongest overall metro offering across the U.S. The decision was based on five key criteria — network quality and performance, network reach, speed to market, pricing strategies and infrastructure investments. The panel of judges included industry thought-leaders, including: Camille Mendler, vice president of the Yankee Group; Stephen Young, research director of OVUM; Judy Reed Smith, CEO of Atlantic-ACM; Mark Kemp, CEO of TelCap and publisher of Capacity; and Eira Haywood, editor of Capacity.

The awards ceremony was held on November 21st, at the European Telecommunications Congress in Amsterdam. Accepting the award on behalf of the company was Jeri Wolf, senior vice president of operations and construction for OnFiber.

“It is always an honor to be recognized by influential members of our industry,” said Jeri. “OnFiber is made up of exceptional individuals dedicated to a common goal — customer loyalty. Because our goal is to deliver highly reliable and secure network services on time, every time, every employee does whatever it takes to make sure our customers are happy. That is what makes OnFiber stand out.”

In December, Capacity Magazine will publish an awards supplement to the magazine that features all the winners of the Capacity Magazine Wholesale Telecommunications Awards.

About Capacity Magazine
The only monthly publication that focuses on the latest business techniques and strategies for bringing innovation and efficiency to the wholesale telecommunications industry. We bring together operators, carriers, service providers, metro-fiber providers, system integrators, equipment providers, OSS providers and end users. Capacity magazine is a must-read for all companies striving to maintain competitive advantage and achieve optimal business performance within the telecommunications community. Capacity offers a powerful, focused and unique marketing vehicle to reach the most senior level within the wholesale industry.

About OnFiber Communications, Inc.
OnFiber provides high performance fiber networks for the world’s most respected companies. Fortune 1000 corporations, global telecom giants and the Internet organizations that define the Web, all rely on OnFiber’s infrastructure. The company’s unique process, AdaptiveBuildâ„¢, produces individually designed, built and managed metropolitan and wide-area solutions. Because OnFiber’s networks are created for specific application and service needs, enterprises and telecommunications providers benefit from security, reliability and performance that is purpose-built. OnFiber owns networks in major cities throughout the US and offers a full suite of transport technologies including Wavelength, Ethernet and SONET. For more information please visit www.onfiber.com or call 1-866-ONFIBER.

OnFiber, Coil Design, AdaptiveLink and AdaptiveBuild are trademarks or registered trademarks of OnFiber Communications, Inc. in the US. All other products or service names mentioned herein may be the trademarks of their respective owners.

We are currently undergoing a total re-design. You will soon see a new and improved OSS News Review. Please be patient while we switch to a new back-end system.

MIAMI, Nov. 17, 2005 — Y-Tel (OTC Bulletin Board: YTLI) has signed 13 new carriers and doubled their traffic, which has added millions of minutes to their VoIP Network each month. Y-Tel International announced today the company has finished the contractual services provided to Digicel and has subsequently completed the convergence from the DMS platform to the new VoIP infrastructure. The new network will significantly reduce operating cost and includes a redundant backup for network operations in Dallas, Texas.

The resulting traffic volume now being terminated across the company’s new VoIP network has more than doubled for September and October adding millions of minutes each month.

Steve Lipman, President of Y-Tel, stated, “As a result of the migration, our technical team has added 13 new customers, which are now running traffic across the Company’s new network. The expected traffic volumes should continue to increase as we add new routes.”

Q4 2005 revenues of $44.7 million for the quarter; 23% higher than Q4 2004
Q4 adjusted (non-GAAP) earnings per share of $0.06; GAAP earnings per share of $0.02
FY 2005 revenues of $160.8 million for the year; 10% higher than FY 2004
FY 2005 adjusted (non-GAAP) earnings per share of $0.21; GAAP loss per share of ($0.05)
SAN FRANCISCO – Micromuse Inc. (Nasdaq: MUSE), the leading provider of ultra-scalable, realtime business and service assurance software, today announced that fourth quarter 2005 net revenues were $44.7 million, an increase of 23% over $36.3 million in the fourth quarter of 2004. Adjusted (or non-GAAP) net income was $4.7 million, or $0.06 per share, versus $5.6 million, or $0.07 per share, in the fourth quarter a year ago. Net income on a GAAP basis for the fourth quarter of 2005 was $1.9 million, or $0.02 per share, compared to a net income of $4.9 million, or $0.06 per share, in the fourth quarter a year ago.

Fiscal year 2005 net revenues were $160.8 million, an increase of 10% over $146.6 million in 2004. Adjusted net income was $17.1 million, or $0.21 per share, compared with adjusted net income of $14.1 million, or $0.17 per share, in fiscal year 2004. This represents an increase of 24% on a per share basis. Net loss on a GAAP basis was $3.8 million, or ($0.05) per share, compared with GAAP net income of $4.4 million, or $0.05 per share, in fiscal year 2004.

