The 40 leading telecoms operating groups out-performed the global economy by 5.0 ppt (percentage points), according to the latest research from Informa Telecoms & Media. Based on data taken from the recently published World Telecoms Financial Benchmarks (WTFB) service, the largest operators, as measured by consolidated total revenues, increased revenues for the second quarter of 2011 by 6.8% year-on-year to reachUS$327.6 billion. This compares to 1.8% growth in the broader economy, indicating global resilience to the amount consumers and enterprises spend on telecoms services as well as the effectiveness of operators’ financial and operational discipline. [Read more…]

fonYou, the cloud telephony pioneer, today announced its XtraLine solution for operators is now available as an iPhone or Android app that can be downloaded direct to a smartphone. [Read more…]

Ovum Events are proud to launch Steering for Success: Navigating through the Business Intelligence Maze on 1 December 2011 at the Grand Connaught Rooms in Central London. This Ovum event will provide a range of informative and practical sessions to help your organisation to determine the best course of action for its unique needs. [Read more…]

Ovum Events Master Class Extracting Business Value from Social Media is taking place in Central London on 8 November 2011.
This workshop led by Senior Ovum Analysts Richard Edwards and Mike Davis will provide delegates with practical insights into the rapidly evolving world of social media and analytics. Participants will take away useful and actionable knowledge that will inform and stimulate the development of a cohesive social media business and IT strategy. Full workshop materials are provided, either during the course of the day or for download after the event. [Read more…]

Ovum Events are proud to launch IT Governance and Planning on 7th December 2011 at the Grand Connaught Rooms in Central London. Ovum believes that creating value through IT-enabled business projects is a chain of activities that involves both business and IT functions. Consequently, IT Governance must run throughout the entire IT value lifecycle with both business and IT elements which helps to align these two perspectives to a common set of objectives. [Read more…]

Ovum Events Enterprise Collaboration Summit, taking place on 30th November at the Grand Connaught Rooms in Central London will focus on how mobile, social and cloud technology can offer organisations a real opportunity to do things differently. This will be highlighted through a series of vendor presentations and case studies. [Read more…]

Ovum Events are proud to introduce Hybrid IaaS: Coming of Age on 24th November 2011 at the Grand Connaught Rooms in Central London. This Ovum event is designed to inform senior IT professionals about the opportunities and challenges faced when attempting to figure out which IaaS vendors and offerings to pick and mix, how to integrate them into hybrid IaaS solutions. Lastly, this will equip Senior IT professionals with methods to understand their strengths and how to cope with their current shortcomings. [Read more…]

Ovum Events are delighted to welcome you to The Consumerization & Mobility Summit. This event takes place on 10th November 2011 at Hotel Russell in Central London. This event will focus on how CIOs can manage and exploit the consumerization effect and create new engagement models for their businesses with customers, the supply chain and with their employees. [Read more…]

Ovum Events are pleased to announce Master Data Management, taking place at the CBI Conference Centre, London on 1 November 2011. This event will inform organisations that are serious and ready to invest in MDM as a way to improve their bottom line. Furthermore, it will help to reduce operating costs, and improve their competitive edge in the market, through better and agile decision making. It provides practical advice on both the technical and organisational issues involved. Achieving MDM success is certainly not an easy goal. But the benefits afforded to your business certainly make it a worthwhile endeavour. Register Now! [Read more…]

A 5% increase in end users’ claims confirms the challenge that telecommunication and public utilities services providers face, not only for the provisioning of quality services but for having the capacity of providing assertive answers to user requirements. The latest ‘Statistical Report on Claims’ from the Colombian Superintendence of Domiciliary Public Services, for the first semester of 2011 documented 33.737 claims from end users. [Read more…]