Plantronics, Inc. (NYSE: PLT) today announced that the Plantronics Discovery(TM) 640 Bluetooth(R) headset won the prestigious Industry Forum (iF) Product Design Award in the Consumer Electronics/Telecommunication category.
[Read more…]
Fair Isaac Partners With Leading Wireless Data Clearing Provider MACH to Fight Fraud
Fair Isaac Corporation (NYSE:FIC – News), the leading provider of analytics and decision management technology, today announced that it has partnered with MACH, one of the world’s leading providers of inter-operator solutions to the telecommunications and data industry, to offer telecommunications operators across the world enhanced protection against roaming fraud.
[Read more…]
Branded Internet Fax Service Launched by Venali; VoIP Provider Kancharla to be First OEM Partner
Venali, Inc. announced today the launch of their Branded Internet Fax Service that makes it easy for VoIP and Telecom providers to offer fax services to their clients while increasing their recurring revenues and profits. The company announced that VoIP provider Kancharla will be the first branding partner to profit from the new service.
[Read more…]
VegaStream Partners with vCentrix for Gateway Deployment; Massachusetts-based vCentrix Will Deploy VegaStream Gateways To Rollout VoIP Services
Dedicated VoIP gateway manufacturer VegaStream today announced that vCentrix will introduce the complete line of reliable, cost-effective and easy to deploy VegaStream VoIP gateways to their carrier partners. Vcentrix provides branded wholesale VoIP services to CLECs, MSOs and ISPs, including provisioning, billing and subscriber management systems.
[Read more…]
Micromuse Selected By EyakTek To Provide Net-Centric Service Management In $15 Million Navy Contract
Micromuse Inc. (Nasdaq: MUSE) today announced that Eyak Technology (EyakTek) has selected Netcool® solutions to provide realtime service management and assurance for next generation infrastructures as part of a defense contract that was recently awarded to EyakTek by the Space and Naval Warfare Systems Command in San Diego. As part of the contract, Micromuse, the leading provider of ultra-scalable, realtime business and service assurance software, will provide its Netcool solutions to support the transport communications backbone layer and provide a foundation for Net-Centric Operations and Warfare. The contract includes options which, if exercised, will bring the cumulative value of the contract to approximately $15 Million for Micromuse over this period.
[Read more…]
Convergys Corporation Delivers Strong Operating Performance and Important Wins in the Fourth Quarter
Convergys Corporation (NYSE:CVG), a global leader in providing customer care, human resources, and billing services, announced today its financial results for the fourth quarter of 2005.
[Read more…]
Amdocs Signs New Services Contract of Billing Transformation Program for Operators Held by Svyazinvest
Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), and Svyazintek, the IT competence center of Svyazinvest, Russia’s largest wireline telecommunications provider, announced today that following the successful completion of Phase I of the Billing Transformation Program (BTP) Amdocs was awarded a contract to start the implementation of Phase II of the project.
[Read more…]
Polycom Integrates Desktop and Group Video Into IBM Collaboration Solutions in Technology Demo at Lotusphere
Polycom, Inc. (Nasdaq: PLCM), a world leader in providing unified collaborative communications solutions, today announced a technology demonstration at Lotusphere(R) in which Polycom’s market leading desktop and group video systems and bridges are integrated with IBM(R) Workplace(TM) Collaboration Services, IBM Lotus(R) Sametime(R), and IBM Lotus Notes(R). The joint Polycom and IBM demonstration can be seen at Booth # 418 at Lotusphere.
[Read more…]
ACE*COMM Signs New Contracts with Customers in North America and Middle East
ACE*COMM Corporation (NASDAQ:ACEC), a global provider of network business intelligence and advanced operations support systems (OSS) solutions, today announced that is has signed two new contracts that extend current customer relationships for elements of its Convergent Mediation(TM) SDP (service delivery platform) and advanced OSS suite.
