VOSS Solutions has acquired LayerX Technologies, a leading provider of advanced data analytics and monitoring software for networking and unified communications operators.

VOSS’ decision to acquire LayerX forms an important part of its growth strategy supporting the accelerated business transformation journeys its customers are undertaking, driven by the seismic shift in employee working practises over the last 24 months.

Additionally, VOSS has raised $15m from existing investors and shareholders to both complete this transaction and position the company for ongoing growth and expansion. The growth funding round was led by Verdane, the Northern European specialist growth equity investor, expanding the investment firm’s shareholding in the company, with new investment capital from Claret Capital Partners who participated with both equity and debt. Existing investors Vodafone Ventures and Foncière Georges Mignon NV also supported the funding round.

Leading the Way in Automation Intelligence

Founded in 2003, VOSS has cemented its position as the leading provider of digital workplace management technology, with a mission to introduce high levels of automation and intelligence to empower its customers to improve employee productivity, unlock savings, and fuel business growth.

With the acquisition of LayerX Technologies, VOSS will extend its UC and collaboration automation management expertise across the full lifecycle of collaboration platforms – from discovery and migration, across orchestration and fulfillment, through to performance monitoring, management, analytics, and reporting.

Benefits to customers will include:

• Advanced automation to orchestrate end-to-end processes – VOSS empowers organizations to design, deploy, operate, and optimize their digital workplace, introducing advanced levels of automation and orchestration to solve many challenges which drive success and user adoption while greatly reducing delivery costs. This is delivered as a single pane of glass solution and single point of integration for the entire digital workplace ecosystem.
• Actionable insight into collaboration data – VOSS provides proactive monitoring, fault detection, reporting and analytics, and draws intelligence from third party applications to enrich the collaboration data, unlocking a deep understanding of the platform to improve productivity and save money. Customers can resolve problems faster, gain a deep understanding of service quality, and optimize deployed services and licenses.
• Drive to self-healing and AIOps – The acquisition of LayerX further extends VOSS’ unique ability to automatically identify, analyze, troubleshoot, and correct UC and collaboration faults. The key to this solution is zero-touch fault rectification which significantly reduces downtime, increases service availability, and improves business continuity for critical business operations that involve communications.

For further information, please contact [email protected].