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Republic of Kazakhstan Chooses Amdocs Customer Management Offering

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Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been chosen by the Republic of Kazakhstan to provide customer relationship management (CRM) functionality for its Electronic Government project. Amdocs CES – CRM 7.5 will serve as the front-end interface both for government agents processing and responding to citizen requests, and for Kazakhs interacting with government agencies via the Internet, phones, short message service (SMS or text messaging), fax, or self-service kiosks in citizen service centers. This easy-to-use system will improve internal efficiencies, reduce costs, and transform the experience of Kazakhstan’s more than 15 million citizens as they interact with government entities. [Read more…]

Advanced Sales and Distribution Channel Management Stimulates Growth

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Orga Systems’ Virtual Voucher eliminates deficits in real-time

Paderborn, Germany/ Barcelona, Spain, 16. February 2009: Orga Systems adds new functionalities to the award winning top-up solution Virtual Voucher. With the new features, operators can profit from optimized prepaid sales and distribution channel management. Throughout the whole distribution hierarchy (distributor, retailer and street seller), convergent wholesale billing and charging dependencies are supported. The enhanced management functionalities offer maximum flexibility in terms of business relations and billing, while reducing or eliminating losses in real-time. [Read more…]

New Customer Communication in Realtime

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Orga Systems promotes subscriber retention

Paderborn, Germany/ Barcelona, Spain, 16. February 2009: Orga Systems launches Customer Communication Platform (CCP). With CCP, mobile operators are able to deliver notifications and information relevant to the customer in realtime. This direct method of communication will enhance customer relationship. As customer orientation becomes more and more important, users expect to receive relevant information and have full insight into their accounts. [Read more…]

NEC and NetCracker Announce Wireless Broadband Joint Solution at Mobile World Congress 2009

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End-to-End Solution for Femtocell, WiMAX, and LTE Helps Mobile Operators Rapidly Monetize Next-Generation Wireless Infrastructure

BARCELONA – February 16, 2009 – NEC Corporation and NetCracker Technology announced today a joint solution aimed at helping operators streamline their operations and optimize their investments in wireless broadband. This joint solution exemplifies the commitment made to the market by the two companies to jointly bring unique new capabilities that enable service providers to quickly exploit the opportunities offered by the rising demand for wireless broadband. The solution leverages [Read more…]

Orange Poland Upgrades its Fraud Management Capability with Neural Technologies

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16 February 2009: Orange Poland is celebrating the ‘go live’ of its new fraud management solution provided by risk management software vendor Neural Technologies (Nt).

Orange upgraded to Nt’s Minotaur™ Fraud Management Solution following a tender process designed to secure a more robust and scalable fraud solution to keep pace with the operator’s growing business. [Read more…]

Volubill Charges Forward with 84 percent Revenue Growth in 2008

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Policy Control and Real-Time Charging Prove to be key drivers for effective Bandwidth Management and Service Profitability

London, United Kingdom—16 February 2009—Volubill, a leading supplier of real-time charging and control applications for mobile data and content services, today reported another year of stellar revenue growth. The company’s CHARGE-ITTM family of products have proven to be instrumental in helping service providers, especially those within emerging markets, charge for data services and manage bandwidth across fixed and mobile broadband networks—and ultimately increase revenue and advanced service options. [Read more…]

Aircel Implements Oracle Software to Support Aggressive Growth

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Leading Indian Mobile Operator Deploys Oracle® Communications Service Fulfillment Suite, Oracle’s Siebel CRM, Oracle Fusion Middleware and Oracle Database

Aircel Limited, India’s leading GSM mobile operator, has implemented multiple Oracle applications to help drive its aggressive growth plans. With more than 15 million customers in 10 Indian states, Aircel plans to expand its operations to at least seven more states this month and also launch WiMAX services soon. [Read more…]

Oracle Communications Billing and Revenue Management Implemented by Fox Mobile Distribution

