Remote connectivity and customer care solutions provider, LogMeIn (www.LogMeIn.com) will be showcasing their products at Customer Experience Management World Summit 2012 which will be held from 27 to 28 September 2012 in Singapore. [Read more…]

Enghouse Interactive, developer of the most comprehensive portfolio of interaction management solutions, announced recently the availability of version 4.3 of the CallRex Quality Management Suite. Designed for businesses seeking affordable quality assurance solutions for their IP telephony, version 4.3 includes a new reporting infrastructure, enhanced archiving functionality, cradle-to-grave interaction capture, Active Directory integration, and new support for Microsoft’s Hyper-V virtualization server. [Read more…]

Partnering is a more strategic approach to growth for telecoms wholesalers than the alternatives of in-house development or mergers and acquisition, according to global analyst firm Ovum. It enables carriers to broaden their service portfolios, increase network reach, and respond more quickly to changing customer requirements. [Read more…]

Bharti Airtel, a leading global telecommunications company with operations in 20 countries across Asia and Africa, recently announced the launch of its Cloud Enablement Platform (CLEP) based on the HP Aggregation Platform for SaaS (AP4SaaS). The Company will offer hosted SaaS and IaaS applications to the small and large enterprises on a pay as you go model.
Initially, Airtel will offer solutions like ERP, accounting packages, storage and compute on the Airtel CLEP Platform. Going forward the company will introduce diverse SaaS applications on the same platform especially for SMB customers, thereby helping them to meet the ever evolving business demands. [Read more…]

HP recently announced that Verizon, Vodafone and Mobile TeleSystems OJSC (MTS)—three of the world’s market-leading providers of wireless and wireline communications—have signed new technology agreements for the supply and delivery of industry standard servers. [Read more…]

Astellia, a provider of monitoring solutions for the optimization of mobile network QoS and QoE, was named by Austria’s fastest growing mobile operator Hutchison 3G (H3G) as a unique supplier for its E2E mobile broadband network monitoring and optimization. [Read more…]

HP Enterprise Services has announced that SOFTBANK MOBILE Corporation has used an HP online storefront solution to offer its more than 29 million customers in Japan a fast, easy way to shop for, download and manage wireless services and entertainment content. [Read more…]

Alfa, the first Lebanese mobile operator managed by Orascom Telecom, and Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS, announce the signature of a partnership agreement which will see Astellia expanding its existing solution footprint for Alfa to deliver a complete vendor-independent 3G+ monitoring solution which will highlight the quality experience of Alfa’s subscribers, and offer major enhancements on network capabilities. [Read more…]

Mobile VAS Forum is the only event focused on VAS & Messaging experiences that brings together the key players of the mobile industry to discuss the most effective strategies to increase revenue for mobile operators. This summit combines educative content and real life experiences, assessing the state of the industry and identifying new areas of growth with an occasion for one to one interaction and networking. The high-level networking summit Mobile VAS Forum 2012 will discuss the critical steps to move forward industry. Its agenda is based on service deployment, mobile content, corporate applications, multimedia services, entertainment, games, mobile payments, mobile communities and marketing.