Subex Ltd, a leading global provider of Operations and Business Support Systems (OSS/BSS) for Communication Service Providers, announced recently that it has been selected by one of the latest entrants in the telecom service provider space in India, to implement its industry leading ROC (Revenue Operations Center) Fraud Management and Revenue Assurance solutions in a Managed Services model.
The service provider will now benefit from Subex Limited’s critically acclaimed ROC Fraud Management and Revenue Assurance solutions which will help them address any vulnerability to fraud and revenue leakages, by putting in place a formidable system to combat such leakages. Subex was selected since the service provider, being a new operator in the market, wanted the best of breed solutions with an already established capability in the India market. Subex’s dominant position in the Fraud Management & Revenue Assurance domains among the Tier-1 and greenfield operators in India and around the world made them the natural choice to help the service provider. This win is in partnership with a large multinational system integrator.
“This is a big win for us in India. The customer saw value in our experience of having successful long term relations with service providers across the globe and, in particular, in the Indian market. Our managed services offerings will help them to focus on their core business generating activities without having to worry about fraud and revenue leakages”, said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd.
Subex’s ROC Fraud Management, is built to help CSPs (Communication Service Providers) move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement. It boasts several industry-leading features, enabling real time reaction through its in-line controls and transaction controls and prioritizes investigation of potential fraud cases through its advanced artificial intelligence (AI) techniques.
Subex’s ROC Revenue Assurance is designed not only to detect potential revenue loss, but also to assist an operator with its investigation, diagnosis and recovery of these revenues. ROC Revenue Assurance detects the symptoms of leakage, prevent incidents before they reach the customer bill, accelerate resolution times, improve cross-business communication, and enable Revenue Assurance teams to align their successes with broader organizational goals – such as higher margins and customer satisfaction.