[Read more…]
MaxBill Wins Deloitte Technology EMEA Fast 500 Award
MaxBill, a market leader in providing comprehensive financial, customer care and billing solutions, has been selected for the third time in the last four years by the Deloitte Technology Fast 500 EMEA as one of the fastest growing technology companies, specializing in convergent solutions and legacy replacement projects. In addition, MaxBill has been selected by Deloitte’s Technology Fast 50 Israel for the fourth time in the last five years.
[Read more…]
IntraISP Selected by Three Wireless Internet Service Providers for OSS CRM and Billing Platform
IntraISP, LLC (http://www.intraisp.com) a premier business management software developer, announced today it has entered into a License Agreement with three separate Wireless Internet Service Providers (WISPs) for its’ flagship IntraISP release 6.1, a comprehensive billing & business management portal and software platform. Amigo.Net ( http://www.amigo.net ), Bay Broadband Communications (http://www.baybroadband.net ) and Transcend Broadband (http://www.transcendbroadband.com) are also engaging IntraISP to integrate this new software system with their wireless broadband networks and services platforms to enhance billing processes, general customer services and back office controls.
[Read more…]
Level 3 Selects Atreus Systems for (3)VoIP(SM) Technology Alliance Program
Atreus Systems(TM), the premier supplier of provisioning software for VoIP and advanced IP services, today announced that it has been selected by Level 3 Communications (Nasdaq: LVLT) to participate in its (3)VoIP Technology Alliance Program (TAP). The (3)VoIP TAP program unites Level 3 with a select group of technology vendors to help service providers quickly deploy services interconnecting with the Level 3 network. Participation in this alliance validates that Atreus’ software is interoperable with Level 3’s current application programming interfaces for its (3)VoIP services.
[Read more…]
ACE*COMM’S NetPlus Wins ”Product of the Year” from Internet Telephony Magazine
ACE*COMM Corporation (NASDAQ:ACEC), a global provider of network business intelligence and advanced operations support systems (OSS) solutions, today announced that Technology Marketing Corporation’s (TMC(R)) Internet Telephony(R) magazine has designated its NetPlus(R) telecommunications management system (TMS) a winner of the magazine’s prestigious Product of the Year Awards for 2005. Internet Telephony(R) is the premier publication in the rapidly growing VoIP/IP telephony industry. NetPlus(R) integrates with IP-based vendor equipment, and extends telemanagement functionality into the VoIP platform with a migration that is transparent to end-users, the transport technology, and the equipment vendor.
[Read more…]
360networks Selects MetaSolv for Inventory Management
MetaSolvSoftware, Inc., a global leader in comprehensive operational support system solutions for next-generation communications service providers, today announced that 360networks has selected MetaSolv’s inventory management solution to manage its comprehensive optical and IP network.
[Read more…]
Caudwell Communications Implements Cerillion Solution as Strategic CRM & Billing Platform
Convergent billing specialist, Cerillion Technologies, today announced it has completed delivery of a new CRM, Billing and Mediation solution for Caudwell Communications Ltd. Cerillion provided a turnkey delivery, implementing the CRM Plus, Revenue Manager and Mediator products from the pre-integrated Cerillion suite, and completing the migration from Caudwell’s legacy systems.
The new system delivers a cost-effective solution to support Caudwell’s Carrier Pre-Select (CPS), Broadband and other services to customers across the UK. The system also supports BT’s Wholesale Line Rental (WLR) provisioning which is critical for CPS providers needing to provide a complete telephony solution to their customers.
[Read more…]
TelcoBridges and Kingdom Deliver the Largest Personalized RingBack Tone (PRBT) System in China to Henan Mobile – Part of China Mobile, the World’s Largest Mobile Carrier
TelcoBridges Inc. announced today that Kingdom Telecom Network Technology Company Ltd (Kingdom Telecom) of Beijing has used TelcoBridges’ TB640 System-Blade™ and StreamServer™ products to deliver the largest single location Personalized RingBack Tone (PRBT) system in China. The recent deployment at Henan Mobile Communication Company Limited (Henan Mobile), a subsidiary of China Mobile (HK) Ltd, (whose major shareholder is China Mobile, the world’s largest mobile carrier with more than 230 million subscribers), is to meet the increasing demand for the operator’s successful “Color Ring” service. Henan Mobile, serving more than 10 million subscribers, required a robust solution to scale beyond the limits of their current system.
