UCN, Inc. (OTC Bulletin Board: UCNN – News), a provider of on-demand contact handling software and business telecommunication services delivered over the UCN national VoIP network, today announced a partnership with MetTel (Metropolitan Telecommunications), a competitive local exchange carrier (CLEC) based in New York City. Under the terms of the signed agreement, the two companies will interconnect their respective networks, enabling MetTel to sell UCN’s inContact(TM) application services into its customer base. [Read more…]
VIBO Deploys Comverse InSight for 3G Network
Comverse, a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT), and the world’s leading supplier of software systems enabling network-based multimedia enhanced communication and billing services, has announced that VIBO Telecom, Taiwan’s newest operator, deployed Comverse’s InSightâ„¢ Open Services Environment and advanced messaging services for its new 3G network in Taiwan. [Read more…]
FTS Creates Business Control Layer Sector in OSS BSS Industry
FTS (LSE: FTS), a global provider of Billing and CRM solutions for Communications Service Providers (CSPs), has created a radical new sector of telecom OSS/BSS – the Business Control Layer. Business Control Layer technology has far-reaching implications upon service providers’ ability to increase revenue and improve customer service.
The Business Control Layer is a software layer in a service provider’s infrastructure residing between the network/OSS and the BSS. The Business Control Layer simultaneously connects to any network infrastructure and includes service management elements from the billing system coupled with real-time charging and network management elements. The technology can dynamically adapt network or service behaviour, at the customer level, in order to increase service providers’ revenue and improve customer experience. This works by capturing customer interaction events in real-time and responding in real-time based on a pre-configured set of business policies or actions, such as sending the subscriber a message, provisioning a network element, balance management or rating. [Read more…]
ACN Goes Live with MaxBill’s Customer Care and Billing Platform
ACN, one of the world’s leading direct sellers of telecommunications services, and MaxBill, a market leader in providing comprehensive, financial customer management and billing solutions, has announced the successful deployment of MaxBill’s End-to-End Customer Care and Billing platform, providing ACN with enhanced customer service and network marketing capabilities for its New Zealand market. [Read more…]
Openet and Promon Announce Partnership in South America
Openet Telecom, a leading provider of active mediation, charging and rating solutions, has announced a partnership with Promon, the largest network integration company in Brazil by the International Data Group (IDG), for the distribution of Openet’s revenue generating solutions to wireless, wireline, and cable operators in Central and Latin America.
“Openet is delighted with to have a Promon partnership in place,” said Apollo Guy, VP of Sales and Alliances, Americas, at Openet. “Openet is committed to extending its North American market leadership into Central and Latin America. Promon’s proven track record with operators in the region combined with Openet’s industry-leading products and solutions will accelerate our shared objectives,” said Guy.
Promon’s domain expertise and strength in the Latin and Central America markets provides telecommunications operators with a local presence for integration, deployment, and operational support for the full breadth of Openet’s solutions. [Read more…]
Amdocs Signs Contract with Vodafone Netherlands
Vodafone Netherlands, one of the largest mobile providers in the Netherlands, and Amdocs (NYSE: DOX – News), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), has announced that Vodafone Netherlands has signed a five-year managed services agreement with Amdocs. Amdocs will assume responsibility for Vodafone Netherlands wholesale and retail billing, provisioning and partner settlement operations. This will allow Vodafone Netherlands to increase its focus on addressing customer needs and on service innovation, while achieving operational cost efficiencies. [Read more…]
IBM Benchmarks Intec Convergent Billing
Intec Telecom Systems and IBM have completed a performance benchmark of Intec Convergent Billing v6, the latest version of the market-leading customer care and billing system, on IBM System p5 servers, demonstrating the capability to handle a sustained throughput equivalent to the needs of a customer base of 60 million pre-paid subscribers. The benchmark was based on a current customer implementation and reflected realistic operating conditions and data.
