NetScout Systems, Inc. (NASDAQ: NTCT), the industry pacesetter for advanced network and service assurance solutions, has recently announced that a recent customer survey revealed the nGenius® Performance Management System has cut network performance problem diagnosis times by nearly 70 percent. Users reported that problem diagnosis took an average of 9.1 hours with other tools and approaches, and an average of 2.8 hours once the nGenius® System was deployed. [Read more…]
NetScout Enhances Early-Warning System for Application Performance and VoIP Assurance
NetScout Systems, Inc. (NASDAQ: NTCT), the industry pacesetter for advanced network and service assurance solutions, has recentlly announced availability of nGenius® Analytics Version 1.2. With this release, nGenius Analytics now includes features designed to proactively monitor VoIP quality metrics, application response time increases, and application utilization decreases – all critical aspects to assuring services and reducing Mean Time to Restore (MTTR) on today’s converged networks. [Read more…]
COLT Chooses telent to Provide Communications Infrastructure Support
telent plc (LSE: TLNT), a leading provider of technology services, has recently been awarded a three year contract by COLT to provide field engineers to support its customers’ communication infrastructures. [Read more…]
NewVoiceMedia Launches New Platform for Personalised Customer Care
NewVoiceMedia, one of Europe’s leading Hosted Telephony Service providers, has launched ContactWorld, a next-generation platform for voice applications. The solution has been designed to help companies introduce Individual Caller Treatment (ICT), a new personalised service that can turn any contact centre into a highly-focussed, precision marketing tool. [Read more…]
Lavastorm Reinvents Revenue Assurance with New BRAIN Software
Lavastorm, a global provider of business assurance software and solutions, has recently announced a major new edition of its BRAIN revenue assurance software. The new 4.0 release is designed to transform the market by setting a new standard for easy audit configuration. It also changes how assurance software is priced and delivered, enabling a much wider scale and use of business assurance auditing within and beyond the communications service provider market. [Read more…]
TEOCO Brings Network Cost Management, Revenue Assurance and Business Intelligence Solutions to Cable Industry
TEOCO Corporation, a leading provider of network cost management, revenue assurance and additional business intelligence solutions, is leveraging its historical strength in the communications market to offer its full suite of products and services to the cable industry. Today, TEOCO provides auditing services and software solutions to many premier global cable operators, including Charter Communications (Nasdaq: CHTR) in the U.S. [Read more…]
Subex Azure Wins Fraud Management and Revenue Assurance Deal with mcel
Subex Azure Limited, a leading global provider of OSS solutions for telecom operators, has won a contract to provide fraud management and revenue assurance solutions for mcel, the largest GSM operator in Mozambique. [Read more…]
Blyk, Europe’s cutting-edge mobile operator, deploys MetraNet
Blyk, the free, pan-European mobile operator for young people, will use MetraNet, MetraTech’s billing, customer self-care and partner management platform, to implement its innovative business model. [Read more…]
AsiaInfo Wins Tender to Develop BOSS for China Mobile’s Extended TD-SCDMA Trial Network
AsiaInfo Holdings, Inc. (NASDAQ:ASIA) , a leading provider of telecom software solutions and IT security products and services, has won a tender with China Mobile, the world’s largest mobile operator, to deploy Business and Operation Support Systems (BOSS) for China Mobile’s extended TD-SCDMA trials in four provinces and three municipalities. [Read more…]
Mobilkom Austria Group Resumes Partnership with MACH for Data Clearing Services
MACH, the leading clearing and settlement partner for mobile based transactions, has announced that mobilkom austria group, which connects more that 10 million subscribers over six countries, has renewed its contract for Data Clearing services with the company. [Read more…]
Interactive Enterprise and Suntech Sign Partnership Agreement
Interactive Enterprise Limited (IE) and Suntech have signed a new agreement where both companies will work together in delivering an integrated end-to-end solution for the Polish and Eastern European broadband market encompassing billing, customer relationship management (CRM), network inventory and planning and service provisioning and management. [Read more…]
Subex Azure Hosts International User Conference for Global Customers and Partners
Subex Azure Limited, a leading global provider of OSS solutions for telecom operators, is hosting its bi-annual International User Conference between 18 and 20 April 2007 at the Athenaeum InterContinental Hotel in Athens, Greece. [Read more…]
Yankee Research Highlights Product Management Weakness in CSPs
The seismic shift in customer demand for new personalized services is exposing major weaknesses in the product management (PM) strategies of major communications services providers (CSP), according to new Yankee Group research. The report highlights a massively fragmented PM environment where responsibilities are blurred, current tools are ‘often simplistic and, at worst, amateurish’, and reliance on manual processes can double product launch timescales. [Read more…]
7th Annual Asia Pacific Billing & Revenue Assurance 2007 Brings
Beacon Events, formerly known as IIR Asia, is proud to be hosting its 7th annual Asia Pacific Billing & Revenue Assurance 2007 co-located with Telecom Fraud Summit 2007 (25-26 April 2007, Hilton Singapore). [Read more…]
Primal Solutions Makes Available Carrier-Grade Voice Profitability Services Online
Primal Solutions (OTCBB: PSOL), the leading provider of IP transaction management platforms, used in delivering carrier-grade charging and settlement management solutions, has recently announced that it is now making available online the very same Voice Profitability management tools that are used by Tier 1 MSO service providers. [Read more…]
Microtronix Upgrades Web Site Design
Microtronix® launched its new web site www.microtronix.com recently with a dynamic, new look. Microtronix’s former web site, www.X25.com, has been merged with www.microtronix.com to form a site that provides online visitors with dramatic improvements in navigation, uniformity, appearance, and accessibility to users with a new download library. [Read more…]
Are you attending APAC’s only Billing RA Fraud Event?
The 7th Annual Asia Pacific Billing & Revenue Assurance 2007 co-located with the Telecom Fraud Summit 2007 is now less than 4 weeks away.
Wondering how valuable it is for you to attend? Here are 25 reasons why you must not miss this rare opportunity to adapt new ideas for your key revenue protection functions – billing, revenue assurance and fraud management: [Read more…]
BMG Showcases Innovation Best Practices Of Blue-Chip Companies Online
Breakthrough Management Group (BMG) is to release ‘Inside the Innovation Elite’, an online executive briefing that features real-world best practices in innovation. The 60-minute at-your-desk resource costs just £150 and features case studies of innovation leaders, including Whirlpool, Bank of America, BMW and 3M. [Read more…]
Toronto Hydro Telecom Replaces OSS with Digital Fairway Solution
Digital Fairway Corporation (www.digitalfairway.com), a leader in communications management software and automated end-to-end service delivery solutions, has recently announced that Toronto Hydro Telecom has selected its ProvergentOSS software platform for order management, workflow processes and circuit and equipment inventory management. ProvergentOSS will expand with Toronto Hydro Telecom’s provisioning capabilities as it introduces new service offerings and grows its customer base. [Read more…]
911 Enable Selected for Membership in Avaya DeveloperConnection Program
911 Enable, a leading 911 service provider that offers solutions tailored specifically for enterprises and businesses, has been selected by Avaya Inc. (NYSE: AV), a leading global provider of business communications applications, systems and services, for membership in the Avaya DeveloperConnection program. [Read more…]
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