IntraISP, LLC (http://www.intraisp.com) a premier business management software developer, announced today it has entered into a License Agreement with three separate Wireless Internet Service Providers (WISPs) for its’ flagship IntraISP release 6.1, a comprehensive billing & business management portal and software platform. Amigo.Net ( http://www.amigo.net ), Bay Broadband Communications (http://www.baybroadband.net ) and Transcend Broadband (http://www.transcendbroadband.com) are also engaging IntraISP to integrate this new software system with their wireless broadband networks and services platforms to enhance billing processes, general customer services and back office controls.
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Telarix Marks 2005 with Continued High Growth and Product Innovation; Three of the World’s Five Largest Telecom Providers Depend on Telarix
Telarix, Inc., the leading innovator in Interconnect Business Optimization (IBO) software, today announced that it achieved 2005 sales growth of 35 percent over 2004 while introducing new products, expanding its operations globally and adding to its growing global client list.
Telarix attributes its 2005 success to the innovative and powerful suite of software modules iXTools(TM), that enable carriers to reduce costs and increase profitability across their interconnect networks. By analyzing both revenue and cost information associated with telecom traffic in near real-time, carriers can optimize network routing and identify capacity opportunities while ensuring that every call is captured, rated and billed accurately. Three of the world’s five largest telecom providers (MCI, Sprint and Deutsche Telekom) depend on iXTools to optimize their interconnect business.
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MIND CTI Announces Preliminary Results for Q4 2005 on February 20
MIND CTI Ltd. (NASDAQ: MNDO), a leading provider of convergent end-to-end billing and customer care solutions for VoIP, Mobile, 3G and Triple-play carriers worldwide, will release financial results for its fourth quarter and full year ended December 31, 2005 on Monday, February 20, 2006, after the market close. Based upon preliminary information, MIND expects to report revenue for the fourth quarter of approximately $4.6 million and operating income close to 20%.
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Infozech Joins OSS Through JavaT Initiative to Speed the Adoption of Component-Based Telco Solutions
Infozech, a leading provider of transaction processing management and Billing, Mediation and Rating solutions for packet-based converged network environments, today announced that it has joined the OSS through JavaT (OSS/J) Initiative, a working group of telecommunications industry leaders that provides standards-based Application Programming Interfaces (APIs) and design guidelines for the development of component-based OSS systems. As a member of the OSS/J Initiative, Infozech will lead the development of the OSS/J Billing Mediation API (JSR 130). This will include aligning the API to OSS/J Design Guidelines and supporting on-going changes in the OSS Common API (JSR 144).
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Global Crossing UK Improves Efficiency with Azure Interconnect
Global Crossing’s UK operation has implemented an interconnect rating system from Azure Solutions, the revenue-assurance company. Azure Interconnect provides Global Crossing UK with an automated and flexible interconnect rating system that works with existing tools and practices for enhanced operational performance and reduced costs. Global Crossing provides a suite of converged telecommunications services over the world’s first integrated global IP-based network. Its core network delivers services to nearly 600 major cities, 60 countries and six continents around the globe. The company’s UK operation offers a full range of managed IP services to customers in the government, rail transportation and corporate sectors.
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Caudwell Communications Implements Cerillion Solution as Strategic CRM & Billing Platform
Convergent billing specialist, Cerillion Technologies, today announced it has completed delivery of a new CRM, Billing and Mediation solution for Caudwell Communications Ltd. Cerillion provided a turnkey delivery, implementing the CRM Plus, Revenue Manager and Mediator products from the pre-integrated Cerillion suite, and completing the migration from Caudwell’s legacy systems.
The new system delivers a cost-effective solution to support Caudwell’s Carrier Pre-Select (CPS), Broadband and other services to customers across the UK. The system also supports BT’s Wholesale Line Rental (WLR) provisioning which is critical for CPS providers needing to provide a complete telephony solution to their customers.
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Billing Concepts and the former EDS Interoperator Services GmbH Is Now BSG Clearing Solutions
Billing Services Group Limited (AIM: BILL) today announced that it has combined the operation of its subsidiaries and is re-branding the Billing Concepts operating company and the former EDS Interoperator Services GmbH to BSG Clearing Solutions. The new name more accurately reflects the company’s mission of enabling existing and next generation network commerce and its global presence. A new website for all companies, www.bsgclearing.com, will be its sole portal for communicating its comprehensive commerce solutions. [Read more…]
Caudwell Communications Implements Cerillion Solution as Strategic CRM & Billing Platform
Convergent billing specialist, Cerillion Technologies, today announced it has completed delivery of a new CRM, Billing and Mediation solution for Caudwell Communications Ltd. Cerillion provided a turnkey delivery, implementing the CRM Plus, Revenue Manager and Mediator products from the pre-integrated Cerillion suite, and completing the migration from Caudwell’s legacy systems.