Intec Convergent Billing v6 is designed to offer scalable, leading-edge performance for any combination of payment method and communications technology, including pre- and post-paid, fixed, wireless, and next-generation services, for operators and service providers of all types and sizes. [Read more…]
Unity Media Extends C-COR Deployment in Germany
C-COR Incorporated (NASDAQ: CCBL) today announced that Unity Media, parent company of cable network operators ish and iesy, is expanding the deployment of C-COR’s CableEdge® solution into the Hessen region of Germany. Unity Media operates the largest interconnected cable network in Europe with more than 5.1 million households. CableEdge is an intelligent network management and planning software that collects and analyzes network traffic and performance data from cable modems, cable modem termination systems, and other DOCSIS®-compliant devices (such as HDTV and set-top boxes) to derive benchmarks for network service quality and provide expert recommendations to improve service levels. [Read more…]
Subex Azure and T-Mobile OUtline Revenue Assurance Strategies at Conference
Gary Fujinami, Senior Direct, Professional Service at Subex Azure and Scott Cranston, Senior Manager of Revenue Assurance, T-Mobile, is presenting a case study during the “Taking Revenue Assurance to the Next Level” session at the TeleStrategies Revenue Management conference, being held in Phoenix Arizona today, September 28, 2006. The practice of revenue assurance has evolved and matured significantly during the past decade. [Read more…]
InformationWeek Ranks Convergys in Top 100 for Innovative Use of Technology
Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services announced today its selection to the top 100 on the InformationWeek 500 list of innovators worldwide. InformationWeek recognized Convergys for its innovative development of its state-of-art Natural Language Understanding applications, which offer open-ended or conversational user interfaces for speech based customer care applications. [Read more…]
Interactive Enterprise Partners with Wave7 Optics
Interactive Enterprise Limited (IE) announced today that it has partnered with Wave7 Optics Inc., a leading supplier of fiber-to-the-home or -premises (FTTH/FTTP) equipment for residential and business services, to deliver an automated, end-to-end management and provisioning system for all operators of FTTH/FTTP networks.
Under the partnership, the companies will provide FTTP service providers with an integrated solution where IE’s automated provisioning and management system, Conexonâ„¢, will interoperate with Wave7 Optics’ Last Mile Link TM (LML) FTTP platform. This integrated solution will enable service providers to rapidly provision and manage “triple-play†broadband services including high-speed data, voice and video over FTTP networks in conjunction with the service provider’s existing OSS and BSS platforms. [Read more…]
PrismTech Provides Anritsu with OpenFusion Middleware for Next-Generation Telecommunications Systems
PrismTech, a leading provider of productivity tools and middleware, has announced that it is supplying its OpenFusion® e*ORB™ middleware solution to Anritsu Instruments Company, a subsidiary of Anritsu Corporation, a global provider of operational support and measurement solutions for next-generation telecommunications systems.
“We selected OpenFusion middleware for its ease of configuration and overall performance,†said Gregory Soule, director R&D at Anritsu Instruments. “PrismTech’s CORBA® middleware solution is flexible and robust enough to support all of our application requirements.â€
OpenFusion e*ORB, PrismTech’s flagship embedded product in its family of CORBA-based middleware solutions, is specifically designed for use in low profile, resource-constrained environments. Available in C and C++, it features an open and configurable architecture, offering high performance and extremely efficient use of system resources. OpenFusion e*ORB is the first ORB to offer an interoperable solution across GPP, DSP and FPGA processor types. [Read more…]
Streaming21 Delivers Application for Lung Hwa IPTV Services
Streaming21, the world’s leader in broadcast-quality streaming solutions, has announced that it has successfully delivered Asia’s most popular entertainment, Karaoke On Demand (KOD), for Lung Hwa Electronics. Lung Hwa (TAIEX: 2424) is one of the leading 3C manufacturers in Taiwan, with over 30 years of technology innovations. This joint-developed KOD service will be the world’s first KOD service that offers full-screen TV playback with unique “interactive” karaoke features over open networks. In contrast to other commercial KOD deployments around the world, which rely on expensive managed networks, Streaming21’s ground-breaking solution works over the Internet and is available to subscribers from any domestic ISP. [Read more…]
