Multi-phase, multi-year project to be deployed in strategic European locations; Amdocs OSS to serve as a key component in Vodafone’s future network management capability
Amdocs today announced that Vodafone selected Amdocs Operational Support Systems (OSS) fulfillment products for deployment in key European locations. Amdocs will play a major role in supporting Vodafone’s Internet Protocol / Multi-Protocol data switching (IP/MPLS) network deployment across Europe. The agreement expands Amdocs’ long standing relationship with Vodafone.
As a preferred supplier of OSS systems, this project also signifies a change in commercial relationship and it is now being channeled through the recently established Vodafone Procurement Company SARL., adding further efficiencies to both companies’ operations.
About Amdocs Customer Experience Systems (CES)
Amdocs CES is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience—personalized, participatory and timely across any service, location and device. The Amdocs CES portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. The firm’s unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership.
For more information, please visit their website:
Amdocs (NYSE: DOX), the leading provider of customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. The firm provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world.
For more information, please visit their website: http://www.amdocs.com