Clarity, an Operational Support System (OSS) business process automation company, has announced the successful deployment of its pre-integrated end-to-end platform solution with PT Telkomunikasi Indonesia (Telkom). The project will form a single strategic OSS platform used for the inventory, provisioning and assurance of all PT Telkom network and services, based upon a hybrid of Next Generation Networks (NGN), IP MPLS and legacy technologies.
“As Indonesia â€™s largest telecommunications company, it is essential for us to provide an unparalleled level of customer service and improve the quality of that service while reducing the overall operating costs,” said Garuda Sugardo, Chief Operating Officer of PT Telkom Indonesia . “Clarityâ€™s pre-integrated OSS fully automates our vast communications network and provides end-to-end service fulfilment and assurance support. Now that itâ€™s live, the solution will give us full visibility of our network, enable us to cater for future growth in subscriber volumes through the system’s inherent scalability, and ensure that we are in a position to deliver the highest level of innovation in the market today.”
“By implementing the Clarity solution, PT Telkom has once again shown their forward-looking vision by being early adopters of NGOSS best practices. The benefit of this is that it will allow PT Telkom to launch its new customer services in a quicker time to market than other operators” said Dr. Tomislav MatiÃ¦, Chief Executive of Clarity. “PT Telkom now joins our growing list of customers around the globe enjoying seamless delivery of inventory management, service provisioning and service assurance within the one system. Uniquely designed to support convergence, our OSS solution engineers, provisions and assures voice, data, IP, application and content services over legacy and next generation networks.”
Clarity is the first Next Generation OSS to be deployed end-to-end, across all lines of business, by leading Tier 1 service providers. Clarityâ€™s installed base includes such operators as Telekom Malaysia, Philippine Long Distance Telephone Company (PLDT) and Sri Lanka Telecom, as well as India â€™s giant Reliance Communications.
About PT Telkom
PT Telkom is Indonesiaâ€™s largest InfoComm company and full service and network provider. Telkom and its affiliated companies provide fixed wireline, fixed wireless, mobile, data, internet and multi-media as well as network and interconnection services. With more than 12 million fixed-line subscribers and over 24 million mobile subscribers Telkom is one of the worldâ€™s leading telcos. BusinessWeek magazine ranked Telkom as twentieth in its 2005 list of the worldâ€™s 100 best information and technology companies. For more information, please visit www.telkom.co.id.
Clarity is the telecommunication industryâ€™s Operational Support System (OSS) business process automation company â€“ providing a pre-integrated product and database that streamlines the 17 eTOM elements of OSS into a single suite. This also allows Clarity to provide executive visibility of the network’s impact on revenue and customer experience cross both service fulfilment and assurance.
Having simplified the management of both legacy and next-generation network environments, Clarity OSS is network and services neutral, driven by templates that are rapidly configurable to allow operators to cut time to market for any new service by two-thirds. Today Clarity simplifies network support for over 50 million subscribers worldwide.
Established in 1993, Clarityâ€™s global headquarter is in Sydney , Australia , with offices in Asia, the Middle East, Europe and North America