The new system delivers a cost-effective solution to support Caudwell’s Carrier Pre-Select (CPS), Broadband and other services to customers across the UK. The system also supports BT’s Wholesale Line Rental (WLR) provisioning which is critical for CPS providers needing to provide a complete telephony solution to their customers.
LogicaCMG Wins Telecoms Solutions Contract With Natrindo Telepon Seluler of Indonesia
LogicaCMG today announces that it has won a contract with PT Natrindo Telepon Seluler (NTS), a 3G and GSM1800 operator in Indonesia, to provide an extensive suite of telecoms products and solutions to enable advanced mobile data and charging services for NTS’ mobile networks. The contract is a significant win for LogicaCMG in Asia Pacific, reinforcing its position as a leading mobile telecoms solutions provider in the region.
The contract, to be implemented over a four-year period requires LogicaCMG to design, build and operate the Service Platform Network (SPN) as well as IT and Business Support Systems (BSS). LogicaCMG will also deliver Programme Management, System Integration and Managed Services for the solutions.
The SPN portfolio includes LogicaCMG’s IP-based Next Generation Messaging architecture and prepaid charging solution, comprising the Short Messaging Service Centre (SMSC), Multimedia Messaging Service Centre (MMSC), Wireless Service Broker (WSB) and Pre-Delivery Service Agent (PSA). The SPN will enable NTS to offer superior messaging, browsing and content download capabilities. The IT and BSS components will provide interconnect settlement, rating, mediation, provisioning, service management and Customer Relationship Management (CRM) capabilities for NTS.
The complete portfolio of telecoms products and solutions is enabling NTS to offer its subscribers a high quality of service delivery for messaging and wireless browsing, as well as accurate and transparent real-time pre-paid billing for greater revenue assurance. NTS is well positioned to innovate in a highly competitive market, offer enhanced customer service thus improving end-user experience and achieve significant cost savings.
ROMTELECOM Goes Live with Convergys’ Infinys Telecom Rating and Billing Software
Convergys Corporation (NYSE: CVG), a global leader in customer care, human resources, and billing services, and ROMTELECOM (Romania) announced today that ROMTELECOM has gone live with Convergys’ Infinys [tm] software. ROMTELECOM serves more than 4.3 million customers throughout Romania offering a wide range of advanced communications services including fixed and mobile telephony, data transmission, and Internet.
As a result of the implementation of Convergys’ Infinys Rating and Billing Software, ROMTELECOM is realizing new growth opportunities, enhanced customer service, and reduction in operational support system costs while quickly bringing new products and services to market.
With more than 20 years of experience in billing and customer care, Convergys combines its broad portfolio of professional and consulting services, deep technical and operational expertise, and award-winning Infinys software to solve its clients’ complex BSS and CRM business problems. Convergys is outthinking and outdoing [tm] on behalf of its clients every day.
Intec Mediation Technology Wins Product of the Year Award in Russia
Intec, a leading supplier of BSS/OSS solutions to the global telecoms industry, has been awarded both Product of the Year and an Honorary Diploma for commitment to Russia, by leading industry magazine Billing Computer Telephony. The Product of the Year award was given to Intec’s world-leading multi-service mediation solution, Intec Mediation, which collects and processes service usage information from communications networks.
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MTS Solutions Enable Educational Institutions to Better Manage Telecom Expenses and Ultimately Save Money
MTS – Mer Telemanagement Solutions Ltd. (Nasdaq: MTSL), a global provider of business support systems for comprehensive telecommunication management and customer care & billing solutions, today announced that its telecom solutions have enabled nearly 1,000 colleges, universities and school districts throughout the world to better analyze telecommunications expenses by accurately identifying billing problems and allowing them to reduce their overall telecom expenses. The MTS Application Suite instructs educational institution on the ABC’s of managing their telecom expenses — Accounting, Billing and Control. MTS solutions enable these institutions to check and track telecom expenses, while offering lost cost services to their students, faculty and administration.
