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Convergys Signs Customer Care and Billing Contract With BT

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Convergys Corporation (NYSE: CVG), a global leader in customer care, human resources, and billing services, has signed five year contract with BT (NYSE: BT) to expand the use of Infinys, Convergys’ state-of-the-art billing and customer care solution, to support all of BT’s consumer, business, and wholesale customers. BT is one of the world’s leading providers of communications solutions serving customers in Europe, the Americas, and Asia.

“With Infinys as our core rating and billing engine, we can significantly streamline our billing operations, reducing costs, while introducing new services to market faster than we can today,” said Maria Pardee, CIO of BT Retail.

This agreement encompasses the use of Infinys to rate and bill all BT products and services including BT’s 27 million plus PSTN (public switched telephone network) customers. Convergys’ Infinys solution is capable of supporting traditional PSTN services as well as next generation all Internet Protocol (IP) services on the same platform, including services enabled by IP Multimedia Subsystems (IMS). [Read more…]

Visionael Acquires Defero to Secure Position in OSS IP Service Delivery Market

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Visionael Corp., a leading provider of process-oriented inventory, provisioning and activation solutions for IP service delivery, has announced the acquisition of Defero AB, a Swedish operations support system (OSS) solutions provider. The deal strengthens Visionael’s ability to support service providers in the rollout of next-generation services across IP networks. Financial terms of the deal were not disclosed. [Read more…]

Subex Azure Signs Interconnect Deal with Omantel

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Subex Azure Ltd, the world’s largest vendor of revenue maximization solutions for telecom operators, has announced that it is to implement an interconnect billing system for Omantel, the Oman telecommunications company.

Omantel and its mobile business Oman Mobile, provide fixed and mobile services to over 1.5 million customers. Omantel required an interconnect system to enable it to effectively rate, bill and provide settlements on its international and national services and agreements. [Read more…]

Subex Azure Partners with Hitachisoft to Deliver Revenue Assurance Solution to Japanese Telecoms

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Subex Azure Ltd, the world’s largest vendor of revenue maximization solutions for telecom operators, has announced that it has entered into a strategic partnership with Hitachisoft, one of Japan’s leading IT software development companies, to provide revenue assurance to Japanese telecom operators.

Under the terms of the agreement, Hitachisoft has the exclusive sale rights in Japan for the Subex Azure Revenue Assurance System (SARAS) and therefore will be able to combine it with its own technology and resell SARAS-based solutions to operators. [Read more…]

VIBO Deploys Comverse InSight for 3G Network

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Comverse, a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT), and the world’s leading supplier of software systems enabling network-based multimedia enhanced communication and billing services, has announced that VIBO Telecom, Taiwan’s newest operator, deployed Comverse’s InSight™ Open Services Environment and advanced messaging services for its new 3G network in Taiwan. [Read more…]

ACN Goes Live with MaxBill’s Customer Care and Billing Platform

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ACN, one of the world’s leading direct sellers of telecommunications services, and MaxBill, a market leader in providing comprehensive, financial customer management and billing solutions, has announced the successful deployment of MaxBill’s End-to-End Customer Care and Billing platform, providing ACN with enhanced customer service and network marketing capabilities for its New Zealand market. [Read more…]

Openet and Promon Announce Partnership in South America

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Openet Telecom, a leading provider of active mediation, charging and rating solutions, has announced a partnership with Promon, the largest network integration company in Brazil by the International Data Group (IDG), for the distribution of Openet’s revenue generating solutions to wireless, wireline, and cable operators in Central and Latin America.

“Openet is delighted with to have a Promon partnership in place,” said Apollo Guy, VP of Sales and Alliances, Americas, at Openet. “Openet is committed to extending its North American market leadership into Central and Latin America. Promon’s proven track record with operators in the region combined with Openet’s industry-leading products and solutions will accelerate our shared objectives,” said Guy.

