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Convergys to Manage Billing Operations for VIBO Telecom

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Convergys Corporation (NYSE:CVG), a leader in customer care, human resources, and billing services, has announced that it has signed a 5-year professional services outsourcing contract with VIBO Telecom, Taiwan’s leading 3G mobile operator, to manage VIBO’s back office operations.

“We selected Convergys because of its operational expertise in managing and operating complex customer care and billing environments to achieve optimal performance,” said David Wang, VIBO’s CEO.

Under this new contract, Convergys will continue to manage all aspects of VIBO’s customer care and billing systems, extending a contract first signed in 2005. As part of the 2005 agreement, Convergys implemented and integrated its Infinys [tm] rating and billing and mediation software with VIBO’s third party CRM, activation, provisioning, and partner management platforms. Infinys is the leading convergent BSS (Business Support System) software for enabling fast rollout of convergent bundles and new IP-based and Convergent Pre-/Post-pay services. [Read more…]

Iusacell Selects Openet for Charging and Rating Solution

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Openet Telecom (“Openet”), a leading provider of active mediation, charging and rating solutions, today announced that Grupo Iusacell (“Iusacell”), a leading mobile services provider in Mexico, selected Openet to deliver charging and rating capabilities for all of the carrier’s pre- and post-paid data service offerings. “Iusacell’s strategic approach is to focus on mobile data products and services. With third generation CDMA network and EVDO, Iusacell offers innovative mobile telephony and data services which place the company as a leading edge technology operator” said Eduardo Kuri, COO of Iusacell.

“This recent win with Iusacell demonstrates Openet’s ability to meet evolving Operator requirements and facilitate the provision of new mobile services” said Apollo Guy, VP Sales Americas, “Openet was chosen as the best technical solution in the market with the most experience with other major customers in this emerging area where wireless service providers wish to maximize their data services ARPU and give their customers more choices in accessing and paying for data services.” Openet’s new deployment at Iusacell is one of several FusionWorks™ ActiveCharge and ActiveRate installations in North America.

Iusacell selected the Openet FusionWorksâ„¢ products for their performance, availability, and scalability while working in converged deployments and integrating with existing network or billing infrastructure. The Openet solution will enable Iusacell to improve data services delivery with flexible pricing models to meet their subscribers’ needs. [Read more…]

cVidya Networks Appoints Ronen Tanami as COO

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cVidya Networks, a global leader of Telecom Data Integrity and Revenue Assurance Systems, announced today that Ronen Tanami is joining the company as COO. As part of cVidya’s management team, Ronen will consolidate the product definition, development and delivery processes into a synergetic integrated framework.

Drawing on his vast experience in working with tier-1 operators, Ronen will ensure that cVidya maintains a high level of efficiency both in the growing number of deployment projects at customer sites as well as in developing the product, MoneyMap®. Ronen will be responsible for ensuring cVidya customers are achieving the highest level of satisfaction with cVidya both through ongoing project deployment and support services. [Read more…]

iGR Report Ranks ACE-COMM a Leading Developer of Parental Controls for the Youth Mobile Market

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ACE*COMM Corporation (NASDAQ:ACEC), a provider of advanced OSS, value-added services, and network business intelligence solutions, today announced that an independent research report by iGR – “Mobile Phones, Children and Parental Controls”, August 2006 – has ranked ACE*COMM’s Parent Patrol(TM) as a leader in the parental controls marketplace. iGR is a market strategy consultancy focused on the wireless and mobile communications industry.

“From conversations with multiple mobile operators, we understand that the need to provide a solution that incorporates parental controls is one of the most pressing product strategies for wireless service providers today,” said Iain Gillott, wireless analyst at iGR and acknowledged mobile industry authority. “Our data clearly shows that there is a significant untapped mobile market with children, but the mobile operators must be responsible in addressing this opportunity. In the competitive wireless marketplace, operators need to provide the appropriate parental protection and management capabilities in order to responsibly target younger subscribers with parents’ blessings.”