MTS has sold its Application Suite to colleges and universities such as William Patterson University in New Jersey (USA) and the University of Johannesburg (formerly RAU) in South Africa. At the University of Johannesburg, which consists of 17 campuses/sites, the MTS Application Suite is used to bill students at discounted rates, charge faculty and administration calls to their respective departments, and track and monitor all calls relative to allocated budgets. The Texas Association of School Boards (TASB), which consists of over 1,000 districts throughout the state of Texas, is another example of an educational institution with demonstrated success utilizing the MTS Application Suite. The New York State Board of Education has used MTS solutions for more than 10 years to check, control and manage telecom expenses across its 400 plus school districts throughout the state, ensuring that expenses are billed to the appropriate district.
MTS’ Telecommunications Expense Management (TEM) solution features an automated simplified tool for managing, monitoring and routing invoices for payment or correction. Invoice data is transmitted from all sources, including calling cards, purchase orders, mobile lines and landlines, and automatically analyzed relative to real usage, thereby reducing overhead costs caused by invoice discrepancies, disputes and errors. MTS’ TEM solution is comprised of a number of modules that work in tandem to manage all telecommunications expenses, such as Invoice Management, Bill Verification, Call Accounting, and Workflow Management. The Invoice Management module facilitates full bill reconciliation, verifying charges with actual contracts and assets against their known inventories, and provides tracking for all discovered billing anomalies. Bill Verification automatically validates data from the PBX against the data provided by the service provider to ensure the rates, durations, and costs are all within the company’s tolerable levels. Workflow and procedure controls are maximized when MTS’ customizable process engine is utilized to define all corporate defined process steps, rules and data flow, as well as monitor and adjust them according to their individual business policies. Application Suite’s modular infrastructure allows for the suite to be purchased on a modular basis and expanded as the organization grows or desires additional features.
Telenor Pakistan Selects Azure Solutions For LDI Billing
Azure Solutions, the revenue-assurance company, today announced that Telenor Pakistan has implemented Azure’s interconnect billing solution to provide billing and rating for its LDI (Long Distance International) services. Telenor secured a licence to provide mobile and international interconnect services in Pakistan in 2004 and subsequently required an effective billing solution. Due to its work within Telenor Global Services and ability to deploy in short timescales, Azure Solutions was selected to provide the operational billing solution for the new Telenor Pakistan business.
Azure Interconnect helps operators to manage their costs effectively by being able to settle quickly and accurately with interconnect partners. The system provides operators with visibility of CDRs (call detail records) and the ability to adapt to rate changes quickly to ensure billing accuracy. Azure Interconnect also provides support for new challenges such as IP or SMS interconnect.
The Telenor Pakistan deal is Azure’s fourth customer announcement in the region over the last 12 months highlighting the need for revenue-assurance solutions in the market. “Pakistan is currently the fastest growing mobile market in the world”, commented Paul Budde from leading telecoms analysts Paul Budde Communications.
Ahmad Sayed, sales director at Azure Solutions in Pakistan, said: “We are delighted to be working with Telenor Pakistan. Azure Interconnect provides Telenor with a best-of-breed LDI billing and rating solution, which will enable it to maximise its revenues. Telenor is a valued customer for Azure as we have already deployed interconnect solutions for other parts of the Telenor group.”
FASTWEB to Expand Use of Portal Software for Supporting New IP-Based Services; World’s Largest IPTV Provider to Utilize Portal 7 to Sustain Competitive Advantage
Portal Software, Inc. (Pink Sheets:PRSF), the premier global provider of billing and Revenue Management solutions for telecommunications and media markets, announced today that FASTWEB is expanding its use of Portal to support its expansion into a variety of next generation service offerings for its customers in Italy.
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Comptel InstantLink Provisioning Granted as Innovative Product of the Year 2005
Comptel Corporation, a leading convergent mediation, charging, provisioning and network inventory software solution vendor has been granted Innovative Product of the Year 2005 -award for its Comptel InstantLink® provisioning solution. The award was granted in Decemberat Billing IT Telecom Forum organised by Automatics and Telecommunications Association. The event was organised for the sixth year and it is considered to be the only great event in Russia and the CIS (Commonwealth of Independent States) that gathers competent industry leaders. Annually about 1000 experts from all Russian regions, the CIS and European countries participate in the Forum.
Comptel’s provisioning solution was considered to move towards all-around enabler software solutions for operators from the basic cost and time saver product. The latest developments have seen provisioning take an increasingly important role when rolling out new multimedia services, organizing wholesale business and auto-configuring customer handsets. This means that the strategic value of provisioning has also increased: it has become a key enabler for competitiveness, new revenue strategies and a high-quality customer experience.