Promon’s domain expertise and strength in the Latin and Central America markets provides telecommunications operators with a local presence for integration, deployment, and operational support for the full breadth of Openet’s solutions. [Read more…]

Amdocs Signs Contract with Vodafone Netherlands

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Vodafone Netherlands, one of the largest mobile providers in the Netherlands, and Amdocs (NYSE: DOX – News), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), has announced that Vodafone Netherlands has signed a five-year managed services agreement with Amdocs. Amdocs will assume responsibility for Vodafone Netherlands wholesale and retail billing, provisioning and partner settlement operations. This will allow Vodafone Netherlands to increase its focus on addressing customer needs and on service innovation, while achieving operational cost efficiencies. [Read more…]

Unity Media Extends C-COR Deployment in Germany

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C-COR Incorporated (NASDAQ: CCBL) today announced that Unity Media, parent company of cable network operators ish and iesy, is expanding the deployment of C-COR’s CableEdge® solution into the Hessen region of Germany. Unity Media operates the largest interconnected cable network in Europe with more than 5.1 million households. CableEdge is an intelligent network management and planning software that collects and analyzes network traffic and performance data from cable modems, cable modem termination systems, and other DOCSIS®-compliant devices (such as HDTV and set-top boxes) to derive benchmarks for network service quality and provide expert recommendations to improve service levels. [Read more…]

Interactive Enterprise Partners with Wave7 Optics

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Interactive Enterprise Limited (IE) announced today that it has partnered with Wave7 Optics Inc., a leading supplier of fiber-to-the-home or -premises (FTTH/FTTP) equipment for residential and business services, to deliver an automated, end-to-end management and provisioning system for all operators of FTTH/FTTP networks.

Under the partnership, the companies will provide FTTP service providers with an integrated solution where IE’s automated provisioning and management system, Conexon™, will interoperate with Wave7 Optics’ Last Mile Link TM (LML) FTTP platform. This integrated solution will enable service providers to rapidly provision and manage “triple-play” broadband services including high-speed data, voice and video over FTTP networks in conjunction with the service provider’s existing OSS and BSS platforms. [Read more…]

Streaming21 Delivers Application for Lung Hwa IPTV Services

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Streaming21, the world’s leader in broadcast-quality streaming solutions, has announced that it has successfully delivered Asia’s most popular entertainment, Karaoke On Demand (KOD), for Lung Hwa Electronics. Lung Hwa (TAIEX: 2424) is one of the leading 3C manufacturers in Taiwan, with over 30 years of technology innovations. This joint-developed KOD service will be the world’s first KOD service that offers full-screen TV playback with unique “interactive” karaoke features over open networks. In contrast to other commercial KOD deployments around the world, which rely on expensive managed networks, Streaming21’s ground-breaking solution works over the Internet and is available to subscribers from any domestic ISP. [Read more…]

Veramark Signs Deal with Beverage Industry Provider

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Veramark Technologies, Inc. (OTCBB: VERA) has recently announced the signing of a new three year managed services contract with a large beverage company that approaches $200,000 in value. Veramark’s ASP (Application Service Provider) model allows its customers easy web browser access to the full functionality of the VeraSMART Suite of Applications; without the need to install, host, and maintain a premise-based solution. The client will utilize Veramark’s Call Accounting module primarily for performing departmental bill back of telecom charges. [Read more…]

Mobiltel Deploys Performance Management from Vallent

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Vallent™ Corporation, a global leader in Service Assurance management, has recently announced that Mobiltel will deploy their Performance Management solution to help manage and deliver quality multimedia and traditional services over their GSM and UMTS networks.