According to the iGR report, “ACE*COMM, a leader in the parental control industry, is offering Parent Patrol and is a good example of a network-based product that has met with wide acceptance and a high level of interest from the mobile operators.” [Read more…]

TTI Telecom Reports Second Quarter 2006 Financial Results

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TTI Team Telecom International Ltd. (NASDAQ: TTIL), (“TTI Telecom”), a global supplier of Operations Support Systems (OSS) to communications service providers, today announced results for its fiscal second quarter ended June 30, 2006. Total revenues for the second quarter were $12.6 million, an increase of 24% as compared to $10.2 million for the second quarter of 2005. Operating income for the quarter was $0.2 million, compared with an operating loss of $2.3 million for the same quarter of 2005, and net income was $0.2 million, or $0.01 per diluted share, versus a net loss of $2.3 million, or $0.20 per diluted share, in the same quarter last year. TTI Telecom ended the quarter with approximately $36.5 million in cash and liquid investments. [Read more…]

Convergys’ Expertise in Employee Training Recognized by Training Industry

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Convergys Corporation (NYSE: CVG), a leader in providing customer care, human resources, and billing services, has been named to TrainingOutsourcing.com’s annual listing of the “Top 20 Companies in the Training Outsourcing Industry.”

“Convergys continues to be recognized on our list because Convergys plays a leadership role in shaping the BPO training landscape and the improvement of human capital,” said Doug Harward, CEO and Founder of TrainingOutsourcing.com.

Convergys has appeared on the list each year since its inception three years ago. The Top 20 List has become the most accessed resource used by training buyers to identify the leaders in the industry. [Read more…]

Convergys to Present at Citigroup’s 13th Annual Global Technology Conference

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Convergys Corporation (NYSE: CVG), a leader in customer care, human resources, and billing services, announced today that its Chairman and Chief Executive Officer, Jim Orr, and its Chief Financial Officer, Earl Shanks, will be presenting at Citigroup’s 13th Annual Global Technology Conference in New York. The Convergys presentation is scheduled for Wednesday, September 6, at 10:25 A.M., Eastern Daylight Time. [Read more…]

NTG Clarity Networks Announces Second Quarter 2006 Results

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NTG Clarity Networks Inc., (TSX VENTURE: NCI) the supplier of NTS, a world leading OSS (operation support system) product that enables telecom and network operators to manage their networks and assets, reduce time to market for new products and increase profitability, has recently announced second quarter 2006 revenues of $1,412,036, a decrease of four percent from the same period last year (All amounts are reported in Canadian dollars). [Read more…]

Comverse To Acquire Netonomy

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Comverse, a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT), and the world’s leading supplier of software and systems enabling network-based multimedia enhanced communication and billing services, has announced that it has signed an agreement to acquire privately-held Netonomy for approximately $19 million in cash.

Raz Alon, interim CEO of Comverse Technology, said, “This acquisition is in line with our strategic efforts to continually enhance Comverse’s Total Communication Product Portfolio’s ability to generate revenues, strengthen customer loyalty and improve operational efficiency for communication service providers.”

Netonomy, a leader in customer self-service, bill analysis and point of sale (POS) solutions, extends Comverse’s portfolio of real-time billing and customer management solutions for communication service providers by adding additional tools to increase efficiency and enhance the end-customer experience. [Read more…]

Highdeal Achieves Certified for SAP NetWeaver Status

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Highdeal has recently announced that the Highdeal Transactive(R) software solution has been successfully integrated with the SAP NetWeaver(R) platform and awarded the “Certified for SAP NetWeaver(R)” logo. The “Certified for SAP NetWeaver” status ensures the interoperability of Highdeal Transactive’s pricing and electronic transaction management software with the SAP application suite. [Read more…]

Convergys President COO David F. Dougherty Elected to the Board of Directors

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Convergys Corporation (NYSE: CVG), a provider of customer care, human resources, and billing services, has announced that David F. Dougherty, its President and Chief Operating Officer, has been elected to its Board of Directors.

