JacobsRimell (JR), a leading provider of customer-centric IP service fulfillment solutions, announced this week at TeleManagement World Forum Dallas 2006 a five-year contract with Get, Norway’s leading digital TV and broadband provider. Get has selected JacobsRimell’s APSâ„¢ OSS solution to support Get’s Broadband, Voice (VoIP) and Digital TV products and services.
JacobsRimell’s APSâ„¢ will also enable Get to more rapidly implement and support a range of innovative, blended services that are planned for introduction in the coming year. Another key benefit that JacobsRimell’s APSâ„¢ will provide for Get and its subscribers is a range of intuitive self care facilities enabling Get’s subscribers to self select and modify their products and features. Delivered using the APSâ„¢ Portlet-based data presentation facility Get can maintain its existing look and feel, whilst more rapidly integrating the self-care features into their existing customer support environment.
Get selected the JacobsRimell solution based on its track record supporting more than 15 million Television, Voice and Broadband Internet subscribers, and because of APS’s unique information management and presentation architecture. APSâ„¢ will allow Get to more rapidly introduce and support new products and services that are independent of the access technology and the infrastructure vendor used, vastly simplifying Get’s operations and systems integration requirements.
“Our existing OSS provisioning system was unable to cope with the pace of change needed for our new product introduction plans. We needed one platform that would allow us to introduce new products and services more quickly and cost effectively, simultaneously improving the service levels for our customers, enabling them to be more in control,” said Kjell Hammer, CIO of Get. “We are confident that APSâ„¢ is that solution — an information-based platform that is flexible enough to scale with our growing customer base and our growing offering of converged products and services.”
“We are a firm believer that real time access to our subscriber and operational information is a key enabler for realizing our dream of rapid creation and adoption of more innovative products and services. This we can achieve through architecting and implementing a fully interoperable, usable and simple operational environment based on JR’s APS solution,” continued Hammer.
“By migrating to a single, extensible product and service fulfillment platform, Get is essentially future proofing its operations environment, whilst improving its service and support for its customer base,” said George Shanks, CEO of JacobsRimell. “With strong incremental growth, Get will be in a much stronger position to offer its customers new services with scalability and ease.”
JacobsRimell is a leading provider of service management and fulfillment solutions for communications service providers enabling them to support the continuous creation and delivery of residential and business products independently from underlying technologies.
JacobsRimell’s solution (APSâ„¢) is based on a unique, patented subscriber-centric data model that allows operators to rapidly develop and manage multiple products and services simultaneously, (Voice, Video, Broadband Internet as well as a range of blended services) significantly increasing operational efficiencies.
Operators with JacobsRimell’s solution can increase adoption rates by being able to create personalized and targeted offerings that can be subscribed to and turned on by customers themselves. With around 15 million voice, video and data subscribers in some of the worlds’ largest operators managed using JacobsRimell’s solution, operational performance, scalability and convergence are proven. JacobsRimell’s customers include Comcast, Get, ntl, UPC, Cbeyond and Bermuda CableVision.
Founded in 1997, JacobsRimell (www.jacobsrimell.com) is headquartered in London with offices in the US, and Europe. JacobsRimell is a privately held company financed by leading telecom venture capital firms Advent International, DN Capital, eTechnology VCT and Fidelity Ventures.
Get is Norway’s leading digital-tv and broadband provider. Get offers their services to private homes in Oslo, Asker, Buskerud, Ostfold, Bergen, Stavanger, Haugesund, Kristiansand and Trondheim. Get has today Norway’s largest network to private customers after Telenor.
Get offers Norway’s broadest selection of digital-tv channels (over 90), in addition to 20 analogue tv channels and about 40 digital and analogue radio channels.
Get also delivers one of the country’s fastest broadband connections (26 Mbps) and delivers broadband telephony with quality of service.
As of August 31, 2006, Get’s network passed 491,300 homes and serviced closer to 481,000 customers (RGUer). These include 368,400 tv customers, 32,000 digital-tv customers, 80,000 broadband Internet and 33,000 telephone customers.
Get (formerly part of UPC Broadband Europe) had in 2005 a turnover of NOK 825 mill. and has just over 400 employees.
Get a.s. is owned by the European investment company Candover.