Yankee Group has announced that the Business Control Layer is a key new technology in driving Service Provider innovation. The Business Control Layer concept, originally conceived by leading telecom billing and CRM company, FTS (LSE: FTS), is gaining traction as a variety of industry observers, including Yankee Group promote the importance of this new sector. [Read more…]
FTS (Formula Telecom Solutions) News
FTS, formerly Formula Telecom Solutions, develops billing and customer care software for communications service providers. This archive collects OSS News Review coverage of FTS contracts, partnerships and corporate developments. For wider market context, see the Telecom Billing and Charging topic hub, or browse the OSS and BSS company directory.
Euroset Selects FTS Leap Billing
FTS (LSE: FTS), a global provider of Business Control, Billing and CRM solutions for communications service providers, has announced that Euroset, a major Russian communication service provider and retailer, has selected FTS’ Leap Billing real-time billing and customer care solution for its MVNO, Broadband and fixed-line telephony services. The contract will provide Euroset with a real-time rating, billing, customer care and business management tool designed for quick service introductions in multi-service environments. [Read more…]
FTS Appoints Alon Raz New Chief Financial Officer
FTS (LSE: FTS), the global provider of Business Control, Billing and CRM solutions for Communications Service Providers, has announced the appointment of Alon Raz as its Chief Financial Officer. Mr. Raz joins FTS after serving three years as Chief Financial and Operational Officer at Team Computers and Systems Ltd., one of Israel’s largest IT groups. At Team, he led the acquisition of Malam, a deal which propelled Team into becoming Israel’s second largest IT group. [Read more…]
FTS Presents First Demo of Business Control Layer at GSM 3G Africa 2006
FTS (LSE: FTS), a global provider of Business Control, Billing & CRM solutions for communications service providers, will be providing a demonstration of the value of the new sector of telecoms technology, called Business Control Layer, at GSM>3G Africa on October 19th at 12:05pm.
Business Control Layer is a software layer in a service provider’s infrastructure which resides between the network and BSS allowing providers to dynamically adapt network or service behavior, at the customer level, in order to increase revenues and improve customer experience. [Read more…]
FTS Creates Business Control Layer Sector in OSS BSS Industry
FTS (LSE: FTS), a global provider of Billing and CRM solutions for Communications Service Providers (CSPs), has created a radical new sector of telecom OSS/BSS – the Business Control Layer. Business Control Layer technology has far-reaching implications upon service providers’ ability to increase revenue and improve customer service.
The Business Control Layer is a software layer in a service provider’s infrastructure residing between the network/OSS and the BSS. The Business Control Layer simultaneously connects to any network infrastructure and includes service management elements from the billing system coupled with real-time charging and network management elements. The technology can dynamically adapt network or service behaviour, at the customer level, in order to increase service providers’ revenue and improve customer experience. This works by capturing customer interaction events in real-time and responding in real-time based on a pre-configured set of business policies or actions, such as sending the subscriber a message, provisioning a network element, balance management or rating. [Read more…]
Formula Telecom Solutions Re-brands as FTS
Formula Telecoms Solutions (LSE: FTS), a global provider of Business Control, billing & CRM for communication and content providers, has announced that it has changed its name to FTS. After years of innovation in the industry, FTS has undergone a wide re-branding effort to more accurately reflect its visionary position.
As well as the name change, FTS has created a fresh, new visual identity and a new website which better reflect the sophistication and innovation of FTS’ solutions. The new website will explain to Service Providers about FTS’ success and experience in delivering complex solutions, such as bundled services delivered over single or multiple network technologies and prepaid/postpaid convergence. [Read more…]
Telenet Deploys Formula Telecom Solutions’ Next Generation Leap Business Control Engine
Formula Telecom Solutions, Ltd. (LSE: FTS – News), a provider of Business Control, Billing and CRM solutions for service and content providers and the telecom industry, has announced that Telenet, Belgium’s largest provider of broadband services, has deployed FTS’ Leap Business Control Engine (Leap BCE(TM)) to perform real-time business control and rating of multi-play services. Using Leap BCE, Telenet can easily launch new services and formulate strategic business rules for dynamic, real-time responses to both service and subscriber-related events.
Leap BCE is a robust business rule engine capable of capturing, analyzing, and taking action on real-time events generated by subscribers, the network, and other solution components. It enables provider personnel to define, deploy, and manage new services through its simple-to-use GUI, without the need for new code. The product is a true multi-play platform capable of integrating simultaneously with various networks like wireline, wireless, mobile, cable, and IP, providing cross-product service plans. [Read more…]
Leap Billing from Formula Telecom Solutions Selected as Finalist
Formula Telecom Solutions, Ltd. (LSE: FTS – News), a global provider of Business Control, Billing and CRM solutions for service and content providers and the telecom industry, today announced that its Leap Billing product has been selected by TeleStrategies, publisher of Billing World & OSS Today, as a Best New Product finalist for its Sixth Annual Excellence Awards. Published 12 times a year, Billing World & OSS Today is the most widely read magazine by back-office software decision makers in the telecommunications industry. [Read more…]