Comverse recently announced that Angola’s largest mobile operator, Unitel SA, has launched Comverse Voice HUB, a single platform for all voice applications that introduces innovative services and new revenue opportunities.
“The rapid expansion of our customer base requires new capabilities and services,” said CEO Amilcar Safeca of Unitel SA, which has more than 4.5 million subscribers. “Partnering with a results-oriented market leader like Comverse enables us to offer our users the best and most advanced services.”
The Comverse Voice HUB makes the most of voice traffic with a single-platform approach that views each call in totality, with revenue opportunities at three key points: the pre-call, call, and post-call periods.
For instance, Unitel SA users will now receive Visual Voicemail, which enhances the traditional voicemail experience. All voicemail messages are displayed in an inbox, whose email-like interface provides such key information as date, time, length of message, caller number and identity, when available. Users can scan the messages, click to hear new and previously heard messages in any order, and then reply, forward, or save messages.
Users will also receive text notification – known as Who Called – every time they miss a call while their phone is unreachable (turned off, out of service range) and can return those calls with a single click. In addition, callers trying to contact unreachable parties will now receive text notification – known as Notify Me – as soon as the party becomes available and can click to connect. This eliminates the need for repeat dialling. Who Called and Notify Me are key elements in Comverse’s Call Completion offering.
“Comverse Voice HUB is a single platform supporting multiple services, designed to increase revenues and reduce costs,” said Urban Gillstrom, President, Global Sales at Comverse, the world’s leading supplier of software and systems enabling value-added messaging and content services, converged billing, active customer management and IP communications.
The Voice HUB’s unified platform architecture benefits operators with lower expenses from reuse of major components and from centralised operation, maintenance and provisioning.
Comverse is demonstrating its Voice HUB at the Mobile World Congress 16-19 February 2009 in Barcelona, Hall 8 Stand # B83.
Unitel SA
Unitel SA is the leading mobile operator in Angola with more than 4.5 million subscribers (December 2008). The company launched its GSM services in April 2001 and now covers all 18 provinces of the country and over 100 municipalities. Last year the company started introducing innovative new services based on 3G network, high speed data services HSDPA.
About Comverse
Comverse is the world’s leading provider of software and systems enabling value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. Comverse’s extensive customer base spans more than 130 countries and covers over 500 communication service providers serving more than two billion subscribers. The company’s innovative product portfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, IP, IMS or converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK). For more information, visit www.comverse.com.
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