Currently Revenue Assurance (RA) and Fraud practices are mostly reactive in nature and focused on retrospective experiences, therefore their effect on preventing leakages is limited. In addition, operators usually rely on intuition to identify high leakage areas or utilize one-off consulting services when initially deploying the RA and Fraud solutions. In reality there is a need for ongoing consulting and business support with the use of automated tools which have the capabilities to identify, measure, and mitigate risk. cVidya’s new solution, ProactiV, provides these capabilities. [Read more…]
Convergys Appoints Marife Zamora to Managing Director for Asia Pacific, EMEA
Convergys Corporation (NYSE: CVG), a global leader in relationship management, and the largest private employer in the Philippines, has announced the appointment of Marife Zamora to Managing Director for Asia Pacific, Europe, Middle East, and Africa for Convergys’ Customer Management business. Previously, Zamora served as the first country manager of the Philippines, and managed Convergys’ burgeoning presence in the Philippines from its first contact center in 2003 to its 17th contact center and 25,000 employees today. [Read more…]
NetCracker to Acquire Subex’s Activation Business
NetCracker has entered into an agreement to acquire Subex’s activation business. NetCracker Technology has told OSS News Review that they have reached an agreement with Subex Ltd., to acquire its activation and provisioning business in an asset sale.
NetCracker will acquire Subex’s NetProvision, NetOptimizer, and Vector products, and the associated business. NetProvision and NetOptimizer represent what was previously the Syndesis business covering the provisioning and activation domains. [Read more…]
Technology increases user satisfaction and reduces customer claims
A 5% increase in end users’ claims confirms the challenge that telecommunication and public utilities services providers face, not only for the provisioning of quality services but for having the capacity of providing assertive answers to user requirements. The latest ‘Statistical Report on Claims’ from the Colombian Superintendence of Domiciliary Public Services, for the first semester of 2011 documented 33.737 claims from end users. [Read more…]
Nigeria Com Conference and Expo Coming Soon
Attend Nigeria Com conference and exhibition, and you’ll gather all the insights, ideas and contacts you’ll need to improve your networks and services to drive growth in Africa largest communications market. [Read more…]
CSG International Selected to Provide Interconnect Solution at Tunisiana
CSG Systems International, Inc. (NASDAQ: CSGS), a global provider of software- and services-based business support solutions that help clients generate revenue and maximize customer relationships, announced recently the selection and implementation of its CSG Interconnect settlement product by Tunisiana, owned by QTEL. Tunisiana selected CSG Interconnect to streamline its operational processes across its business, improve revenues, reduce costs and better optimize cash flow. [Read more…]
Convergys BSS Project with Major Provider,Telekom Deutschland, Hits Second Milestone
Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced recently that Telekom Deutschland’s wireline subscribers have gone live on a state-of-the-art Convergys Smart Revenue Solution. Telekom Deutschland is the German operating company of Deutsche Telekom AG and has approximately 25 million fixed net subscribers. [Read more…]
Mobile money payment is expanding by more than 38 %
A recent study from leading analysts predicts a worldwide growth of mobile payment users. An overall increase of 38.2 % from 2010 will lead to surpassing 141.1 million users. Due to this trend, money transfers and prepaid top-ups will drive transaction volumes, especially in developing markets where most of the population is unbanked. Orga Systems, #1 choice for real-time charging and billing, has designed a secure and scalable solution enabling telecom operators and financial institutions to offer advanced mobile financial and payment services in real-time. [Read more…]
Econet Wireless Chooses Subex Revenue Operations Center for Managed Services
Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, recently announced that it has been awarded a Managed Services contract upon successful implementation of its industry leading ROC Fraud Management and Revenue Assurance solution for Econet. [Read more…]
From custom utility technology to cost efficiency
Leading Analysts forecast 1.3 billion residential and commercial smart meter connections by 2020. The number of worldwide smart home installations is expected to reach 5.38 million by 2015. There is an increasing shift towards smart home technology adoption from fancy residences to mainstream and production homes. Following this trend prepayment for electricity and gas has to become smarter with more system capability and greater flexibility for consumers. Orga Systems, #1 choice for real-time charging and billing, can provide these capabilities with its SmartEnergy Suite which enables accurate individual and dynamic rating and billing in real-time. [Read more…]
