Today at Cisco Live, Cisco’s annual IT and communications conference, VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, announced the publication of a new case study, that documents how Inteliquent is using the VOSS technology to offer a white label hosted collaboration service to Cisco channel partners.
Inteliquent, originally founded under the name Neutral Tandem in 2003, is a global voice and data network provider. The case study details Inteliquent’s unique position of being a wholesale business operator with an unblemished track record of neutrality, and explains how the company became the first wholesale provider of Cisco HCS. The document goes on to discuss how Inteliquent offers Cisco channel partners and Tier-2/3 service providers a white label Cisco Hosted Collaboration Solution (HCS) package to resell to their end customers, allowing organizations to compete in the cloud collaboration market, without having to make an initial capital investment.
Finally, the case study explains the role that VOSS plays; giving Inteliquent and their channel partners a concise dashboard view of the entire HCS environment, and allowing Inteliquent to centrally manage its channel partners, who in turn are able to offer their end customers advanced bundles of hosted collaboration services. The case study details how flexible administrative access from VOSS means that channel partners can either retain or delegate some (or all) of the MACD administration, and offer customer-branded web-based self care portals for end users to manage their phone and line features and functions from any internet connected device, reducing the wait time commonly associated with submitting a change request to an administrator.
Surendra Saboo, President and COO at Inteliquent commented; “VOSS is the enabler in this whole new business model. Without the advanced automation tools that VOSS provides, we would not be able to offer Cisco channel partners hosted collaboration services in a white label manner.”
Mike Frayne, CEO at VOSS added; “We are excited to be working with Inteliquent on this is unique and compelling offering for Cisco channel partners, which gives allows companies to compete for a share of the hosted collaboration market at very low risk, and without having to make an initial capital investment.”
• For more information on Inteliquent HCS:
o Visit: http://www.inteliquent.com/hosted-services/index.cfm
o Email [email protected]
• To download the Inteliquent case study:
o Click here (log in required), or
o Email [email protected] to request a copy
• To visit VOSS at Cisco Live, please visit Booth #538 or email [email protected] to schedule a meeting