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Platform to Help Leading Mobile Content Provider to Deliver Compelling New Services by Maximizing Operational Efficiency and Flexibility

Fox Mobile Distribution, one of the world’s leading providers of mobile entertainment and part of Fox Mobile Group, has implemented Oracle Communications Billing and Revenue Management to increase billing flexibility as it rolls out new services, as well as improve operational efficiency and enable continued growth. [Read more…]

Comverse Introduces Unified Communications Offering for Telecom Providers’ Enterprise Customers

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Businesses to benefit from seamless interaction between desktop and mobile applications

Comverse announced the commercial availability of its Unified Communications offering that allows telecom providers to deliver seamless mobile and PC-based voice and data communications to small and medium-sized businesses inside and outside the office setting. [Read more…]

Grameenphone and Sicap Partner for Intelligent Service Browsing

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Grameenphone subscribers in Bangladesh can now browse and access mobile services using a simple scroll-down menu, powered by Sicap software.

Sicap USSD Menu Browser (UMB) is more than just a simple USSD gateway. It intelligently channels applications towards a dynamic and interactive content menu, helping Grameenphone fulfil its commitment to “make it easy” for its customers to adapt and use various services. [Read more…]

Intec Supports Market Expansion for Exatel in Poland

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Intec Supports Market Expansion for Exatel in Poland

London/Barcelona/Warsaw, February 16th 2009 Intec, a global provider of business and operations support systems (OSS/BSS), today announced that Exatel, one of Poland’s largest communications network providers, has deployed an upgrade of Intec’s market-leading Total Service Mediation and InterconnecT billing and settlement solutions. The upgrade implementation, undertaken within budget and in advance of the anticipated roll-out, is set to help Exatel’s ambitious expansion plans. [Read more…]

Amdocs Expands Its Managed Services Offering and Continues to Demonstrate Momentum

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Service providers select Amdocs to reduce costs, support growth, improve operational quality and lower project risks

BARCELONA, Spain, Feb. 16 /PRNewswire-FirstCall/ — At Mobile World Congress 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that its managed services offerings continue to gain momentum with service providers around the world. Highlights from the 2008 calendar year include [Read more…]

Amdocs Helps Service Providers Stake Their Claim in the Digital Value Chain

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New App Store solution enables service providers to grow revenue via third-party digital applications and personalized online experiences

BARCELONA, Spain, Feb. 16 /PRNewswire-FirstCall/ — At Mobile World Congress 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced a new mobile applications portal solution to help service providers gain revenue from, and play a critical role in, mobile applications retailing. Called Amdocs App Store, it provides a collaborative environment in which service providers and their third-party developer partners can develop, sell and profit from the innovative digital applications and value-added services that are the hallmarks of the digital 3G and 4G world. [Read more…]

Comptel Dynamic OSS Sets New Benchmark for Mediation and Real-Time Charging Performance

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IBM benchmark highlights Comptel’s ability to protect Communications Service Providers against the growing mediation and charging requirements that ‘lifestyle’ services demand

Comptel Corporation (OMX Helsinki: CTL1V), the leading vendor of dynamic Operations Support System (OSS) software, today announced the results of an extensive scalability and performance benchmarking study undertaken in conjunction with IBM. [Read more…]

All roamers are different. Sicap treats them that way.

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Sicap over-the-air SIM technology dynamically steers network connections for roamers according to their device usage preferences. Long term leader in Device and SIM management, Sicap has today announced the live deployment by a major operator of an intelligent platform which individually steers yet does not bind roaming customers to preferential networks. [Read more…]

Amdocs Simplifies the Road to 4G

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Real-time charging, applications retailing, and turnkey business-support systems solutions for LTE and WiMAX network planning and rollout for monetizing 4G implementations

Amdocs announced new products and services to ensure a more predictable, profitable evolution toward 4G, whether via the Long-Term Evolution (LTE) or worldwide interoperability for microwave access (WiMAX) standards. [Read more…]