“We are proud to receive this award. The Russian telecom market has fast become one of Europe’s leading markets. Russian operators are among the largest players in the industry, and now they focus on providing advanced services and raising ARPU. This sets new challenges and requires new business models with higher complexity of processes. In order to support this development and operators’ new businesses Comptel has developed its offering to meet these needs with new innovative solutions based on provisioning, mediation and network inventory solutions,” said Antti Jukarainen, Vice President of Sales in Europe, Comptel Corporation.
NetCracker Wins Product of the Year’ Award at BILLING. IT Telecom
NetCracker Technology, the global Solution Leader enabling service providers to deliver and manage converged services, today announced that its Service Inventory module won the prestigious “Product of the Year” award at BILLING. IT Telecom. NetCracker’s Service Inventory module accelerates Communications Service Providers’ (CSPs’) ability to create and provision existing and next generation services across all layers.
The Service Inventory’s robust and flexible Service Catalog enables the CSP to rapidly define and introduce new converged services. It allows the CSPs to mix and match components to create a unique service bundle in real time. By decoupling the network and IT infrastructure from the service components, CSPs are able to create and deliver services faster without having to make wholesale changes to the physical infrastructure.
NetCracker’s inventory of service configurations, combined with its ability to work across siloed inventories at the network and service layers, accelerates the time to market for new services, which is a competitive advantage that CSPs across the globe are looking to achieve.
BILLING. IT Telecom, which took place December 7 to 9 in Moscow, gathered industry leaders to examine innovative operation and business approaches of telecom operators and service-providers.
“This award highlights the strength of our product offerings and remarkable commitment and talent of our team,” said Andrew Feinberg, president and CEO, NetCracker Technology. “Successful communications service providers are those that can effectively deploy and manage converged services. NetCracker gives them the means to do this.”
Hosted MVNO Services Launched by CDRator and Atos Origin
Atos Origin, an international IT services company, and CDRator, a provider of an integrated Business Support System (BSS) for telecom companies, have partnered to offer hosted BSS services to telecoms service providers. The global partnership means that Atos Origin will offer CDRator’s integrated BSS – an all-in-one package for billing, customer care and business management – as a hosted service to its clients and prospects, particularly those in the emerging Mobile Virtual Network Operator (MVNO) market.
Atos Origin and CDRator have collaborated together before, most recently on a Netherlands-based project for KPN Mobile – Simyo* – launched in September to the Dutch market. Simyo is KPN’s mobile brand with a ‘no nonsense’ concept aimed at people that would like to call and SMS at low tariffs without any obligations of subscriptions fee. Atos Origin, as KPN’s preferred IT partner, managed the complete IT project for which it chose CDRator’s hosted solution. Atos Origin’s services included: consulting services, business analysis and process modeling, design and integration of IT architecture and process architecture.
Cees de Jong, Senior Vice President, Global Telecom Market at Atos Origin said: “The Simyo project showed us the potential of a partnership with CDRator. Simyo was implemented in record time of three months thanks to the effective work of flexible CDRator and Atos Origin team members, to the complete satisfaction of KPN Mobile. CDRator is an innovative organization with an excellent track record in the European MVNO industry and together we will offer our existing and new customers a competitive proposition.”
Jesper Philipp, CEO of CDRator, concluded: “We believe Atos Origin has excellent in-depth knowledge of the European telecoms market and its consult-build-operate approach and geographical reach complements our specialist knowledge of this market. We feel that this partnership will prove to be highly productive and reinforces our market presence in the MVNO and Service Provider domain. MVNO’s that are already using the solution are among others Debitel, EasyMobile and Telmore.”
Atos Origin has a proven record of over 20 years of accomplishment and experience in the Telecoms sector and has the capacity, skills, and capability to provide global services. Atos Origin delivers reliable end-to-end solutions and has a customer base covering major telecom operators in Europe such as France Telecom, KPN, Vodafone, and Telecom Italia. The company’s annual revenue in the telecom industry is close to EUR 1 billion.
Convergys And Cingular Wireless Sign Telecom Billing Agreement
Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services has been granted an extension of a major contract with Cingular Wireless, the nation’s largest wireless provider. Under the terms of the contract extension, Convergys will continue to manage and support billing for Cingular Wireless’™ customers on the Customer Assistance Resource Environment (CARE) billing system.
The renewed contract calls for Convergys to continue operating the CARE billing system as well as providing technical support and system enhancements. Convergys will provide the services to Cingular at Cingular’™s Alpharetta, Georgia, data center.
With the continuing growth of Cingular Wireless’™ customer base, the contract with Convergys enables Cingular Wireless to reduce operating costs, introduce new services, and provide excellent customer service.
