FTS (LSE: FTS), a global provider of Business Control, Billing & CRM solutions for communications service providers, will be providing a demonstration of the value of the new sector of telecoms technology, called Business Control Layer, at GSM>3G Africa on October 19th at 12:05pm.

Business Control Layer is a software layer in a service provider’s infrastructure which resides between the network and BSS allowing providers to dynamically adapt network or service behavior, at the customer level, in order to increase revenues and improve customer experience. [Read more…]

FTS (LSE: FTS), a global provider of Billing and CRM solutions for Communications Service Providers (CSPs), has created a radical new sector of telecom OSS/BSS – the Business Control Layer. Business Control Layer technology has far-reaching implications upon service providers’ ability to increase revenue and improve customer service.

The Business Control Layer is a software layer in a service provider’s infrastructure residing between the network/OSS and the BSS. The Business Control Layer simultaneously connects to any network infrastructure and includes service management elements from the billing system coupled with real-time charging and network management elements. The technology can dynamically adapt network or service behaviour, at the customer level, in order to increase service providers’ revenue and improve customer experience. This works by capturing customer interaction events in real-time and responding in real-time based on a pre-configured set of business policies or actions, such as sending the subscriber a message, provisioning a network element, balance management or rating. [Read more…]

Formula Telecoms Solutions (LSE: FTS), a global provider of Business Control, billing & CRM for communication and content providers, has announced that it has changed its name to FTS. After years of innovation in the industry, FTS has undergone a wide re-branding effort to more accurately reflect its visionary position.

As well as the name change, FTS has created a fresh, new visual identity and a new website which better reflect the sophistication and innovation of FTS’ solutions. The new website will explain to Service Providers about FTS’ success and experience in delivering complex solutions, such as bundled services delivered over single or multiple network technologies and prepaid/postpaid convergence. [Read more…]