Adjusted (or non-GAAP) results, as presented in the attached reconciliation table, exclude amortization of intangibles from acquisitions, in-process research and development write-off, amortization of deferred stock-based compensation and other items such as restructuring charges and credits, restatement and forensic accounting expenses, severance expenses, expenses related to the settlement of securities and patent lawsuits, a non-cash facilities expense, and related tax effects. In addition, as Micromuse begins to apply FAS 123(R) in Fiscal 2006, adjusted (non-GAAP) results will also exclude stock-based compensation expenses associated with the adoption of FAS 123(R).

Cash and cash equivalents, short-term investments and long-term investments were $159.9 million as of September 30, 2005.

“Fiscal 2005 was another year of excellent performance for Micromuse,” said Lloyd Carney, CEO of Micromuse. “We achieved double digit revenue growth and adjusted earnings per share growth in excess of 20% for the second consecutive year, and we increased deferred revenues by 80%. We also accomplished our main operational goals for the year in the areas of partnership expansion, training and education, and product integration. We have continued confidence in the outlook for our business in FY06, and are providing guidance for the full fiscal year for the first time. Revenues for fiscal year 2006 are estimated to be in the $195-$200 million range, with adjusted (non-GAAP) earnings per share of $0.27-$0.29. Revenues for the first quarter of fiscal 2006 are estimated to be in the $44-$46 million range, with adjusted (non-GAAP) EPS of $0.03-$0.04. We are unable to provide earnings per share guidance on a GAAP basis as we are still assessing the impact of adopting FAS 123R, which addresses the accounting treatment of stock-based compensation. This guidance also reflects continued investment in pre-sales and professional services staff to support demand for recently acquired Quallaby and GuardedNet products.”

The Company has also decided to change its fiscal year end from September 30 to October 31 in order to better align with the buying patterns of its largest customers.

Q4 2005 Conference Call, Webcast, and Replay Information

Micromuse will host a conference call and simultaneous webcast on Wednesday, November 16, 2005 at 2:00 PM PT, 5:00 PM ET to announce adjusted and GAAP results for the fourth quarter and fiscal year 2005. The live call will be available to the general public by dialing 866-831-5605 (domestic) or 617-213-8851 (international) and entering access code 10159965. A live webcast of the conference call will be available at http://www.corporate-ir.net/ireye/ir_site.zhtml?ticker=MUSE&script=2100 or via a link from the Micromuse web site at http://www.micromuse.com/.

A replay of this conference call will be available by dialing 888-286-8010 (domestic) or 617-801-6888 (international) and entering access code 99286370. The replay will be available from Wednesday, November 16, 2005 at 7:00 PM PT until Wednesday, November 23, 2005 at 11:59 PM PT. The replay will also be available as an archived audio file at http://www.micromuse.com/.

About Micromuse

Micromuse Inc. (Nasdaq: MUSE) is the leading provider of ultra-scalable, realtime business and service assurance software solutions. The Netcool® software suite provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC^DeltaCom, JPMorgan Chase, MCI, T-Mobile, and Verizon. Headquarters are located at 650 Townsend Street, Suite 475, San Francisco, Calif. 94103; (415) 568-9800. The Web site is at www.micromuse.com.

American Institute of Certified Public Accountants standard offers service providers a superior environment for outsourcing their back office operations

VICTOR, N.Y. (Nov. 15, 2005)—Info Directions, leading provider of hosted back-office operational support systems and billing software for the telecommunications industry, is pleased to announce that it has received its Statement on Auditing Standard (SAS) 70 Type II Report after an extensive external audit of the procedures and controls for its CostGuard.NET/XG Application Service Provider (ASP) operations. The audit was completed by accounting firm The Bonadio Group, Pittsford, N.Y.

Established by the American Institute of Certified Public Accountants (AICPA), SAS 70 is used by service organizations as a way to demonstrate to clients that they have adequate controls and safeguards in place when hosting or processing data. SAS 70 is also closely related to the Sarbanes-Oxley Act of 2002, making it a critical requirement for any company engaging a third-party to provide software applications and a technology environment to process financial or operational transactions.

SAS 70 is divided into two areas: Type I and Type II. The Type I Report reflects the auditor’s opinion on the fairness of the presentation of the service organization’s description of controls placed in operation and the suitability of the design of the controls to achieve the specified objectives. A Type II Report includes the information contained in a Type I Report, as well as the service auditor’s opinion on whether the specified controls were operating effectively during the period under review. Info Directions obtained its Type I Report in February of this year. Each quarter, repeat audits will be performed to verify that Info Directions’ ASP continues to meet AICPA’s standards.

