Convergent Service Delivery Management Accelerates Service Fulfillment, Creates Dynamic Customer Experience
TELEMANAGEMENT WORLD â€“ Dallas, TX, November 9, 2005 â€“ Syndesis provides a critical component of Alcatelâ€™s (Paris: CGEP.PA and NYSE: ALA) revolutionary Triple Play management solution, which is being demonstrated today in a specially hosted “by-invitation-only” event for attendees of TeleManagement World 2005.
This live demonstration, which showcases the IPTV application of Alcatelâ€™s full Triple Play BSS/OSS solution, will be permanently hosted at Alcatelâ€™s Plano-based Operational Support Systems Integration Laboratory â€“ the worldâ€™s largest lab dedicated to Triple Play and IPTV.
Alcatel has integrated Syndesisâ€™ award-winning NetProvision service delivery management solution, including automated provisioning and activation, into Alcatelâ€™s new Triple Play BSS/OSS solution. These solutions enable communications service providers worldwide to immediately transform their networks, successfully launch services in real-time and deliver a truly dynamic customer experience.
“Todayâ€™s enlightened customers expect fast and accurate service delivery, uncompromising quality and the ability to manage their own services,” said Chris Swan, SVP Sales, Marketing and Alliances for Syndesis. “Backed by the power of partners like Syndesis, the Alcatel Triple Play BSS/OSS solution makes this a reality.”
The BSS/OSS applications that are the cornerstone of Alcatelâ€™s Triple Play solution will enable service providers to quickly deploy Triple Play services, grow their revenues, monitor service quality and compete more effectively.
TeleManagement World takes place November 7 â€“ 10 at the Adam’s Mark Hotel and Convention Center in Dallas, Texas. Syndesis is exhibiting at booth 326. Additional information is available from the TeleManagement World website at: http://www.tmforum.com/browse.asp?catID=2398.
About Syndesis (www.syndesis.com)
Syndesis is the leader in Convergent Service Delivery Management, empowering the worldâ€™s leading Communications Service Providers to deliver new network experiences for their customers. Renowned for customer success, in-depth network expertise and off-the-shelf support for more technologies and equipment than any other OSS software developer, Syndesis is the vendor of choice in deployments at more than 20 major service providers worldwide including Bell Canada, Cingular, MCI, Qwest, SBC, Sprint, Swisscom, Telecom Italia, Telefonica Empresas, TELUS and Verizon Wireless. Billions of dollars in service provider revenues from millions of new data services are processed through Syndesis platforms annually. A privately held company, Syndesis is profitable and is the recipient of numerous awards and widespread industry recognition for innovative technology, highly responsive customer service and groundbreaking solutions.
Alcatel provides communications solutions to telecommunication carriers, Internet service providers and enterprises for delivery of voice, data and video applications to their customers or employees. Alcatel brings its leading position in fixed and mobile broadband networks; applications and services, to help its partners and customers build a user-centric broadband world. With sales of EURO 12.3 billion and 56,000 employees in 2004, Alcatel operates in more than 130 countries. For more information, visit Alcatel on the Internet: http://www.alcatel.com.