During June 8-12, 2008 in Amsterdam, Netherlands, MetraTech will lead a tutorial at the prestigious Billing & Information Management Systems event. The tutorial will be held on the second day of the conference, from 14:00pm to 16:00pm.
MetraTech’s chief technology officer, Doug Zone, will lead the tutorial, which will contain three sessions, with the title: “An Approach to Linking Investment Decisions in BSS to Business Strategy: making a compelling and defensible business case.”
The following lists the tutorial’s agenda:
1. What is the link between billing and business? Misconceptions at the executive level (CIO, CFO, COO):
*** an integrated view: service creation and service execution; and
*** the unified business case: OSS / BSS and Network
2. Panel Discussion: How to deal with Legacy Investment when making a business case:
*** how new technology has impacted the risk profile of legacy system replacements (SOA, Next Generation Systems, non-Switched Networks);
*** how to manage external stakeholders impacted by change; and
*** the cost of doing nothing: lessons from Product Lifecycle management
3. Calculating ROI from the business case:
*** estimating realistic lifetime costs: addressing inevitable change and estimating the unknowable (the mistake of assuming static requirements);
*** the value of strategic “Revenue Enablement” in estimating NPV of Revenues;
*** the value of service creation, lessons from investments in the assembly line; and
*** lessons from implementing SOA
In addition to Mr. Zone, there will be presenters from ACN, a leading global provider of media services, and Microsoft.
Mr. Zone commented, “With the increased need for system re-investment in the current budgetary environment, a rigorous look at building defensible ROI is absolutely critical. Those who attend will leave armed with knowledge and insights that will empower them to more effectively meet this key objective.”
To request more information or to register directly for the tutorial, please contact Stephanie Przybylski at [email protected]
MetraTech is a provider of cutting edge Web Services-based billing, customer self-care and partner management solutions.