FTS (LSE: FTS), a global provider of Business Control, Billing and CRM solutions for communications service providers, has recently announced the availability of Leap Billing RC (LBRC) version 7.0, a next generation billing and CRM solution for the Americas market.
Version 7.0 builds upon the company’s extensive experience and success gathered from FTS’ large installed base of customers and years of product development. The new version focuses on four key areas:
1. Enhanced support for MVNOs, IP based services, and content This includes extensive additions to LBRC’s charging functionality addressing new advanced services and bundled offerings. Coupled with its flexibility and outstanding configurability, the solution enables providers to stay ahead of their competition and lead with new services.
2. Customer retention
Focusing on one of the industry’s most pressing needs, LBRC Version 7.0 introduces additional customer retention functionality including loyalty points, rewards, and discounts.
3. New management tools improving control and performance OPEX efficiency has been lifted to new heights. LBRC Version 7.0 includes a new set of management tools (workflow, work queues and monitors) to provide for ultimate control of order processing, treatment and other internal processes.
4. Consolidation support
Helping providers as they participate in the substantial industry consolidation, the new version includes a state-of-the-art, XML-based transformation tool (XBi) allowing efficient infallible integrations and systems migrations.
Having a keen focus on the industry and its customers, FTS developed this release through strong cooperation with its growing customer base. The Leap Billing RC User Group has been actively contributing to the release with ideas, areas of improvement and helping FTS focus on real provider needs. The resulting solution not only addresses standard next generation billing issues but goes a long way in delivering a platform for revenue growth, customer retention, and OPEX containment.
“This latest release has ensured that FTS remains ahead of the curve,” said Arlin Goldberg, Executive Vice President Information Technology, Eschelon Telecom, Inc. “Version 7.0 has some very innovative functionality that we will be extremely interested in implementing. It is very positive that FTS has listened to us and the rest of the market and created a product that addresses the needs of our business.”
“The new release delivers service providers a solution focused on increasing revenue and reducing OPEX,” said Shaul Ganel, President of FTS’ North American Division. “We put special attention to issues like customer retention, systems consolidation and providing a robust set of tools for the day-to-day management of the BSS systems.”
FTS (LSE: FTS) is a provider of Business Control, Billing and CRM solutions for communications service providers. FTS pioneered the Business Control Layer market and is the leading player in the space. By analyzing events from a business standpoint rather than just billing them, FTS allows providers to better understand their customer base and leverage business value from every event and interaction.
FTS deploys its full range of end-to-end, stand-alone and add-on solutions to customers in over 40 countries and has implemented solutions in wireless, wireline, cable, content and broadband markets including multiple cross-network installations. Serving the evolving needs of both traditional and next generation service providers, the company’s operations comprise four international R&D locations and strategically-located sales support offices worldwide.
FTS is one of EMEA’s fastest growing technology companies, consistently earning a place within the Deloitte Technology Fast-500 EMEA listing. For more information please visit http://www.fts-soft.com/.