“Achieving our SAS 70 Type II Report was a significant undertaking and we are pleased to be able to offer our clients what they need to secure greater accountability from their billing and operations activities and meet the requirements of the Sarbanes-Oxley Act of 2002,” said Patrick Talty, Vice President of Operations at Info Directions. “The SAS 70 audit process is extensive, and serves to ensure that Info Directions has implemented best practices that are measurable and repeatable. This provides the accountability needed at every level to maintain reliability in the network and protect client data. We are happy to provide this added level of assurance to our clients now and on an ongoing basis.”

About Info Directions, Inc.:
Info Directions is a software engineering company that designs, hosts and installs net-centric operational support, billing, rating, order management, workflow and selling solutions for the integrated communications service providers. Info Directions’ benchmark CostGuard® line of installed and ASP OSS/BSS products deliver convergent, web-enabled solutions to ICPs, wireless operators, ASPs, CLECs and ISPs offering local, long distance, wireless, VoIP, broadband, content, data, IP, ASP usage, utility, frame relay and xDSL services. The company also provides the Lexys Point of Sale™ product to wireless retailers throughout the U.S. and around the world. Info Directions is a Microsoft Gold Certified Partner, member of the GSM Association and a member of the MSDN ISV Program. To learn more about Info Directions, please call 1.888.924.4110 or visit www.infodirections.com.

Singapore’s SingTel Deploys Micromuse’s Netcool® Solutions for Assurance of Fixed Line and Mobile Service Delivery Infrastructure

Netcool® Solutions Deliver End-to-End Service Visibility via Executive-Level Realtime Dashboards

SAN FRANCISCO – Micromuse Inc. (Nasdaq: MUSE), the leading provider of ultra-scalable, realtime business and service assurance software, today announced that Singapore Telecommunications Limited (SingTel), has implemented the Netcool solution to deliver enhanced service assurance, visibility and service level metrics for its fixed line and mobile voice and data networks. SingTel has significant operations in Singapore and Australia as well as a further presence in 35 cities across 17 countries.

“SingTel continues to invest in our extensive communications infrastructure to ensure the delivery of consistent, reliable and quality service uptime to our customers,” said Mr. Hoh Wing Chee, SingTel’s Vice President of Network Operations. “The Netcool solution, which we are implementing for our new Integrated Network Operations Support System in Singapore, will enable us to view, assess and proactively manage our fixed and mobile network infrastructure as well as services from a single point of control. It will help improve our efficiency as we consolidate and automate our functions.”

Micromuse’s Netcool solutions provide an end-to-end service assurance, service quality management, and consolidated operations management platform across SingTel’s fixed line and mobile networks. Utilizing the Netcool solutions, SingTel’s operations staff can gain a centralized, realtime, web-enabled service level view of consumer and corporate services. This helps staff to monitor and manage the performance, availability and status of its service-delivery infrastructure and to quickly identify and prioritize infrastructure faults before they impact customer service or breach service level agreements.

NCS Communications Engineering Pte. Ltd. (NCSCE), the system integrator, and Fastwire, a Micromuse channel partner, delivered the design and implementation of SingTel’s network and systems management infrastructure to ensure the rapid implementation of the Netcool solutions and to deliver a management solution that provides SingTel with a scalable service assurance platform and earlier return on investment.

“Micromuse is pleased to be delivering strategic service assurance solutions to SingTel,” said Matthew Wee, South East Asia Regional Director for Micromuse. “Micromuse’s Netcool solutions enable timely, accurate and integrated service level views for large, complex IT infrastructures, helping the world’s largest service providers to provide enhanced customer care, product innovation and service quality.”

About SingTel
SingTel is Asia’s leading communications group with operations and investments around the world. Serving both the corporate and consumer markets, it is committed to bringing the best of global communications to customers in the Asia Pacific and beyond.

With significant operations in Singapore and Australia (through wholly-owned subsidiary SingTel Optus), the Group provides a comprehensive portfolio of services that include voice and data services over fixed, wireless and Internet platforms.

The Group also has major investments in Bangladesh, India, Indonesia, the Philippines and Thailand. Together with its regional partners, SingTel is Asia’s largest multi-market mobile operator, serving more than 71 million customers in seven markets.

SingTel employs more than 19,000 people worldwide and had a turnover of S$12.62 billion (US$7.65 billion) and net profit after tax of S$3.27 billion (US$1.98 billion) for the year ended 31 March 2005. More information can be found at www.singtel.com and www.optus.com.au.