“We are committed to delivering superior solutions that help Cingular reach its objectives of growing its subscriber base, reducing churn, and reducing total costs. This extended agreement will give us the opportunity to continue our record of delivering exceptional service to Cingular,” said George Vonderhaar, President of Mobile and Cable Solutions at Convergys.
Intec Billing Signs Contract with Verizon Dominicana For New InterconnecT Automated Reconciliation System
Intec Telecom Systems, a global provider of business and operations support systems (BSS/OSS) for fixed, mobile and next generation networks, has signed a contract with Verizon Dominicana for Intec’s InterconnecT Automated Reconciliation (InterconnecT AR) solution. The deal will allow Verizon’s Dominican Republic subsidiary to automate the dispute management process of incoming invoices and outgoing bills for interconnection charges.
Verizon Dominicana will use InterconnecT AR to improve its billing processes substantially, and the added capabilities in InterconnecT AR will further enhance Verizon Dominicana’s billing and revenue generation.
The deal extends a long-term relationship with Verizon, which has a global framework agreement with Intec for Intec’s InterconnecT carrier-to-carrier billing product and its Inter-mediatE mediation technology.
“Adding automated bill reconciliation to its existing InterconnecT system will allow Verizon Dominicana to save time and money on its internal processes, as well as demonstrating best practice in settlements with its partners,” said Intec CEO Kevin Adams.
Interconnect bill reconciliation is a time-consuming and expensive process for operators. Such bills commonly represent tens or even hundreds of millions of dollars of both revenue and cost to carriers, and even small delays and inaccuracies in settlement can have a substantial impact on cashflow and profitability.
Speedy resolution of disputes is key in ensuring the robust profitability of an operator.
InterconnecT AR enables automation of the process for comparing interconnect charge information from multiple interconnect accounting systems. It automates bill reconciliation and dispute management processes through exchange, comparison and settlement of aggregated billing data. This helps avoid the overhead of manual handling of individual transactions – reducing settlement time and improving the accuracy of interconnect charges. InterconnecT AR supports both generic reconciliation and reconciliation using established standards such as CODIFI and DETRAF.
Automated reconciliation offers the opportunity not only to speed up the settlement process, but also to make better use of resources, reduce operating costs and streamline business processes. Automatic reconciliation can shorten settlement cycles and therefore significantly reduce the risk of disputes. Cash-flow management is improved, as amounts payable and receivable can be traced and monitored closely and comprehensively at all stages. Automatic reconciliation need not be restricted to a simple comparison of rated information: it can also be used to identify areas of dispute and suggest potential resolutions. It can also provide automatic adjustments. Financial risk can be further minimised by operators agreeing to pay an amount on the understanding that there will be a later adjustment after reconciliation.
Verso’s I-Master(R) Bundled Solution Selected by Splendor Telecom
Verso Technologies, Inc. VRSO(Nasdaq: VRSO), a leading provider of packet based solutions, announced today that Splendor Telecom, an international carrier, has selected the Verso I-Master(R) solution to expand its suite of local and wholesale services in the Middle East, Europe, and Africa (EMEA) regions.
Splendor will utilize the Verso solution to strengthen its position in the EMEA wholesale pre-paid market in addition offering to VoIP services. Splendor chose the I-Master system after considering several incumbent products, as Verso’s robust solution offered the highest level of stability and reliability, while streamlining revenue and billing issues.
Verso’s I-Master solution provides a superior feature and services platform for service providers seeking to deliver voice and data services that increase revenues and promote customer loyalty, without sacrificing the revenue assurance of the pre-paid model. With a unique and intuitive interface, the Verso solution allows service providers such as Splendor to easily manage complex rating schemes required in a dynamic market like the EMEA Region. The I-Master solution uses an Oracle database running on the Solaris operating system to deliver maximum performance and reliability to service provider networks.
“The I-Master platform’s unique features and services, as well as its ability to preserve the revenue assurance model, were key in Splendor’s selection,” said Monty Bannerman, chief executive officer, Verso Technologies. “Splendor recognized a unique opportunity to deploy in-demand services that will facilitate greater market share,” added Bannerman. “The Middle East is a key emerging market for Verso that will increasingly require complete and bundled solutions.”
“The I-Master solution will streamline our sales process by providing a single price solution, which is particularly important as we work across many countries and currencies,” said Omar Onsi chairman and chief executive officer, Splendor Telecom. “In addition, the solution offers a vast variety of services within the same architecture.”