[Read more…]
Convergys to Continue to Enhance Customer Care For DIRECTV under New Multi-year Contract
Convergys, the major provider of customer care services to DIRECTV since it launched its digital television programming service 11 years ago, will continue to deliver and enhance its world-class customer service to DIRECTV’s 15 million customers under a new Master Service Contract. The multi-year contract extends the existing agreement between Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services, and DIRECTV, Inc., the nation’s leading digital television service provider.
[Read more…]
Caudwell Communications Implements Cerillion Solution as Strategic CRM & Billing Platform
Convergent billing specialist, Cerillion Technologies, today announced it has completed delivery of a new CRM, Billing and Mediation solution for Caudwell Communications Ltd. Cerillion provided a turnkey delivery, implementing the CRM Plus, Revenue Manager and Mediator products from the pre-integrated Cerillion suite, and completing the migration from Caudwell’s legacy systems.
The new system delivers a cost-effective solution to support Caudwell’s Carrier Pre-Select (CPS), Broadband and other services to customers across the UK. The system also supports BT’s Wholesale Line Rental (WLR) provisioning which is critical for CPS providers needing to provide a complete telephony solution to their customers.
LogicaCMG Wins Telecoms Solutions Contract With Natrindo Telepon Seluler of Indonesia
LogicaCMG today announces that it has won a contract with PT Natrindo Telepon Seluler (NTS), a 3G and GSM1800 operator in Indonesia, to provide an extensive suite of telecoms products and solutions to enable advanced mobile data and charging services for NTS’ mobile networks. The contract is a significant win for LogicaCMG in Asia Pacific, reinforcing its position as a leading mobile telecoms solutions provider in the region.
The contract, to be implemented over a four-year period requires LogicaCMG to design, build and operate the Service Platform Network (SPN) as well as IT and Business Support Systems (BSS). LogicaCMG will also deliver Programme Management, System Integration and Managed Services for the solutions.
The SPN portfolio includes LogicaCMG’s IP-based Next Generation Messaging architecture and prepaid charging solution, comprising the Short Messaging Service Centre (SMSC), Multimedia Messaging Service Centre (MMSC), Wireless Service Broker (WSB) and Pre-Delivery Service Agent (PSA). The SPN will enable NTS to offer superior messaging, browsing and content download capabilities. The IT and BSS components will provide interconnect settlement, rating, mediation, provisioning, service management and Customer Relationship Management (CRM) capabilities for NTS.
The complete portfolio of telecoms products and solutions is enabling NTS to offer its subscribers a high quality of service delivery for messaging and wireless browsing, as well as accurate and transparent real-time pre-paid billing for greater revenue assurance. NTS is well positioned to innovate in a highly competitive market, offer enhanced customer service thus improving end-user experience and achieve significant cost savings.
ROMTELECOM Goes Live with Convergys’ Infinys Telecom Rating and Billing Software
Convergys Corporation (NYSE: CVG), a global leader in customer care, human resources, and billing services, and ROMTELECOM (Romania) announced today that ROMTELECOM has gone live with Convergys’ Infinys [tm] software. ROMTELECOM serves more than 4.3 million customers throughout Romania offering a wide range of advanced communications services including fixed and mobile telephony, data transmission, and Internet.
As a result of the implementation of Convergys’ Infinys Rating and Billing Software, ROMTELECOM is realizing new growth opportunities, enhanced customer service, and reduction in operational support system costs while quickly bringing new products and services to market.
With more than 20 years of experience in billing and customer care, Convergys combines its broad portfolio of professional and consulting services, deep technical and operational expertise, and award-winning Infinys software to solve its clients’ complex BSS and CRM business problems. Convergys is outthinking and outdoing [tm] on behalf of its clients every day.