About Fastwire

Fastwire is the solution architect of choice for Asia’s leading service providers. We are a systems integrator providing advanced technology solutions, specializing in the design, implementation and support of turnkey OSS and network solutions.

Fastwire’s consultants have attained the highest level certification in key technology areas. Whatever stage your business is at, Fastwire can help. Fastwire maximizes value to our customers through a unique consulting process which delivers a tailor made package to meet your specific requirements. From this Fastwire produces a turnkey solution that you know works.

Fastwire was established in 1998, with offices in Sydney (HQ), Melbourne, Canberra, New Zealand and Singapore. The website is www.fastwire.com.sg.

About Micromuse

Micromuse Inc. (Nasdaq: MUSE) is the leading provider of ultra-scalable, realtime business and service assurance software solutions. The Netcool® software suite provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC^DeltaCom, JPMorgan Chase, MCI, T-Mobile, and Verizon. Headquarters are located at 650 Townsend Street, San Francisco, Calif. 94103; (415) 568-9800. The Web site is at www.micromuse.com.

TTI Team Telecom International Ltd. (NASDAQ: TTIL) (‘the Company’), a global supplier of Operations Support Systems (OSS) and Business Support Systems (BSS) to communications service providers, announced its attendance at this year’s TMW (Nov. 8-10) in the Adams Mark Convention Center, Dallas TX. Visitors to booth #226 will learn how TTI Telecom helps its clients strengthen security, accelerate response times and reduce operational costs.

TTI Telecom will be answering questions regarding their latest line of innovative telecom OSS solutions and showing their industry proven fault and performance solutions. The TTI Telecom team will also discuss ways to leverage the power of convergent networks, and present live demonstrations of its modular Security, Provisioning and Mediation products.

TTI Telecom’s team will be on hand to discuss service providers’ challenges in protecting today’s network from internal and external security threats. TTI Telecom will also be highlighting the role of OSS in the prevention of both malicious and accidental damage to the network.

TTI Telecom is also participating in the TeleManagement World Catalyst Showcase MTOSI Triple Play demo. This Multi-Technology Operations Systems Interface catalyst demonstrates a solution for service providers looking to integrate selected OSS products from multiple vendors in a timely, vendor-independent manner. TTI will be showing a live demo of its MTOSI standard based API’s.

TTI Telecom’s live demonstrations of its Security, Activation and Mediation products will illustrate how these products improve activation success rates and service provisioning speeds, allow for proactive service assurance, and enable service providers to effectively manage both the network layer and the service layer in multi-domain networks. The TTI Telecom Team will be focusing on showing the following products:

SecureAccess
Manages, Inspects, Controls and Analyzes all users with direct network element access via a centralized secured AAA (Authentication, Authorization & Audit) solution providing complete control over anyone who deals with your network.

Activate
Automates network activation commands enabling zero touch provisioning with online monitoring and problems resolution. Real multi technology cross-domain support enabling immediate revenue generation and rapid ROI.

Mediation Studio
Simplify your network connectivity utilizing TTI’s flexible bi-directional mediation platform. Enabling libraries lifecycle management supporting a variety of protocols connecting to network elements and OS/EMS systems. Easy to use administration GUI and version management enables quicker and uncomplicated integration.

Martin Group, a leading software, business services, and engineering provider for the telecommunications industry, today announced that PrairieWave Communications deployed Martin Group’s Business Support System (BSS), OMNIAâ„¢, and Operations Support System (OSS), OASIS, to support all lines of business and all customers with a pre-integrated, end-to-end solution. OMNIA and OASIS allow PrairieWave to go to market with competitive offerings that will be supported throughout total operations. PrairieWave is now able to automate provisioning for services (previously done manually) integrated with billing, customer care, and plant management. [Read more…]

Martin Group, the nationwide leader of Software, Business Services, and Engineering for communications providers, today announced that Globalcom, Inc., a large Competitive Local Exchange Carrier (CLEC) based in Chicago, IL, will leverage Martin Group expertise in order to maximize carrier access revenue. Established in 1993, Globalcom quickly became one of the nation’s fastest growing privately held telephone companies, serving thousands of customers and competing with telecom industry giants in the Chicago metropolitan area. [Read more…]

Polycom®, Inc. (NASDAQ: PLCM), a worldwide leader in the convergence of interactive voice, video and data communications, today announced the newest members of its industry-leading SoundStation® voice communications family, the SoundStation Premier® 500D and the SoundStation Premier Polycom 550d. Both products have a licensed Time Compression Multiplexing (TCM) interface enabling direct-wall connectivity to any Meridian 1 PBX from Nortel Networks, providing customers with simple digital connectivity for full-duplex, two-way communications, as well as connectivity for multipoint voiceconferencing capability through the Meridian 1.  [Read more…]