At TelecomNEXT 2006, DataLinx, a leader in providing Billing and Operation Support Systems focused on Customer Relationship Management, Service Assurance, Provisioning and Mobile WorkForce Management software, announced that is has entered into a marketing agreement with Itronix, A General Dynamics Company and leading provider of rugged, wireless computing devices for mobile work forces. The two companies together will bring innovative Mobile Service Delivery solutions which address the competitive challenges faced by Telecom, Cable and Utility providers. DataLinx will give demonstrations of their Push2Test Service Assurance and MAST WorkForce Management software tools on Itronix rugged computing solutions at TelecomNEXT, March 21-22, at the Mandalay Bay Resort and Convention Center in Las Vegas.
The Itronix and DataLinx offering includes an integrated hardware and software solution which will effectively analyze and diagnose home network configurations and related fault isolation, and provide real-time work and task assignments and tracking. Together the two companies are committed to bringing innovative solutions that simplify management of field operations at a significantly lower cost while delivering enhanced customer service and satisfaction.
“We’ve worked with Itronix for the past several years and combining our efforts now is designed to maximize the value we can deliver to our customers in the areas of rugged computing, WorkForce Management and Service Assurance,” said Tony Amato, Vice President of Business Development. “Because of their robust construction and world-class wireless integration, the Itronix rugged, wireless computing devices along with our mobile work force and service assurance software tools, deliver an easy-to-use, time-saving solution for streamlining processes and minimizing installations and troubleshooting calls, for today’s and tomorrow’s service technician.”
“Itronix enables seamless implementation of core to edge computing across the enterprise,” said Brian Yurkiw, vice president of Communications Markets for Itronix. “The collaborative solution will enable service technicians to further streamline service calls and efficiently manage time by having real time wireless access to the data needed to complete the job and communicate back to the Dispatch Center with ease.”
The Itronix/DataLinx solutions are immediately available and provide added functionality for today’s mobile environment and the ability to easily scale and customize as clients’ needs change.
About DataLinx
DataLinx delivers best in class consulting, technology and services that address critical business and operations challenges faced by service providers. The DataLinx proven methodology and field-tested experience assists service providers in the planning, development, implementation and support of efficient and scalable OSS capabilities. DataLinx professional services enable service providers to rapidly deploy new broadband services, efficiently manage mobile work forces, minimize customer churn and maintenance costs, streamline back office systems, and achieve maximum ROI on projects. DataLinx enables what’s next in service delivery, network architecture and service offerings. With corporate headquarters located in Tarrytown, NY, DataLinx has additional offices located in Florida, Maryland, Ohio, Texas, Virginia, and Canada. For further information visit DataLinx at www.datalinx.net.
About Itronix
A world-class developer of wireless, rugged computing solutions for mobile workers, Itronix has been a General Dynamics company since September 2005. Itronix distinguishes itself in the market through its expertise in wireless integration and end-to-end implementation and support services. Itronix has a full range of wireless field computing systems, from handhelds to notebooks to tablet PCs and also offers a comprehensive range of other computing technologies for both government and commercial applications. Itronix serves mobile workers in markets such as commercial field services, communications, utilities, transportation, public safety and government and military. Itronix is based in Spokane, Washington, with European operations, Itronix Ltd., in Coventry, U.K. Additional information is available on Itronix’s web site at www.itronix.com.