Dougherty, a 16-year veteran of the company, was appointed to his current position in September 2005. He is responsible for all Convergys’ businesses including customer care, human resources, and billing services, for accelerating the growth of the company, and for coordinating the strategies of the various business units to leverage their strengths and integrated solutions. He reports to James F. Orr, Convergys’ Chairman and Chief Executive Officer. [Read more…]

ACE*COMM Adds Three New NetPlus Customers

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ACE*COMM Corporation (NASDAQ: ACEC), a provider of advanced OSS, value-added services, and network business intelligence solutions, has added three new North American customers in the municipal and federal government sectors for its NetPlus(R) enterprise OSS and telemanagement product suite. In total, these contracts represent an initial value of approximately US$800 thousand. [Read more…]

freenet selects cVidya Networks’ Revenue Assurance Solution

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cVidya Networks, a provider of Telecom Data Integrity and Revenue Assurance Systems, has announced that freenet.de AG (www.freenet.de), one of the leading internet and telecommunication companies in Germany, has selected cVidya Networks’ revenue assurance (RA) solution, Money Map®. freenet will implement Money Map® as well as their professional services to enhance their internal revenue assurance capabilities.

“freenet is experienced in working to prevent revenue leakage in our organization, so we knew that we needed an RA solution and support services that met our high standards. cVidya Networks’ successful track record at implementing MoneyMap® at major telecom operators, alongside their high quality staff and impressive professional services, made them a clear choice for freenet,” said Stephan A. Esch, CTO of freenet.de AG.

Although freenet has experience with internal revenue assurance, they chose cVidya Networks because of the flexibility of their flagship product, MoneyMap®, which automates revenue assurance and reveals large revenue leakages. While this contract represents the first phase of the agreement between freenet and cVidya Networks, future phases of the deal will cover additional services beyond ADSL. This agreement extends cVidya Networks’ presence throughout Europe. [Read more…]

Brasil Telecom Signs Contract with Convergys for Convergent Billing

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Convergys Corporation (NYSE: CVG), a provider of customer care, human resources, and billing services, has announced a new five-year contract with Brasil Telecom S.A. (NYSE: BTM) to expand the use of Convergys’ Infinys [tm] software to support Brasil Telecom’s wireless, wireline, data, and Internet services. Since 2002, Infinys, the leading convergent BSS software, has supported Brasil Telecom’s fixed telephony customers and, as of 2003, its wireless subscribers.

“As part of the new agreement, Convergys will provide consulting and professional services for software customization and implementation of the solution across Brasil Telecom’s lines of business,” said Dante Nardell Junior, Brasil Telecom CTO.

Brasil Telecom is one of the largest telecommunications companies in South America. The operator has over 10.8 million fixed lines installed, reaches over 2.2 million customers in mobile telephone services, and has the second largest broadband base in South America. [Read more…]

Minacom Receives 2006 Frost and Sullivan Emerging Company Award

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Frost & Sullivan analysts have selected Minacom as the recipient of the 2006 Emerging Company Award. This award reflects the company’s leadership, expertise, and innovative solutions addressing the VoIP Monitoring market.

“Minacom has steadily built a solid foundation of tier-1 telecom and cable customers, having increased its customer-base six-fold over the past three years. Among its clients are some of the most prestigious companies in the communications industry, including at&t, Comcast, France Telecom, Liberty Global, and BellSouth.” commented Frost and Sullivan Industry Manager & Analyst, Jessy Cavazos, adding, “One of Minacom’s key competitive factors is the high return on investment (ROI) of its solutions, enabled by a heavy use of automation and a low footprint in the network. Minacom’s solutions pose little installation difficulties and are recognized for quality and a unique, personalized support program known as DirectCare.”