Mobiltel is part of the mobilkom austria group (mag), the wireless segment of Telekom Austria . Together, the members of mag serve 9.5 million customers in Austria , Bulgaria , Croatia , Slovenia and Liechtenstein . The group’s cooperative spirit and transfer of intelligence allows them to offer their customers stronger, more innovative solutions. [Read more…]

Golden Telecom Signs OSS Deal with Netcracker

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NetCracker Technology has announced that the company has been selected by Golden Telecom, Inc. (NASDAQ: GLDN) to help streamline the operator’s back office operations and service provisioning processes. The agreement makes NetCracker a part of Golden Telecom’s project aimed at building a single homogeneous network information system. Golden Telecom is a leading facilities-based provider of integrated telecommunications and Internet services in major population centers throughout Russia and other countries of the Commonwealth of Independent States (CIS.) [Read more…]

Bharti Telesoft Deploys Missed Call Application At Mobilecom Jordan

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Bharti Telesoft, the leading global supplier of core Value Added Services (VAS) platforms and Business Support Systems for wireless and wireline carriers, has successfully deployed its Missed Call Alert (MCA) platform, a system that captures every call attempt and automatically transmits missed call notifications over SMS to users. MobileCom is Jordan’s second GSM operator and a pioneer of launching innovative VAS for its 1.2 million strong subscriber base. The MCA solution, branded CLI+ (Caller Location Identification) by MobileCom Jordan, was successfully implemented within a tight time-frame, meeting all budget and functionality objectives, allowing MobileCom to launch the service commercially on Tuesday 19th September. [Read more…]

COMCOR Russia Chooses Comptel Convergent Network Inventory Solution

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Comptel Corporation (OMX Helsinki: CTL1V), the leading Operational Support System (OSS) software vendor for convergent mediation, charging, provisioning and network inventory, announced today that Moscow Telecommunications Corporation (COMCOR) has selected Comptel’s network inventory solution. COMCOR, one of the largest competitive local exchange carriers (CLECs) in Russia, will be using Comptel Incatel NIMS initially to handle outside plant, inside plant and logical resources in its network. In a later phase, COMCOR will deploy Comptel’s inventory as part of the Comptel Fulfilment solution, to automate provisioning of its network and services. [Read more…]

Cable and Wireless Implements MetaSolv for IP and Next Generation OSS Transformation

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MetaSolv Software, Inc., a global leader in comprehensive operations support system (OSS) solutions for next-generation communications service providers, today announced that Cable & Wireless, one of the world’s leading international communications companies, has selected MetaSolv for its IP and next-generation OSS transformation. The multi-million dollar agreement provides Cable & Wireless with an integrated next-generation platform for activation, provisioning and configuration management across all service domains. [Read more…]

Dialog Telekom Chooses Intec Convergent Mediation

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Intec, a leading BSS OSS software vendor for fixed, mobile and next-generation networks, announced today that Dialog Telekom, Sri Lanka’s largest GSM mobile phone network and a leading broadband and internet service provider, has selected Intec’s convergent multi-service mediation solution. The contract for Intec Convergent Mediation will help Dialog to accelerate market penetration through faster introduction of next-generation services. [Read more…]

MoviStar Puerto Rico Selects Comptel Mediation for CDMA Mobile Network

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Comptel Corporation (OMX Helsinki: CTL1V), a leading OSS software vendor for convergent mediation, charging, provisioning and network inventory, has announced that MoviStar Puerto Rico, a mobile operator in which Telefónica Móviles has an equity participation, has selected Comptel EventLink(r) mediation solution for its CDMA network. Comptel EventLink(r) will collect and process the usage information required by MoviStar to bill for its voice, SMS, and advanced data services. [Read more…]

Amdocs Expands Presence in China With Jilin Unicom Contract

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Amdocs (NYSE: DOX – News), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), today announced that Jilin Unicom signed a contract to have Amdocs consolidate and upgrade the company’s current rating and billing systems to create an integrated platform that allows its 4 million customers to personalize product bundles and choose flexible pricing plans. Jilin Unicom is the main service provider of the Jilin province, and is the only integrated telecommunications business there. Jilin Unicom is among Amdocs’ recent wins in China, a large and rapidly growing market. [Read more…]

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