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Convergys Appoints Clark Handy as New Senior Vice President of Human Resources

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Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources and billing services, has appointed Clark D. Handy to the position of Senior Vice President of Human Resources. As of December 11, 2006, Clark D. Handy will lead the development and implementation of human resource programs and processes for all of Convergys’ employees. Convergys currently employs more than 68,000 employees worldwide. [Read more…]

TV Cabo Chooses cVidya for Data Integrity Solution

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cVidya Networks, a leader of Telecom Data Integrity and Revenue Assurance Systems, has been selected by the Portuguese Pay-TV Operator TV Cabo for the provisioning of a data integrity solution based on the cVidya MoneyMap® product. This agreement between cVidya and TV Cabo is a big step for cVidya’s business with the Portugal Telecom Group. TV Cabo is a subsidiary of PT Multimedia and Portugal’s leading cable and satellite operator with over 1.4 million customers. [Read more…]

Subex Azure Launches Risk Management Solution

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Subex Azure Ltd, the world’s largest provider of revenue maximization solutions for telecom operators, has announced Subex Azure Risk Management System (SARMS), the latest addition to the RevMax revenue maximization suite that powers the Revenue Operations Center (ROC). SARMS helps telecommunications operators quickly assess the liability or risk posed by its customers – from initial credit assessment and service activation to ongoing usage and payment/late payment recovery cycles. The result is a proactive system that reduces unrecoverable revenues due to delinquency, properly sets credit limits, monitors and provides alerts to potential payment problems, and improves customer service by limiting the amount of bad debt that can quickly accrue and result in financial hardship. [Read more…]

Subex Azure Unveils Integrated Platform for Revenue Operations Center

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Subex Azure Ltd, the world’s largest provider of revenue maximization solutions for telecom operators, today announced it has successfully integrated its RevMax(TM) suite of revenue maximization products to enable the “Revenue Operations Center (ROC).” Through its existing product lines, product lines acquired from Azure Solutions and the introduction of its new Risk Management solution, Subex Azure now offers an integrated suite of solutions needed to monitor and manage the entire revenue lifecycle.

The RevMax suite includes stand-alone, full functional modules for Revenue Assurance, Fraud Management, Interconnect Billing, Risk Management, Inter-party Settlement and Route Optimization. Importantly, these modules form an integrated system that will help telecom operators capture lost revenue and deliver more value to customers, investors and partners. [Read more…]

ntl Telewest Selects Convergys Billing and Customer Care Solution

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Convergys Corporation (NYSE:CVG), a company that provides customer care, human resources and billing services, has signed a licensing agreement with ntl Telewest for Convergys’ ICOMS customer care and billing solution. ntl Telewest is the United Kingdoom’s biggest cable operator and is a leading provider of broadband, digital television, telephony, content, and communications services to homes, businesses, and public sector organizations in the UK. [Read more…]

Wireless Operator in China Orders ECtel Revenue Assurance Solution

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ECtel Ltd. (NASDAQ: ECTX), a provider of Integrated Revenue Managementâ„¢ (IRMâ„¢) revenue assurance solutions, has received an order for its revenue assurance solution called RAP. ECtel’s RAP revenue assurance solution will be implemented in the province of Zhejiang for one of China’s largest wireless operators in cooperation with Motorola China. [Read more…]

Wireless Operator in Eastern Europe Places Orders for ECtel Revenue Management Solutions

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ECtel Ltd. (NASDAQ: ECTX), a leading provider of Integrated Revenue Managementâ„¢ (IRMâ„¢) solutions, has received follow-on orders from a major wireless operator in Eastern Europe. The order was for its Integrated Revenue Managementâ„¢ (IRMâ„¢) solutions. The deal is valued at over three and a half million dollars. This major wireless operator in Eastern Europe also expanded the use of the ECtel revenue assurance solution (which is an upgrade to FraudView® Release 8, and expanded network coverage. [Read more…]

