Orga Systems, a leading software vendor for real-time charging and billing solutions, with an international customer base in the telecommunications, utilities and automotive markets, has been evaluated in this year’s Magic Quadrant for Integrated Revenue and Customer Management for CSPs (IRCM)* by leading analyst firm Gartner, Inc., among 19 global IRCM vendors. This year Orga Systems has been positioned the highest and furthest for execution and vision in the Niche Players Quadrant. All vendors are analyzed and evaluated based on the criteria “Ability to Execute” and “Completeness of Vision”.
Ability to Execute evaluates vendors on the quality and efficiency of the processes, systems, methods or procedures that enable their performance to be competitive, efficient and effective, and to positively affect revenue, retention and reputation. Ability to Execute is primarily a combination of factors driven by product functionality, architecture and performance, and by the ability to meet customer expectations during product delivery and operation. Vendors are judged on their ability and success in executing their vision. Completeness of Vision evaluates vendors on their ability to convincingly communicate their current and future market direction, innovation, customer needs, and competitive forces, and on how well those statements map to Gartner research positions. Vendors are rated on their understanding of how they can address market forces to meet and anticipate customer demands. Completeness of Vision is primarily a combination of domain expertise, an appropriate go-to-market strategy, and a focus on innovation in product functionality and enabling technology.
*Gartner “Magic Quadrant for Integrated Revenue and Customer Management for CSPs” by Norbert J. Scholz, Kamlesh Bhatia, Jouni Forsman, October 2014.