Orga Systems, a leading software vendor for real-time charging and billing solutions, with an international customer base in the telecommunications, utilities and automotive markets, told OSS News Review that it was mentioned as a “Sample Vendor” in two Gartner Hype Cycle Reports: “Hype Cycle for Communications Service Provider Operations, 2014” and “Hype Cycle for Communications Service Provider Digital Services Enablement, 2014”. Gartner identified Orga Systems as a “Sample Vendor” for “Convergent Charging” as well as for “Integrated Policy and Charging Control Solutions”.
Policy and charging are moving closer together
Both Hype Cycle reports state that “in the last two years, policy and charging have been moving closer together, resulting in higher penetration of integrated solutions. This is largely a result of growing concerns in the industry about changing consumption patterns for data services and the need to move beyond traditional pricing models.”
Further Gartner identified in both reports specific benefits “Convergent Charging” can have for Communications Service Providers (CSPs):
“Increased ARPU by selling additional services
Reduced operating expenditure through system consolidation
Improved customer loyalty and reduced churn by offering bundled solutions
Provision of a complex-account hierarchy for large enterprises
Introduction of hybrid service models”