Sigma Systems, www.sigma-systems.com, a premier provider and leader in the design, development and deployment of OSS service management solutions, has told OSS News Review that Cogeco Cable has selected and deployed Sigma’s Residential Voice Service Package and services to deliver SIP-based VoIP services across its Ontario region.
Cogeco will leverage Sigma’s Service Management Platform (SMP) and Voice Service Package to configure, provision and manage both VoIP and HSI services on the SMP platform to support its evolving business needs. Sigma’s Solutions will provide Cogeco with the appropriated platform to support the increase of the VoIP customer base, decrease average call handling time and easily introduce new features to their VoIP services in the future. Sigma was selected and deployed at Cogeco based upon its tremendous track record of delivering complex VoIP solutions – to date over 20 VoIP deployments worldwide.
Sigma’s solutions are designed to help broadband service providers drive new revenue opportunities and reduce operating costs. Increased customer satisfaction, better data integrity are direct results of Sigma’s Voice Service Package. These comprehensive, integrated cable solutions span high-speed data, ISP, voice, video and converged multi-media services and are proven in over 50 deployments.
“The time is ripe for cable operators to offer an enhanced user experience as a differentiator over traditional telcos,” adds Tim Spencer, President and COO for Sigma. “They must be able to exercise precise control over the delivery of complex services like VoIP that involves tightly managing the overall business/operational process and network integration. With Sigma’s solutions, service providers can capitalize on the benefits of the end-to-end automation which allow them to deliver and manage their growing product and subscriber base, more efficiently than ever before.”
The Sigma Service Management Platform and Voice Service Package provides Cogeco order management, resource management, service provisioning and inter-carrier gateway integration capabilities for VoIP services such as dial tone, voice mail, long distance service provider selection and CLASS/calling features. Our solutions encapsulate the broadband IP services domain expertise and best practices that Sigma has gained from working closely with many of the world’s largest service providers.
About Sigma Systems
Sigma Systems is a premier provider and leader in the design, development, and deployment of OSS service management solutions. A global company, we automate Communications Service Providers’ (CSPs) business and operational processes enabling them to define, activate, manage and diagnose subscribed, on-demand and real-time IP broadband and wireless services. Sigma All Play Solutions provide the “Intelligence Behind Converged Services Delivery”. Sigma’s proven software provides CSPs with industry leading solutions for voice (circuit switch, VoIP, SIP, cellular voice), video (IPTV, DTV, ITV, VOD, PPV), data (DSL, DOCSIS, 2-way satellite, mobile and WiFi/WiMax data), and IMS-based services.
Sigma has 11 years experience using a proven implementation methodology that provides rapid deployment integration and turn-up in multi-service, multi-technology operating environments. Today, we manage over fifty (50) deployments for communications service providers with a combined total of approximately 30million subscribers managed on our platform, across North America, EMEA, CALA and APAC. For more information, please visit www.sigma-systems.com