Sicap Device Chooser, the Natural Choice for Swisscom Web Service
Swisscom and sicap have recently revealed the solution behind Swisscom online shop “Advisor”, the brand new web service which helps mobile subscribers select, compare and purchase new devices. [Read more…]
cVidya Appoints Amit Daniel as Executive Vice President of Marketing and Business Development
cVidya Networks, (www.cvidya.com) the global leader and innovative provider of Revenue Intelligence solutions for Telecom, Media and Entertainment service providers, has appointed Amit Daniel as Executive Vice President of Marketing and Business Development. Amit has over 17 years experience in senior marketing and commercial positions in the Communications and Telecoms industries worldwide and her responsibilities will include strategic marketing, product management and business development. [Read more…]
Neural Technologies joins Telecommunications Risk Management Association TRMA
Neural Technologies announced recently that it is now an affiliate member of the Telecommunications Risk Management Association (TRMA), an organisation dedicated to best practice in telecoms fraud and credit risk management. [Read more…]
Subex Core Business Order Intake grows 63.12 % at US $ 23 mln Net Profit grows 424.46%
Subex Ltd, a leading global provider of Operations and Business Support Systems (OSS/BSS) for Communications Service Providers, announced recently that it has recorded Net Consolidated Revenue of Rs. 1169.51 mln for the first quarter of FY12. The Order Intake for RMS, the core business of the company, grew 63.12% at US $ 23 mln up from US $ 14.1 mln in FY11 Q1. Net Profit grew 424.46% at Rs. 132.27 mln up from Rs. 25.22 mln in FY11 Q1. [Read more…]
Neural Technologies Implements Mobile Payments Fraud Management Solution in Africa
Risk management software solution provider, Neural Technologies, has implemented its Minotaur solution to manage mobile payments fraud at a leading African mobile telecoms operator.
Neural Technologies’ Minotaur mobile payments fraud management solution will monitor every stage of the mobile payment transactions carried out on the African operator’s mobile payment platform. [Read more…]
Constancy and business leadership result in associate ETIS membership
Orga Systems, #1 choice for real-time charging and billing, has recently become an Associate Member in the ETIS organization, the global IT association for telecommunications. After Orga Systems successfully contributed its deep knowledge in real-time charging and billing at the last billing working group meeting in Athens, Orga Systems’ membership will distinctively be about committing its expertise to the Billing Working Group (WG), Business Intelligence & Data Warehouse WG and the Enterprise Architecture WG. [Read more…]
Broadband World Forum 2011 Conference Program Announced
The world’s leading broadband event – Broadband World Forum 2011 – recently announced its largest conference programme including more global senior operator decision makers than ever before. [Read more…]
Connectiv Solutions Provides Enhanced Network Intelligence with netCLARUS 2.0
Connectiv Solutions recently announced the latest release of their flagship product, netCLARUS v2.0. netCLARUS 2.0 builds on leading, industry-driven features and functionality to provide telecom service providers visibility, control and tight management of network usage cost. As a suite of specialized software modules, netCLARUS 2.0 enables an enterprise-wide shared resource center for Traffic, Interconnect and Cost Management functions. This role-based approach addresses the unique challenges faced by individual business units while streamlining analysis and increasing productivity. [Read more…]
Astellia Helps Videotron Automate Wireless Network Optimization
Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS and performance has strengthened its collaboration with Videotron, a major operator in Canada to stimulate Wireless Network Quality of Experience. Under the agreement, Videotron will take full advantage of Astellia’s expert system for automatic diagnosis and optimization. The rule-based solution automatically detects low quality cells, analyses QoS issues’ root causes and thereby improves both service quality and optimization task efficiency. [Read more…]
Volubill Provides Charging and Policy for the First 4G WiMAX Network in Cameroon
Volubill recently announced that 4G Africa AG, a Swiss company operating in sub Saharan Africa has completed the first phase of a state-of-the-art mobile 4G WiMAX network deployment in Cameroon which includes the implementation of Volubill’s CONTROL-IT™ and CHARGE-IT™ products. [Read more…]
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