The 2006 Emerging Company Award is presented each year to a company demonstrating excellence within its industry. Analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary and technology research in order to identify best practices; key evaluation criteria include superior market growth, exceptional customer service, an effective promotional strategy, and unique product technology with a high market potential. [Read more…]

NetCracker’s Sanjay Mewada to Appear on Telephony Magazine’s Website

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NetCracker Technology has announced that Sanjay Mewada, Vice President of Strategy for the company, will be appearing as a regular on the “Ask the Experts” section on the Telephony magazine website. Sanjay will be the “OSS Expert” tackling such relevant subjects as next generation converged services, triple play, and telecom business transformation. NetCracker Technology is a leading solutions provider focused on enabling operators around the world to rapidly deliver and effectively manage convergent and content-rich offerings. [Read more…]

LHS and Technology Partners Partner to Deliver Convergent Billing and Customer Care

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LHS, a provider of telecommunications and billing software, has announced that it has formed a systems integration partnership with Technology Partners to provide Consultancy and integration services based around LHS’ best-in-class billing and customer care system, BSCS iX.

“Regional Network Operators are undergoing a new reality, de-regulations, second or third licenses, and the desire to offer unique customer benefits and differentiated services such as Convergence, ” says Omar Barzanji, President and CEO, Technology Partners. “We believe that the partnership of LHS and Technology Partners will allow them to do just that. LHS are making a big impact in the regional market and we are proud to be associated with the industry leader and a global market innovator.”

Together LHS and Technology Partners will focus on the delivery of LHS’ products to regional service providers. In addition, Technology Partners will create a training academy that will offer the market operational expertise and an advanced workshop-type environment designed to further empower the LHS customer base in terms of functionality and flexibility. [Read more…]

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Amdocs Completes Acquisition of Cramer Systems

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Amdocs (NYSE: DOX) , a provider of software and services to enable integrated customer management and the intentional customer experience(TM), today announced that it completed the acquisition of Cramer Systems Group Ltd. (Cramer), a leading provider of operations support systems (OSS). Amdocs acquired all of Cramer’s shares of capital stock for approximately $375 million in cash, net of cash on hand, subject to post-closing adjustments.

“Customer feedback to Amdocs and Cramer joining forces has been overwhelmingly positive,” said Dov Baharav, chief executive officer of Amdocs Management Limited. “Service providers recognize that the combined Amdocs- Cramer solution of modular products, tailored consulting services and industry expertise will support providers seeking to reduce time to market for new services and lower the total cost of ownership of their OSS infrastructure as they take advantage of next generation networks.”

The acquisition propels Amdocs into leadership in the growing OSS space. Amdocs is now unique in its ability to support OSS transformation, and can help lower the risks and costs associated with these large-scale projects. The combined Amdocs-Cramer solution is also unique in its combination of OSS and business support systems (BSS), delivering complete visibility of the customer, the network and the service. This will help service providers transition from legacy to next generation networks and systems, and rapidly launch new converged services that quickly turn network investment into service revenue. [Read more…]

Sonus Networks Delivers Enhanced Billing Support for Next-Generation Networks

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Sonus Networks, Inc. (Nasdaq: SONS), a supplier of service provider Voice over IP (VoIP) infrastructure solutions, has announced the latest release of its carrier class billing platform, enabling network operators to further streamline the integration of next generation applications with existing Operational Support Systems (OSS). By leveraging the Sonus Insight Management System(TM), service providers can support the rapid integration of new multimedia services into existing billing platforms. Sonus’ billing mediation solution, the DataStream Integrator (DSI), effectively mediates and correlates billing records, whether generated from Sonus-based platforms or from third party application platforms, and incorporates the information into traditional as well as next generation billing systems. [Read more…]

TTI Telecom to Announce Second Quarter 2006 Financial Results

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TTI Team Telecom International Ltd. (NASDAQ: TTIL), a global supplier of Operations Support Systems (OSS) to communications service providers, will announce its second quarter 2006 financial results before market open on Thursday, August 24th and hold a conference call the same day at 9:00 a.m. ET (6 a.m. PT). The call will be webcast by Thomson and can be accessed at TTI Telecom’s web site at www.tti-telecom.com. [Read more…]