Telsasoft Receives Order for Set of CDMA Call Detail Record Reports

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Telsasoft, a Telecommunications Service Assurance Software Company Based in Minneapolis, Minnesota, has recently received an order for a set of CDMA CDR (Call Detail Record) reports from a regional CDMA Network Service Operator. MTA Wireless of Wasilla, Alaska, has deployed a set of CDMA CDR (Call Detail Record) reports from Telsasoft to complement their next generation integrated OSS network management solution that they also purchased from Telsasoft for their CDMA2000 1x network infrastructure. [Read more…]

The Road to IMS – Managing the Transition to All-IP networks

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IP Multimedia Subsystems (IMS) is touted as the means for delivering a variety of communications services to telecom operators’ customers regardless of their network. It is seen as a major driver behind the convergence of wireline and wireless networks, providing a technology-agnostic mechanism for voice and multimedia based services.

The telecoms industry is not, however, ready to do away with existing network investments and build an integrated, IMS-driven network from scratch. Rather operators are aiming for a smooth transition that will exploit existing legacy technologies before moving to IMS over Next Generation Networks and 3G networks. [Read more…]

Openet Telecom Provides IMS Charging Expertise to CableLabs PacketCable Standards

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Openet Telecom, a leader in offline and online charging and rating solutions for communications providers, has recently announced its leadership role in developing cable industry network usage collection and billing standards. As a part of the CableLabs PacketCable 2.0 standards initiative, Openet Telecom actively contributed in developing the accounting specification that defines how the collection of network usage data is done for any IP multimedia session on a cable network. This ensures that required billing functions can be supported. [Read more…]

Megasoft Signs Deal with MTNL

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Megasoft Limited (BSE CODE NO: 532408), an Intellectual Property-driven, product-based technology company, has been selected by MTNL New Delhi to provide roaming management services and focus on setting up roaming agreements. Megasoft’s telecom division called XIUS is a leading provider of specialized solutions to the telecom industry. [Read more…]

CallSmart Renews Relationship with LogiSense Corporation for Delivery of Voice Over IP Services

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LogiSense Corporation, a leading provider of converged IP Billing and OSS (Operations Support Systems) solutions, has recently announced that CallSmart, a company in North Dakota that provide long distance service to the Bismarck, Dickinson and surrounding areas in North Dakota, has renewed its relationship with LogiSense Corporation by implementing their EngageIP Telecom Rating and service management solution. LogiSense Corporation will continue to provide customer management and billing solutions to help CallSmart offer reliable services and customer support to all of its current subscribers. [Read more…]

Yankee Group and Cisco and FTS to Demonstrate Business Control Layer in Seminar

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FTS (Formula Telecom Solutions), the original creators of Business Control Layer, Cisco Systems, and telecom analysts Yankee Group will demonstrate how telcom service providers can improve revenues and increase their customer satisfaction using the Business Control Layer from FTS. This free road show is open to all telecom service providers at the Kaffeebörse in Hamburg on 15th November and the Institute of Directors in Pall Mall, London on 16th November. [Read more…]

Tech Mahindra Receives Business Partnership of The Year Award

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Tech Mahindra Limited, the leading provider of IT services and solutions to the global Telecom industry, has won the first ‘UK Trade & Investment India Business Awards 2006.’ They were declared winners in the coveted ‘Business Partnership of The Year Award’ category.

These awards have been instituted by the UK Trade & Investment at the behest of Prime Minister Tony Blair in September 2005. UK Trade & Investment India Business Awards recognise and celebrate UK-India business partnership, specifically in terms of inward investment, collaborative business partnership, entrepreneurship and innovation. [Read more…]

Midcontinent Communications Extends Billing and Customer Care Contract with Convergys

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Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services, announced today that Midcontinent Communications has extended for 5 years its contract for ICOMS, Convergys’ convergent voice, video, and data billing and customer care solution. The original contract was signed in 1998. [Read more…]

Bharti Telesoft Makes Roaming Simpler for SabaFon Subscribers

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Bharti Telesoft, a leading global supplier of core Value Added Services (VAS) platforms and Business Support Systems (BSS) for wireless and wireline carriers, has signed an agreement to deploy its RoamVantage platform at SabaFon, helping to deliver a range of roaming services that will increase service options for inbound roamers and enhance operations for the leading Yemeni service provider. [Read more…]