Amdocs (NYSE: DOX), a leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), has recently announced that the Amdocs Next-Generation Convergent Billing Solution has won the 2007 “Best Converged Billing Product” award from Convergence World magazine and the International Engineering Consortium (IEC).
The Amdocs solution supports all aspects of convergence, from customer payment method (pre – and postpaid) to services (e.g. voice-data-content) and lines of business, including fixed-line/mobile and telephony-satellite-cable. The award finalists also included Comverse, Highdeal and Martin Dawes. The Convergence World Awards were presented yesterday at a reception on the exhibition floor of the C5 World.
The Amdocs Next-Generation Convergent Billing Solution is an end-to-end mediation, rating and billing platform. The solution leverages the revenue management products of the Amdocs 7 suite, which was introduced in January, 2007. Based on an innovative architecture that is comprised of a single customer data management facility, invoicing engine, comprehensive product catalog, and a powerful rating engine, the Amdocs Next-Generation Convergent Billing Solution speeds time to market for innovative service bundles while increasing operational efficiencies and savings. With built-in 3GPP (Third Generation Partnership Project) compliance support for next-generation networks such as IP Multimedia Subsystem (IMS) and based on service-oriented architecture (SOA) capabilities, the Amdocs solution makes integrating with third party software easier, helping to lower providers’ total cost of ownership.
Only recently, Amdocs 7 was selected by PT Excelcomindo Pratama Tbk.(XL), a leading mobile communications service provider in Indonesia and part of the TM group Malaysia, for convergent prepaid-postpaid billing across XL’s wireless, broadband Internet and Internet Protocol (IP) based voice as well as offerings for next generation networks such as IMS (IP Multimedia Subsystem).
“The Amdocs Next-Generation Convergent Billing Solution gives us advanced tools to ensure we can offer a unique customer experience, attract millions of new customers and profit from the evolution to next generation networks and services,” said Joy Wahyudi, director of commerce at XL. “As we transform into a multi-play provider, Amdocs is also helping us minimize costs and risks along the way.”
“Amdocs demonstrated, through its customer testimonials, the high quality of its converged billing product,” said Stuart Willet, publisher of Convergence World Magazine. “Its solution helps providers improve service levels and offer an innovative and intentional customer experience.”
“With the recent launch of the Amdocs 7 suite, we now offer the first industry-specific software suite that enables service providers to achieve and profit from convergence — offering customers access to any service, over any network, at any time and on any device,” said Michael Matthews, chief marketing officer at Amdocs. “Within the revenue management offering of Amdocs 7, the Next-Generation Convergent Billing Solution now boasts enhanced functionality to support cable and multi-play.”
About the Convergence World Awards
Convergence World magazine, a proud media sponsor of C5 World Forum, and premier publication for the telecommunications industry, is widely recognized as the voice of the industry. Making its debut in association with the C5 World Forum 2007, the Convergence World Awards 2007 recognize organizations that are making the greatest contribution to this exciting marketplace and those who are leading the way in reshaping the world of communications. The Convergence World Awards program is designed to not only reward those who have excelled, but to explain how and why they won to a worldwide audience.
In association with the International Engineering Consortium (IEC), the Awards are also endorsed by The Moriana Group, Fixed Mobile-Convergence Alliance (FMCA), Wi-Fi Alliance and Mobile Ignite. Visit www.convergenceworldawards.com.
About the C5 World Forum
The C5 Network World Forum (Customer-Centric Converged Communication and Content), focused on networks and technologies, emerged from the need to move beyond the digital networked economy to focus more intently on the implications of network convergence of communications and its role in shaping personalized content and communications for customers.
Previously known as the 21st Century Communications World Forum, the forum premiered in 2005, drawing more than 2,000 registrants eager to discuss the latest advances in the move toward customer-centric information and communications technologies. The 2006 show in London, England, which saw a 75 percent increase in registration over the 2005 forum, analyzed the business and technology requirements for making convergent IP communications a reality in today’s world on a carrier scale.
The premiere of the C5 Network World Forum will take place in the Fiera Milano Congressi in Milan from 26-29 March 2007. Telecom Italia will be the forum’s official host sponsor. For more information, visit www.iec.org/events/2007/c5.
About the IEC
A nonprofit organization, the IEC is dedicated to catalyzing technology and business progress worldwide in a range of high-technology industries andtheir university communities. Since 1944, the IEC has provided high-quality educational opportunities for industry professionals, academics, and students. In conjunction with industry-leading companies, the IEC has developed an extensive, free, on-line educational program. The IEC conducts industry-university programs that have a substantial impact on curricula. It also conducts research and develops publications, conferences, and technological exhibits that address major opportunities and challenges of the information age.
More than 70 leading universities are IEC affiliates, and the IEC handles the affairs of the Electrical and Computer Engineering Department Heads Association and Eta Kappa Nu, the honor society for electrical and computer engineers. Please visit www.iec.org.
Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world’s leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experience(TM), which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of $2.48 billion in fiscal 2006, Amdocs has over 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.