Skyline Communications, the global leader in end-to-end multi-vendor network management solutions, announces that Norkring has rolled out Skyline’s DataMiner NMS/OSS platform for the end-to-end management of its entire operation. Norkring, part of the Telenor Broadcast holding and a leading provider of broadcasting services in Norway, operates one of the largest networks in Europe. They offer a wide range of services, including DTT and DAB, along with tailored video contribution services and IP connectivity solutions. DataMiner spans across all Norkring’s operational platforms, providing a single pane of glass to manage and control every single active component and each of the many thousands of services.
The solution comprises 24 DataMiner virtual compute nodes, forming a single consolidated and highly available DataMiner System that collects data around the clock from over 16000 network and processing products and more than 1000 physical locations spread across a vast territory. This includes products and systems of more than 130 different types and brands and with a wide variety of protocol interfaces, including both industry-standard interfaces and vendor-specific interfaces. The enormous amount of continuously collected operational data is processed by DataMiner in real time for sophisticated fault and performance management. DataMiner Service Management provides on-the-fly translation into actual service impact information, by mapping the data dynamically on more than 5000 services running across all of the platforms. The solution provides the team of over 20 operators with an instant end-to-end service-oriented perspective on their entire operation, transparently across any vendor and technology boundaries.
From an OSS perspective, Norkring also settled for nothing less than the best. For example, the provisioning of the DataMiner System is entirely automated by means of a comprehensive integration with the Norkring centralized Inventory & Asset Management platform. As new assets are populated in the Inventory & Asset Management platform and evolve through different stages from a test to a live production status, they are fully automatically instantiated and enabled in the DataMiner platform. In addition, the Norkring Trouble Ticket platform and other OSS tools have been fully integrated into DataMiner, enabling a highly automated and very efficient operational workflow. As a result, with the single pane of glass provided by DataMiner, Norkring operators are able to manage their services end to end. They can also easily create and manage trouble tickets to drive the field staff, and they can see auxiliary data related to weather conditions on remote locations, the real-time on-site presence of field staff, upcoming planned activities, and much more. Furthermore, Norkring also leverages the DataMiner Automation Engine capabilities to automate and streamline operational procedures and to further enhance the availability of its network services. This covers a wide range of applications, such as automated procedures for DAB disaster recovery, DTT time synching, automated power cycles on failed products, etc.