Comptel Showcases Live Triple-Play Provisioning and Mediation Solutions
Comptel Corporation (OMX Helsinki: CTL1V), a leading Operational Support System (OSS) software vendor for convergent mediation, charging, provisioning and network inventory, announced today that its provisioning and mediation solutions feature in a fully functional live Triple-Play environment at the Triple-Play Alliance’s labs near Munich, Germany. As one of the founding members of the Triple-Play Alliance, Comptel is the only OSS vendor involved in the Triple-Play Lab, an international centre of competence that has been set up to develop and demonstrate integrated voice, data and video applications. [Read more…]
EMC and Intec and Sensage Technology to Identify Terrorist Activity in Call Detail Records
EMC Corporation (NYSE: EMC), Intec Telecom Systems (LSE: ITL.L) and SenSage, Inc. have pooled their resources to provide a comprehensive, cost effective solution to answer the mandates of the EU Data Retention Directive. The combined technologies tackle two issues. First, it provides telecommunication and Internet service providers with a lower cost means to manage communication records that support compliance with the Directive. Second, it enables law enforcement agencies to quickly access historical phone and Internet records to pinpoint and prosecute terrorist activity and other serious crime. The Directive states that all service providers must be compliant by August, 2007. [Read more…]
HickoryTech to Provide Digital TV to City of Janesville Minnesota
HickoryTech Corporation (Nasdaq: HTCO – News) announced that it has added Digital TV to the list of communications products and services available to the residents of Janesville, Minnesota.
The Janesville, Minnesota City Council overwhelmingly approved a cable television franchise agreement on Sept. 25, 2006 and Digital TV services will be available to the entire community beginning in the spring of 2007. Residents can subscribe to services on a stand-alone basis or as part of a money saving bundle including Digital TV, high-speed DSL, local telephone, and long distance all from one local company on one bill. [Read more…]
Cerillion Technologies Breaks into List of Britain’s Fastest-Growing Unquoted Technology Companies
Convergent billing specialist, Cerillion Technologies, has been named one of Britain’ fastest-growing private technology companies in this year’s Sunday Times Microsoft Tech Track 100: a league table, ranking companies by sales growth over the period 2003-2005. Cerillion, whose sales increased by 42 per cent a year from £6.3 million in 2003 to £12.7 million in 2005, achieved 90th place on the list. [Read more…]
Veramark Signs Deal with Beverage Industry Provider
Veramark Technologies, Inc. (OTCBB: VERA) has recently announced the signing of a new three year managed services contract with a large beverage company that approaches $200,000 in value. Veramark’s ASP (Application Service Provider) model allows its customers easy web browser access to the full functionality of the VeraSMART Suite of Applications; without the need to install, host, and maintain a premise-based solution. The client will utilize Veramark’s Call Accounting module primarily for performing departmental bill back of telecom charges. [Read more…]
Mobiltel Deploys Performance Management from Vallent
Vallentâ„¢ Corporation, a global leader in Service Assurance management, has recently announced that Mobiltel will deploy their Performance Management solution to help manage and deliver quality multimedia and traditional services over their GSM and UMTS networks.
Mobiltel is part of the mobilkom austria group (mag), the wireless segment of Telekom Austria . Together, the members of mag serve 9.5 million customers in Austria , Bulgaria , Croatia , Slovenia and Liechtenstein . The group’s cooperative spirit and transfer of intelligence allows them to offer their customers stronger, more innovative solutions. [Read more…]
TEOCO Communications and Entertainment Summit Was Success
TEOCO Corporation, a leading provider of cost and revenue management solutions to the communications and entertainment industries, recently held its Communications & Entertainment Summit on September 19-20, 2006 at the Tower Club in Vienna, VA. This year’s event marks TEOCO’s seventh year hosting an invitation-only event to provide learning and networking opportunities for telecom cost management professionals. [Read more…]
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