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The Customer Experience Tops the Agenda at Broadband MEA 2013

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Broadband leaders from across the Middle East and Africa region will gather in Dubai this March for Broadband MEA, the largest and most prestigious broadband event in the Middle East and Africa. The region’s most senior executives from leading companies including Etisalat, STC, Zain, Mobily, Google, Batelco and many more will gather to discuss the successes, challenges and future opportunities with providing broadband services in their respective markets. [Read more…]

Innovation in Eurasia’s Changing Digital Ecosystem

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Eurasia Com Conference and Exhibition is taking place at the Swissôtel The Bosphorus, in Istanbul on 26-27 of March 2013.
Eurasia Com is the region’s leading digital event and attracts over 450+ telecommunications professionals to network and do business. Hear from 40+ visionary speakers delivering you the latest business knowledge, co-located with an exhibition featuring world class vendors showcasing the technology of tomorrow. [Read more…]

Mobile Payments & NFC World Summit 2013

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Mobile Payments & NFC World Summit 2013
Encompassing:
– Mobile Payments & Mobile Wallets
– NFC Technologies
– Mobile Money Transfer & Mobile Remittance
– Mobile Banking
– Banking the Unbanked & Microfinance Services

– Profiting from Mobile Payments Services through Strategic Partnership & Alliances

Conference: 18-19 April 2013
Eaton Smart Hotel, Hong Kong

Mobile Payments & NFC World Summit 2013 will draw together highly-regarded speakers representing the mobile network operators, banks, money transfer providers, mobile transfer networks, mWallets, retailers, public transit providers, ‘interoperability hubs’, handset manufacturers, technology and equipment providers to share their latest efforts in launching mobile payments services and the key challenges facing them. [Read more…]

Alestra Selects NetCracker BSS Solution

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Alestra has chosen its BSS solution to meet evolving billing requirements, streamline operations, and support the launch of next-generation services. The company has selected NetCracker to enhance its BSS in order to streamline its current billing operations and support the launch of next-generation services. [Read more…]

Visionaries Discuss the Digital Services Future at TM Forum’s Middle East Summit

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As service providers in the Middle East compete with over-the-top players to offer revenue-generating digital services to their customers, TM Forum is set to host its Middle East Summit 2013 that showcases a must-see line-up of over 35 digital services experts, including eight C-Level executives from Ajman Bank, Etisalat, Expresso Telecom, Mobily, Nawras, Qatar National Broadband Network, Wataniya Telecom Kuwait and VIVA Kuwait Telecommunications Company at Grosvenor House, Dubai, U.A.E, Feb. 4-5, 2013. [Read more…]

Orange Launches Orange Horizons

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Orange has launched a new subsidiary called Orange Horizons that aims to seek out new business opportunities in countries where the Group is not already present as a mass-market telecommunications provider. These projects, which will leverage the global reputation of the Orange brand and existing Group assets, aim to provide a new source of revenue for the Group and improve customer loyalty across its footprint without the need for significant investment. Such projects could include the launch of online stores selling telecoms-related equipment or airtime; the introduction of flexible travel solutions; or the launch of a virtual mobile operator (MVNO) activity. [Read more…]

Telefonica Extends Revenue Intelligence E-Learning Training Program with cVidya Education Center

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Telefonica has extended their Revenue Intelligence E-Learning Training by purchasing 70 new seats in cVidya’s Advanced Revenue Assurance course. This comes after their previous order of 100 seats for the Associate Revenue Assurance course. cVidya’s courses each consist of more than thirty hours of video lectures from various cVidya experts. The courses are designed to allow trainees to take the classes on their own time and students are awarded a certificate from cVidya for passing the course. [Read more…]

Wolfgang Kroh Appointed New CEO of Orga Systems GmbH

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Wolfgang Kroh has been appointed the new Chief Executive Officer of Orga Systems GmbH, Germany, a leading software systems vendor with an international customer base in telecommunications. Wolfgang Kroh succeeds Ramez Younan who decided to leave the company in order to pursue other interests after having successfully developed the company over the past three years driving healthy growth, global customer and territory expansion, entrance into new strategic industries, and expanding Orga Systems offerings making it one of the leading globally recognized billing and customer experience players. The Executive Board of Orga Systems consists of Wolfgang Kroh and Johannes Nussbickel (CFO) who joined the Company in 2011. [Read more…]

Orange and Baidu Partner exclusively on Enhanced Mobile Browser

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Orange has signed a strategic partnership – on an exclusive basis – with Baidu, the Chinese internet company, to develop a co-branded internet browser for smartphone customers in Africa, the Middle East and Asia (AMEA). The partnership marks the first time Baidu has signed such an agreement with a global operator, and supports Orange and Baidu’s aim to make the mobile web available for all in emerging markets. [Read more…]

Astellia Increasing Footprint with Zain Jordan

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Astellia, a provider of monitoring solutions for the optimization of mobile network QoS and QoE, recently told OSS News Review about the delivery of its 3G monitoring solution to Zain Jordan, part of the Zain Group and the leading mobile operator in the Middle East. [Read more…]

VOSS Transaction Volumes Top 70 Million

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VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of unified communications and collaboration services, announced that, to date, the VOSS technology has now carried out over 70 million system activity transactions for VOSS customers, and the number is rising fast. [Read more…]

Orange Armenia Enhances Customer Care Effectiveness by 20 Pct Thanks to Astellia

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Orange Armenia confirmed today that it managed to enhance its customer care effectiveness by 20% over the last year following the use of Astellia’s E2E monitoring solution, deployed in March 2011. Astellia’s non-intrusive probe-based monitoring system presents a complete end-to-end picture of Orange Armenia‘s customer activity and troubleshooting capabilities across multiple bearers. [Read more…]

Sprint Chooses Airbiquity as Tech Provider for Sprint Velocity

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Sprint, a market leader in engineering and deploying innovative wireless communications services, has been chosen by Airbiquity to be the technology provider for its Sprint Velocity global connected vehicle solution. Airbiquity is a global leader in wireless connected vehicle services. The two companies have reached an agreement to use the Airbiquity Choreo service delivery platform within the Sprint Velocity solution for vehicle manufacturers. [Read more…]

Digicel Haiti Renews Contract with Astellia

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Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS and QoE, renews its commitment to the Digicel Group by empowering them with the means to provide a quality mobile broadband service to all of its 4 million Haitian subscribers. Digicel Haiti is the biggest mobile operator in Haiti and contributes significantly to the economic development of the country. [Read more…]